Business Administration Apprentice

Morning brief of drivers to include pallet checks and reporting via Hazchem and Palletline – also updating our TMS once communicated Pallet checks via 2-way radio with warehouse staff and drivers during morning and afternoon load out Monitoring timed deliveries / driver performance using TMS systems and reporting back to customers any failures Complete bookings in for both Hazchem and Palletline customers – advise customers, update TMS, adjust financials Print off pallet labels for drivers return Monitor, respond and action all messages / Hazchem and Palletline Any collection requests for our Merrington lane site – email Merrington Lane, print labels via PDF and forward via email to Merrington Lane Monitor high risk customers that are on ‘intensive care’ and report any issues AM daily Assist with phone calls, initially answering and forwarding until processes understood (4 weeks max) Driver debrief, end of shift – check paperwork for signatures and any returns, defect free, keys returned and PDA clear of jobs. Also check with ops team that they’re not required to go back out!

Training Outcome:

This exciting role offers a range of progression opportunities within the company and externally. The level 3 qualification can open doors to higher level qualifications, other administrative roles, business development roles and promotions within the transport company.

Employer Description:
STILLER are a transport and logistics business located in Newton Aycliffe. As an award-winning, family-owned business, they specialise in the transport and storage of palletised goods, working with businesses of all sizes across the country to provide flexible storage and transport solutions for a range of goods.

Working Hours :
Monday to Friday, 09.00 - 17:30. 37.5 hours per week.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Initiative