Apprentice Service Advisor

As an Apprentice Service Advisor you will learn everything you need to know to succeed in a fast paced service environment.  Supported by experienced mentors your training will help you;

Ensure all customers and visitors receive a pleasant and courteous welcome, promoting the professional image of the company Book in vehicles for service or repair in a polite and professional manner Keep customers informed throughout the service/repair process Liaise with our workshops and internal teams Communicate technical information clearly and confidently Ensure all administration, documentation and communications are completed in an accurate and timely manner

No two days are the same - its a varied role where communication, teamwork and a positive attitude are key.

Training:

An apprenticeship includes regular training with a college or other training organisation.  At least 20% of your working hours will be spent training or studying.

The FOCUS Training Group are based at Marsh Mills, Plymouth.

Training Outcome:

Upon successful completion of the apprenticeship, the candidate will become a valued member of the team, with opportunities to progress and develop within the company.

Employer Description:
The Murray Group is a family run business with big ambitions. We are proud to represent some of the most innovative brands on the market, who are leading the way in technology, style and practicality. Our colleagues are experts in their fields who provide our customers with professional, knowledgeable and personalized information, guidance and support at every step of your journey with us.

Working Hours :
Monday - Friday, 8.30am - 5.30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Non judgemental,Patience