IT Technician Apprentice

Work directly with clients to understand their requirements and deliver desktop hardware installation services. Manage the office connectivity to ensure all physical work environments are set up correctly and have been tested. Be involved with with the design of a new technology hardware rollout plan. Support the business to troubleshoot IT hardware issues and ensure they are fixed quickly.

Training:
Training will be 1-day per week, dedicated to driving your skill and career growth in a wider Technology application to include process mapping, requirements gathering, data analysis, and project management.  You will complete training remotely, though there will be an opportunity to attend from an office if preferred.  You will have ongoing dedicated support and mentorship throughout.

Training Outcome:
This is part of a wider 5-year engagement that will provide you the career growth within the Technology sector. Moving from being an IT Technician you will be able to advance into more technical and systems related roles to be actively involved in the design and release of new products. You will not have a ceiling from growth within this role, taking on more responsibilities, stakeholder management, and people management will be offered as you build your career.

Employer Description:
Hays are one of the world's largest recruitment and talent solutions businesses, partnering with thousands of clients to support their people related initiatives. We work together with clients to build bespoke upskilling initiatives that enable people to get access to new careers, irrespective of their background or what they've done before, and be supported to grow and advance into amazing careers.

Working Hours :
Monday - Friday, 9.00am - 5:30pm. 4-days will be on site with a client and 1-day will be spent training.

Skills:
Communication skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative