Apprentice Administrator

Redgate Electrical Services Limited is a professional and reliable electrical company, providing commercial, industrial and residential services to the local community and surrounding areas.

As our new Administration Apprentice, you’ll be the backbone of our professional services, communicating with our clients and helping ensure everything runs smoothly. You will be trained and mentored to learn our processes and internal systems, with future career progression opportunities.

Duties will include:

Data entry, updating client and job records, ensuring information and documents are stored in the correct place Assisting customers with queries over the telephone and via email, ensuring clients receive a timely response Offering exceptional customer service Using Microsoft Excel and Outlook, as well as other software such as QuickBooks and Tradify Logging, updating and following-up invoices Assisting with scheduling jobs and planning work calendars with clients and our electrical team Helping to identify and complete tender and other business applications Completing supplier registration forms and collecting examples of work projects and testimonials Continuous learning and development within your career General administration and housekeeping Ad hoc general duties

Training:
All delivery for this apprenticeship will take place within your place of work. A dedicated Vocational Trainer will visit on average once every 4 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives You will complete a mixture of on and off the job training, including workshops, face to face training and online sessions. You’ll also be supported by your colleagues at all times and will have a full induction You will have a review every 8-12 weeks with your Line Manager and Trainer to discuss your progress

Training Outcome:

Redgate Electrical Services’ apprentice programme provides a fantastic opportunity for apprentices to build a strong foundation of capability that could lead to a permanent job role, and possible internal progression. You’ll gain a great deal of specialist knowledge as you progress through your apprenticeship. There is scope for this Administration Apprenticeship to grow into a permanent Procurement role in the future.

Employer Description:
Redgate Electrical Services Ltd is a professional and reliable Electrical company serving Lincolnshire, South Yorkshire and surrounding areas. Founded in 2021, we’ve quickly built a strong reputation for delivering high-quality electrical work to both residential and commercial clients. Our team is fully qualified, friendly, and committed to excellent customer service. We use the latest tools and techniques to ensure safe, efficient results and are proud members of NAPIT. Joining Redgate Electrical Services means becoming part of a supportive and growing team where your development is encouraged and your work truly makes a difference.

Working Hours :
18 hours per week for a Probation Period (8am-4pm, Mon & Tues and 8am-12pm Wed). Working hours will change to 37.5 hours per week once Probation Period is completed by 29th September - normal working hours are 8am-4pm, working Monday to Friday.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Professional and approachable,Can prioritise workload,Polite telephone manner,Proactive and driven