Projects Apprentice

As a Business Administration Apprentice, you’ll be responsible for logging new customer enquiries, managing data across systems, and supporting project delivery from start to finish. You’ll collaborate with colleagues across departments, handle customer communications, and contribute to the smooth running of our operations.

Key Responsibilities

Log new enquiries accurately into our internal system. Provide administrative support to the Projects team. Enter data into portals, databases, and spreadsheets with precision. Attend and contribute to weekly Work in Progress meetings. Chase clients for information to enable job invoicing.
Support the preparation and tracking of handover packs. Handle customer queries via telephone and email. Answer incoming calls professionally, transferring to the relevant departments. Undertake other varied duties as required.

Training:
All training will be done in the work place.

Training Outcome:
There could be eventual progression to become a Project Lead obtaining a Prince 2 qualification.

Employer Description:
We’re a dynamic infrastructure and utilities company delivering end-to-end solutions across the UK’s critical sectors. From telecoms to energy and construction, our expert team thrives on challenges working from “port to plinth” to deliver safe, efficient, and innovative results. We provide Specialist lifting services offering expertise and equipment for safely and efficiently handling heavy or complex lifting tasks across various industries. Head office is based in a supportive and fast-paced environment in Lowton, we have around 30 office staff and a further 50 field based employees who cover Nationwide customers. We have a variety of field based staff from Appointed Persons, Crane Operators, to HGV Drivers, and a variety of roles internally from Projects, HR, Finance, IT & Resources.

Working Hours :
Monday - Friday, 9.00am - 5.00pm. 30 minutes for lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience