Apprentice Medical Administrator and Receptionist

Provide flexibility to cover holiday/sickness/training etc. for other members of staff Ensure Reception is always manned Booking of all appointments via computer Greeting and directing patients arriving for appointments and confirm on computer their arrival if patient unable to use check-in screen Taking of requests for house calls and preparing for doctors Preparation of rooms for surgeries/waiting room/reception Scanning of letters Tagging of medical records Dealing with queries from hospitals, chemists, patients, District Nurses, Health Visitors, Doctors etc and passing on all relevant messages and information to whoever concerned Accepting new registrations/temporary residents/immediately necessary forms and completion of necessary paper/computer work Filing & scanning Accepting requests for prescriptions, input onto computer ready for signing Also registering patients for Access Online (when requested) Give prescriptions out to patients on request or send electronically Photocopying as and when required Use of bespoke software

Training:
Business Administration level 3 Apprenticeship standard End-Point Assessment (EPA) Blended on/off the job training and location to be confirmed

Training Outcome:
Obtain Business Administrator L3 award Progression within the sector

Employer Description:
ABOUT Fenham Hall Medical Group- (GP Surgery, 5 partners and 10,500 service-users/patients). We aim to provide the best possible care for our patients in a safe and welcoming environment, our doctors and staff are approachable, respectful and patients centred. Here at Fenham Hall Medical Group all our employees approach their work with enthusiasm, where our patients are our priority!

Working Hours :
37.5 hours a week Monday to Friday shifts between 8am- 8pm flexible shifts

Skills:
IT skills,Organisation skills,Administrative skills,Time management