IT & AV Support Assistant Apprentice

Assist staff and students with IT hardware and software issues, troubleshooting problems as they arise Respond to helpdesk requests and incidents in a timely and professional manner Effective collaboration with our Managed Service Provider for the resolution of IT issues  Provide technical support for meetings, conferences, presentations, and other events, including setting up and operating audio-visual equipment such as projectors, screens, microphones, speakers, sound systems, video conferencing equipment   Assist in maintaining documentation related to IT procedures and systems   Maintenance of the IT and AV asset inventory 

Training:
Information Communications Technician Level 3 Apprenticeship Standard

Training Outcome:
Level 4 IT Apprenticeship

With further training, you could work in other technical roles, such as:

Network engineer Database administrator Systems analyst IT security co-ordinator

Employer Description:
London Film School is the oldest post-graduate film school in the UK and is known for its innovative and creative approach to teaching.

Working Hours :
Monday - Friday, 9.00am /9.30am - 5.00pm / 5.30pm with a 1 hour (unpaid) lunch break

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative