Medical Engineering Apprentice

You will be responsible for the servicing, calibration and repair of our suite of medical devices across our key customers Work closely with the Head of Medical Engineering and Team Leader to best plan workload and maximise customer service compliance Undertake and execute engineering activities in accordance with quality standards expected of medical engineers Undertake and participate in MedServ quality improvement activities React and support customers across the UK when required (in the rare event of a Field Safety Corrective Action) Updating and maintaining our Medical Device Database of all work activities in accordance with Group Policies and Processes Supporting customers with any technical queries Comply with internal policies and reporting procedures to support Ortus in carrying out its Vigilance obligations Attending Ortus offices to support Engineering activities where needed to support business objectives, undertake training and meetings

Training:

This is a blended learning course, with three five-day blocks at UWE Bristol in each year for seminars, laboratory and practical sessions, plus tutorials and assessments.

The rest of the learning is work-based and requires a combination of directed and independent studies alongside hands-on experience.

Training Outcome:

Progress within into more senior hands-on roles, focusing on complex maintenance, calibration, and performance assurance of life-critical EMS devices.

Take on leadership or supervisory roles managing teams responsible for device maintenance schedules, procurement support, and incident investigations.

Move into governance and safety roles, where you'd liaise with the MHRA, report incidents, and develop strategies for managing risk around EMS equipment.

Work with service partners, training junior technicians or healthcare professionals in EMS device use and maintenance protocols.

Field Service Engineer, maintaining and supporting EMS equipment in-field.

Transition into quality assurance, compliance, or regulatory affairs within healthcare organisations or industry, particularly focusing on EMS-related audits and standards.

Employer Description:
We are a leading technology-based company with many years’ experience in providing specialist products and solutions for the mission critical Emergency Services industry and other related markets. Our operating reach gives us the ability to flex and adapt to our customers’ demands, helping support our mission to continually improve and deliver better health outcomes for all.

Working Hours :
Monday to Friday, 09.00 - 17.00. Flexible working arrangements can be agreed.

Skills:
Communication skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Team working