ICT Apprentice

Technical support - assist with the resolution of technical enquiries to the service desk Internal operations - contribute to the continuous improvement of the Vospers ICT network Administration and information management - maintain appropriate ICT related documentation Support staff in the in the appropriate use of ICT within the business Provide technical support by way of assisting with the resolution of ICT related problems Ensure workload and priorities are managed effectively using the department helpdesk tool Responsible for the general maintenance of ICT equipment throughout the organisation Assist with the deployment of computer related hardware throughout the organisation All other general activity

Training:

You will receive specific on-the-job training from the employer in your workplace at Vospers.

Off-the-job training will be delivered using weekly classroom sessions delivered at Achievement Training city centres location, or you will be work-based and will be given time in the working week to study towards the theory element of the programme. You will be working towards:

Level 3 Information Communications Technician  Apprenticeship Standard Apprentices without Level 2 English and maths (A*-C or 9-4 GSCE) will need to achieve this level before the end of their apprenticeship

Training Outcome:

You could progress onto advanced and higher apprenticeships and future career opportunities can equate to:

Network engineering Database administration Business or systems analysis IT security IT project management

You can find more information on future careers by visiting https://nationalcareers.service.gov.uk/

Employer Description:
Today the Vospers Group, with a turnover approaching £235 million, consists of 16 separate sites offering vehicle sales and aftercare to its customers throughout Devon and Cornwall. Vospers continued development reflects its loyalty to both customer and employee satisfaction. The Company is recognised as a leading employer in Devon and Cornwall and has won many prestigious awards for its outstanding commitment to customer care in the world of automotive retailing. The Company also maintains its position as one of the top 100 motor dealers in Great Britain. Vospers believe that employee engagement and retention forms a cornerstone of any successful organisation, which is reflected in its dedication to training, personal development, and open two way communication.

Working Hours :
Monday - Friday, 9.00am - 5.00pm

Skills:
Communication skills,Organisation skills,Problem solving skills,Logical,Team working