Administration Apprenticeship L3 - Langworthy Road Medical

Booking appointments over the phone Using the online booking system, out website and patient data base Taking requests for prescriptions Giving out results (with CAUTION) Deal with general enquiries and reduce complaints Reception duties MUST have knowledge on the importance of confidentiality

Training:
Learning will be done within the workplace

Training Outcome:
To be a qualified Business Administrator with possible progression within theorganisation.

Employer Description:
Join our friendly but busy team at Cornerstone Medical Practice, as our receptionist you will be the first point of contact for our Practice. The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high quality care, and encourages them to make improvements where possible.

Working Hours :
Monday to Friday between 8:00am and 6:30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Patience