Apprentice Business Administrator Medmin Services Ltd

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff learning and developing your skills. 

Duties will include:

Handling patient enquiries by phone and email clearly, professionally and promptly Booking consultations, investigations and operations across different hospital systems Managing consultant diaries and clinic lists Liaising daily with hospital bookings teams Supporting patients throughout their treatment, including pre-op and follow-up admin Explaining consultation fees and treatment costs clearly Keeping accurate records and updating internal systems Proactively following up with patients and making sure nothing gets missed

Training:
An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studying

Training Outcome:
This apprenticeship is a fixed term contract However the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector

Employer Description:
Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.

Working Hours :
Monday - Friday, 9.00am - 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness