Apprentice Retail/Sales Apprentice

Receiving and liaising with customers on the telephone and face to face Advising and selling specialised equipment to customers Offer and supply to customers the correct equipment dependent upon their health/disability needs Input to CRM systems (data management) Using and operating EPOS cashpoint system Using Outlook to track customers and use Outlook calendar Input into MS Office software (Word/Excel) Assisting with deliveries (bringing in stock, putting away in stockroom) Help set up equipment on the shop floor Stock control Serving customers on the shop floor Upselling Delivering a high level of Customer service Cleaning and preparing pre-owned stock for sale Use of the till Visual merchandising

Other

Must have excellent communication skills and be able to competently communicate with both external and internal customers Good communication skills as you will often be dealing with people with disabilities Proficient in using IT, including MS Office (Excel, Word, Outlook) Be confident using the CRM system and inputting data correctly and in a timely manner Be sales-orientated and (after training) be able to recommend the right equipment that will suit the customers' health and/or disability needs

Training:
Retailer Apprenticeship Standard Full training in all aspects of the business will be provided, and we will work alongside Davidson Training UK Limited, our Training Provider, in delivering off-the-job training leading to a Retailer Apprenticeship Standard You will also work towards maths and English Functional Skills at Level 2 (if you do not hold the equivalent)

Training Outcome:

Potential of a full-time position within the company upon completion of this apprenticeship.

Employer Description:
Lifestyle & Mobility operates across the South and East of England, providing elderly and disabled individuals with high-quality, affordable mobility equipment and solutions designed to improve dignity, wellbeing, comfort, and to restore independence and confidence. Their dedicated team is committed to providing exceptional service and support bringing unique skills and a shared passion for enhancing people’s lifestyle. Every team member is there to ensure customers find the perfect mobility solutions tailored to their needs.

Working Hours :
Monday to Saturday. This role will include Saturday work on a rota basis.

Skills:
Team working,Good organisational skills,Good interpersonal skills,Good telephone manner,Good time management,Confident,Be a people’s person,Motivated,Flexible,Professional and caring,Well presented,Have an excellent work ethic