Apprentice Administrator
Answering the telephone and taking messages ensuring the correct details have been taken and passed to the relevant member of staff.
Answering and responding to both telephone and e-mail queries from customers and colleagues.
Develop and maintain a positive relationship with colleagues and customers.
Preparing, printing, and sending quotes in our project management and accounting system (Service M8)
Providing Structural Survey quotes verbally and written.
Following up feedback on quotes that have been sent out in a professional manner.
Booking in live Jobs - Confirming receipt of instruction to proceed and gathering client’s details, place on jobs board. Update any information in our project management and accounting system and being GDPR compliant.
Diary Management – Booking site visits and Surveys.
Prioritising work orders depending on demand.
Office equipment/stationary ordering and tracking of stock.
Scanning/downloading/photocopying and outward post.
Filing paperwork and being GDPR compliant.
Training:
You will attend National Business College in Huddersfield one day per fortnight.
Training Outcome:
The Apprentice will be able to explore further development opportunitties
Employer Description:
Marsh Design are a reputable structural engineering company based in Huddersfield, West Yorkshire. With over eighteen years of experience, we have firmly established ourselves as industry leaders in the local area, serving clients in Huddersfield and its surrounding regions.
Working Hours :
30 hours per week Mon - Fri
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Patience