Business Administration and Customer Service Apprentice

Administrative support for the customer service team. Distribution customers job input. Distribution customers job pricing. Booking in of customer deliveries. Answering incoming calls to the business. Speaking to customers & partner depots on the telephone. Delivery/ETA checks. Processing of customer paperwork. Assisting with POD requests. Assisting with order quotations. Effective use of customer contact database. Develop skills required by customer services department. Completing customer invoices.

Training Outcome:

This Level 3 Apprenticeship can open doors to Level 4 apprenticeships and other further educational routes. This role also offers progression opportunities within the business and the wider working world, allowing you to enter positions such as Customer Care Manager, Administrative Assistant, Customer Service Assistant and more!

Employer Description:
Stiller Warehousing and Distribution Ltd are a family owned logistics and storage business located on Newton Aycliffe Business Park. They specialise in the storage and moving of goods for many customers across a range of sectors.

Working Hours :
Monday to Friday, times to be confirmed. 40 hours per week.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience