Apprentice Attendance Officer

Attendance

Daily monitoring of attendance for all students Identify children and families who require support with their attendance  Liaise with SLT, Head of Houses and Teachers and other relevant staff regarding students who are of concern Raise attendance issues with parents; meet with both parents (if applicable) and students in order to support them to improve their attendance
Prepare letters for families to address attendance issues as per academy policy Meet with the appropriate external agencies regularly and refer students who are not meeting their attendance targets Attend meetings with any appropriate external agencies as a representative of the academy and liaise with relevant staff in order to support students to successfully improving their
attendance

Responsible for:

Participating in the performance and development review process, taking personal responsibility for identification of learning, development and training opportunities in discussion with line
manager Complying with individual responsibilities, in accordance with the role, for health & safety in the workplace Ensuring that all duties and services provided are in accordance with the academy’s Equal Opportunities Policy Using BROMCOM, and any other computer applications which the academy implements Using Microsoft Office programmes – Excel, Word, Outlook etc. – produce reports and letters, applying punctuation, spelling and grammar, contributing to style and presentation of documents (proof-reading skills are essential) Answering the telephone and filtering calls and emails, dealing with queries personally, where possible; enlist assistance when necessary and appropriate Recording messages using the academy’s standard operating procedure and distribute to members of staff accordingly

Resources

Operate relevant equipment and effectively use resources Provide advice and guidance to staff, pupils and others Undertake research and obtain information to inform decisions Assist with the marketing and promotion of the school Participate in the selection and management of equipment and resources Ensure the production and distribution of high-quality published materials

Training:
Business Administration Level 3 standard  20% off the job training  Tutor support via online platform 

Training Outcome:

Permanent role considered on completion of the apprenticeship. 

Level 4 Business Professional in schools available. 

Employer Description:
The Queen Elizabeth Academy is an 11-16 mixed academy based in Atherstone with approximately 715 pupils on roll. Following our Ofsted inspection in June 2022, we retained our “Good” rating, a real testament to the hard work and dedication of our staff and students. Ofsted commented the pupils were “respectful of each other’s views and are exceptionally supportive. Pupils behave well. They are proud of their school and the improvements that have been made in recent years. Pupils enjoy school and know that leaders and staff have the highest expectations for them

Working Hours :
Monday to Friday (term time only).  37 hours per week total. Daily hours to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills