Level 4 Building Services Engineer Apprenticeship

Technical Support and System Design

Assist in the review, development, and optimisation of heat network engineering systems, including mechanical, controls, and metering components Support the delivery of energy efficiency initiatives, decarbonisation strategies, and low-carbon technology adoption. Contribute to the preparation and review of system designs, technical specifications, and plant performance models. Project and Asset Management Support the planning and execution of engineering projects from feasibility through to completion, including tracking timelines, budgets, and deliverables Assist in managing and monitoring planned preventative maintenance (PPM) and reactive maintenance activities across the asset portfolio. Liaise with contractors and third-party service providers to review performance and ensure service level compliance

Operational Performance and Continuous Improvement

Collaborate with the operations and maintenance teams to monitor and improve system performance, reliability, and resilience Participate in the collection and analysis of data to support key performance indicators (KPIs) and continuous improvement initiatives Assist in troubleshooting and root cause analysis of technical issues affecting network performance or customer service

Health, Safety, and Compliance

Support compliance activities aligned with health, safety, environmental, and heat network-specific regulations Participate in audits, site inspections, and risk assessments under the supervision of the Head of Engineering Maintain up-to-date knowledge of industry standards, codes of practice, and best-practice guidelines

Learning and Development

Attend all scheduled off-the-job training and complete coursework associated with the Level 4 apprenticeship Engage in mentoring and structured learning from the Head of Engineering and wider technical teams Contribute to internal knowledge sharing, technical documentation, and team learning activities

Training:
Gain a Level 4 qualification in Building Services Attend off-the-job training one day per week at London South Bank University

Training Outcome:

Upon successful completion of the apprenticeship, the typical career path would begin with a role as a Building Services Engineer. With experience and continued professional development, this can progress to Senior Engineer, and eventually to leadership positions such as Head of Engineering.

The pace and extent of progression will depend on individual performance, opportunities within the business, and the overall growth of the company. As we continue to expand, there may be additional opportunities for advancement and specialisation.

Employer Description:
Established in 2009, Insite Energy is a dynamic, fast-growing company that provides services to heat network suppliers in the UK. The services provided include metering & billing of residential customers, the installation (and retrofit) of credit billed and pay-as-you-go equipment, and ongoing maintenance and management of the heat network schemes. We pride ourselves on our commitment to working as one team to put the customer and client first, delivering a reliable, competitive, and professional service. We are tireless in our efforts to be the best at what we do, which is reflected in our Trustpilot rating. With just over 80 current employees, we are small but mighty, delivering more by working together. At Insite Energy, we embrace diversity and inclusion. We value all backgrounds, identities, and experiences. We're committed to providing equal opportunities for all and offering reasonable adjustments to ensure accessibility and inclusivity throughout the application process and in the workplace.

Working Hours :
Monday to Friday between 9am to 5:30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience