Cemeteries Business Administration Apprentice

This role represents an opportunity to carry out vital work within our Cemeteries team, based out of our Picow Farm Road offices. This apprenticeship will allow you to develop an array of administrative skills, whilst supporting our cemeteries across Halton. You will be dealing with a variety of individuals, from funeral directors, to the bereaved. It’s an incredibly rewarding position, and you’ll be supporting families during some of the toughest times in their life.

You’ll carry out a variety of duties and responsibilities, including: 

Assist in booking funerals via telephone and the Cemetery online system Receive and process all documentation relating to cremations, burials and memorialisation Process essential paperwork for the daily cremations and to communicate with funeral directors to ensure that all the paperwork is correct Assist with the memorial safety programme and processing memorial permit applications Assist in replying to enquiries via the cemetery inbox Assist in processing memorial plaque applications Process receipts and raise invoices for billing via the cemetery system and the Agresso system Respond to any enquiries generated by the general public Undertake any further requests from the Cemetery business manager Undertake any other duties and responsibilities as may be assigned from time to time, which are commensurate with the grade of the job

Training:

Business Administrator Level 3.

You will attend Riverside College, Widnes on a fortnightly basis, alongside training and learning opportunities whilst in the workplace. 

Training Outcome:

As you approach the end of your apprenticeship, you will receive guidance and support from our dedicated Apprenticeship Officer in applying for opportunities within Halton Borough Council. We are eager to ensure that any apprentice that joins us as an apprentice, is given every chance to secure permanent, long-term employment with us.

Employer Description:
Halton Borough Council is the local authority responsible for the borough of Halton, a unitary authority in Cheshire, England. All our colleagues at Halton have made a positive commitment to delivering great outcomes for our communities. Whoever joins us will share that passion for outstanding service, and strongly align with the values which define our workplace culture; Working Together – building fantastic relationships with colleagues and customers. Continuous Improvement – Keeping great service delivery at the heart of everything we do. Personal Growth – Learning, growing and developing ourselves. Accountability – doing what we say we are going to do. Inspiring Leadership – positive roles models and leading by example.

Working Hours :
The working hours of this role can either be 9am - 5pm or 8am - 4pm, Monday to Friday.

Skills:
Communication skills,IT skills,Spoken and written English,Ability to display sympathy,Positive attitude,Self-motivation