IT Apprentice

To assist with the maintenance of the Academy’s IT equipment, including looking after the IT suites and laptops, replacing broken equipment and repairing any damages To assist in the development and on-going growth of the Central Resource System of ICT equipment Integrate network related software into an existing network environment Log and respond to network service calls and provide technical network support to end users as required Deal with IT queries via the telephone including taking messages and passing them on as appropriate Maintain the sound equipment in the tiered seating area including preparation for assemblies and repairing equipment To monitor, test and adjust network systems and performance to meet accepted standards using diagnostic tools, analysers and other equipment Apply diagnostic tools and techniques to identify the causes of network performance issues

Training:
IT Solutions Technician Level 3 Online training with a qualified coach

Training Outcome:

Potential for a job role upon completion.

Employer Description:
The opportunity to apply for an IT Apprenticeship within a Laidlaw Schools Trust is now open for those who are passionate about pursuing a career in IT. If you're looking for a hands-on learning experience that combines knowledge with practical skills, this apprenticeship could be the perfect fit for you! As an apprentice, you'll have the chance to gain valuable experience and work alongside a range of Academy staff, including the Head of IT. You'll receive mentorship and guidance to ensure a positive and productive experience, with training taking place both on-site at the Academy and off-site at external locations. The Trust has a wealth of experience working with apprentices to kick-start their career, they know exactly what it takes to support and guide you on your programme.

Working Hours :
Monday - Friday 8am - 4pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills