Business Admin Apprentice (Debenhams Ottaway LLP)

At Debenhams Ottaway, the client and our people are always at the heart of what we do. This role (Practice Support Apprentice) ensures that clients are welcomed into a clean, welcoming office and that team members have facilities required to deliver an excellent service. 

Key Responsibilities

Facilities and General Office:

Administration in relation to Departmental credit cards and invoicing processes Cover for Reception team Monitoring of department inboxes as required Taking minutes for weekly Operations meeting and other meetings as required Administration of firm’s car parking arrangements Assisting with the destruction of files Deputise for Head of Operations at People Updates meeting On rota for opening of Ivy House Undertaking the administration of signing of new contracts for the firm and ensuring records are updated Assisting with the processes for desk/office moves Assisting with issues and trained up to use of the Digital Post room system Receive training and undertake DSE Assessments for the firm
E-business cards – administration for new starters and leavers Assistant with the setup and set down of Events Undertake Facilities Inductions on new starters first day Maintaining the PSG contract admin for any contracts that sit with PSG teams Production of security passes as and when required

Marketing and Business Development: 

Support for running of staff and hosted events Support marketing team at external events e.g. TEDx St Albans, St George’s Day, Pub in the Park St Albans Coordinate with facilities team for events hosted at Ivy House Production of name badges Support the Marketing Executive with meeting and greeting guests Run reports such as client surveys, business source and relationships calendar Support the Social Impact Team with organising fundraising and other administration Coordinate marketing and client experience meetings and take notes, where required Carry out research on competitors, clients and other organisations Support with the starters and leavers process Internal events administration (in conjunction with Marketing) Assist with the organisation and coordination of firm wide events throughout the year

People Team

Update and maintain accurate records on the firm’s HR system (Cascade) Recruitment administration Support with the starters and leavers process Assist with the HR and Recruitment inboxes Maintain and update records for individual/firm wide memberships/subscriptions Coordinate and administer work experience placements Organise meetings and room bookings General administration duties (including photocopying, filing, typing) Produce standard letters Assisting with the co-ordination of induction process and working through the induction checklist Taking minutes for HR meetings as required Work through the leaver checklist to ensure this is complete before the employee leaves the firm Organise firm wide internal training and booking external training courses First point of contact for staff phoning to report sickness/absence, updating relevant individuals on staff absences daily and ensure this is logged on the system Assisting with production of HR reports

Training:
Full training to be provided by the employer and KEITS at the place of employment. The applicant will be working towards a Level 3 Business Administration Apprenticeship The learner will be allocated an industry-specific training consultant who will provide both remote and on-site visits throughout the apprenticeship The apprentice will work towards an End Point Assessment (EPA) at the end of their apprenticeship If you would like to read more about the course content for this apprenticeship, please follow the below links:
https://www.instituteforapprenticeships.org/apprenticeship-standards/st0070-v1-0

Training Outcome:
Possibility of future employment if available Role within Practice Support Team i.e. Marketing, Finance, Facilities, IT

Employer Description:
Debenhams Ottaway is a progressive law firm with a long history and a reputation built on providing outstanding service and legal advice. Based in the heart of St Albans with a London presence, we help individuals, families and businesses in Hertfordshire, London and across the UK.    We believe passionately in building long term relationships with our clients and people. Our teams of talented and ambitious people work together to help clients succeed. This is an opportunity to join an exciting and demanding work environment that offers support and guidance to help everyone achieve their best. Our career framework provides the opportunity to learn and develop in a structured but flexible way.

Working Hours :
9am – 5pm (1 hour lunch), days to be confirmed.

Skills:
IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Team working,Initiative