Learning and Development Officer Apprentice

Main Duties

Learning and Development Administration:

Provide full administrative support to ensure that learning and organisational development activities are delivered effectively and on schedule. Liaise with internal teams, subject matter experts, and external providers to coordinate training sessions and events. Support the procurement of L&D courses or materials, ensuring value for money, quality standards, and compliance. Actively promote and market learning and development opportunities through various channels, including updating intranet pages and internal communications. Support the People Officers by coordinating the Welcome Day (Corporate Induction) programme: schedule new starters, book rooms and equipment, and liaise with presenters to ensure smooth delivery. Ensure refresher training is scheduled and delivered in accordance with statutory or policy requirements.

Data Management and Reporting:

Maintain accurate and up-to-date training records in compliance with the DatamProtection Act. Support the maintenance of effective processes and systems for recording training data such as course details, attendance, and evaluation outcomes. Generate and analyse monthly reports to provide L&D metrics and management information (e.g., attendance, course evaluations, learning needs analysis gaps). Monitor data flow to ensure documentation is received, processed, and followed up as necessary.

Communication and Stakeholder Engagement:

Develop and maintain positive relationships with internal subject matter experts,trainers, team members, colleagues across departments, and external training providers. Provide timely and professional responses to training queries and support requests from colleagues.

General duties:

To support the efficient functioning of the department, by helping to maintain the general office and its systems to adequate standards. Actively seek to implement the City of London’s Occupational Health and Safety Policy in relation to the duties of the post, and at all times give due regard to the health and safety of both themselves and others when carrying out their duties. Actively seek to implement the City of London’s Equal Opportunity Policy and the objective to promote equality of opportunity in relation to the duties of the post. To undertake any other duties that may reasonably be requested appropriate to the grade.

Training:

You will be supported to achieve the Business Administration Level 3 apprenticeship. Theoretical training will be mothly with the support of the training provider. Practical training and support will be given in the workplace allowing you to embed your learning in the working environment. You will receive hours 6 per week to support with your apprenticeship studies. 

Training Outcome:

On successful completion of the apprenticeship, we aim to offer a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation. 

Employer Description:
The Barbican is a Grade II listed Brutalist icon, recognised as one of the UK’s architectural treasures. Since we opened our doors in 1982, we have become a world-renowned destination, offering a creative programme of unique breadth in spaces of exceptional architectural significance.

Working Hours :
9.30am - 5.30pm ( with some flexibility). 45 min break for lunch.

Skills:
Communication skills,Attention to detail,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Patience