Customer Service Practitioner Apprentice

The apprentice will be working alongside the office teams to assist with customer service, order processing, logistics, purchasing and general administrative tasks. Answer telephones/emails and deal with queries Raise purchase orders / subcontract orders Frank outgoing post Assist departments within the business with various tasks plus various admin / secretarial duties as required

Training:
Customer Service Practitioner Level 2 Providing customer service products and services for businesses and other organisations, including face-to-face, telephone, digital and written contact and communications. City of Bristol College Off-site in its entirety

Training Outcome:
Full-time employment

Employer Description:
D R Jones is a West Country based building contractor which manages over £20M of new construction, responsive maintenance and planned maintenance contracts on behalf of Providers of Social Housing and Local Authorities.

Working Hours :
Monday – Friday 37.5 - 40 hours.

Skills:
Communication skills,Customer care skills,Administrative skills,Team working