Business Administration Apprenticeship

Bosch Rexroth is one of the world’s leading specialists in drive and control technologies. Under the Rexroth brand, the company delivers tailored solutions for driving, controlling, and moving across industrial, mobile, and factory automation applications. With a diverse customer base spanning multiple industry sectors, Bosch Rexroth is known for innovation, quality, and engineering excellence.

This apprenticeship is an excellent chance to begin a career in Business Administration within a global organisation. Based in the St Neots office, the successful candidate will work closely with the Service Department, supporting day-to-day administrative functions and assisting with various projects and tasks as required.

Due to the structure and size of the team, the apprentice will gain broad exposure across different areas of the business and interact regularly with both colleagues and customers—making strong interpersonal skills essential. This is a high-visibility role within the UK business, ideal for someone who is motivated, eager to learn, and ready to develop valuable professional skills in a supportive environment.

So what will you be learning?

You will be providing first point of contact for customers requiring repairs & warranty support. Preparing detailed quotations/reports to meet customer requirements, liaising with the repair team and/or manufacturing plant as appropriate. Processing of repair, verifying quotation and order, and identifying variances, taking corrective action as appropriate ensuring customer requirements are met. Learning to create repair orders and warranty claims using internal business systems, and helping compile the relevant repair documentation. Assisting with the completion of repair and warranty tasks using company software, ensuring documentation is accurate for invoicing. You will be liaising with logistics and manufacturing plants, confirming lead times, actioning information appropriately. Progressing of orders, advising customers of delays, problems and alternatives when required. Ensuring easy, complete access of relevant data by organising and maintaining files. Raising of invoices and billing documentation, ensuring documentation is accurate and meets company and customer requirements. Resolving price and invoice queries allowing invoices to be cleared efficiently for payment. Ensuring easy, complete access of relevant data by organising and maintaining files. Issue of credit / debit notes to customers and manufacturing Plant. Maintain customer specific progress reports.

Training:
Level 3 Business Administration Level 2 Functional Skills English and maths

Training Outcome:

By successfully completing your apprenticeship, you will gain the skills and experience needed to progress in a career in Business Administration.

Employer Description:
Technology/engineering

Working Hours :
07:00 - 15:30 Monday-Thursday with an unpaid lunch break of 30 mins each day & 07:00 - 12:30 on a Friday.

Skills:
communication skills