Business Administration Apprenticeship - Oasis South Bank

Providing a welcoming and efficient reception service
Responsibilities:

To be the first point of contact for visitors to the Academy, providing a welcoming, efficient reception service To provide reception services to students To be able to work in a fast-paced reception area, multi-tasking between reception duties Be the initial point of contact for all enquiries by telephone and in person, advising staff, parents, pupils and visitors on the appropriate source of information To be able to deal with challenging visitors, parents and students appropriately whilst maintaining a calm persona Ensure all visitors are issued with badges in order to comply with the Academy’s security procedures Ensure that visitors are met by the appropriate member of staff and escorted within the Academy unless their DBS status is known and it has been agreed that they visit the Academy without direct supervision Be the main contact point for staff with regards to Academy events of any one day Maintain a tidy and orderly reception area Support with ParentPay account set up, queries from parents and general support Support with Bromcom queries from parents and general support, for example, MCAS, etc Word processing and data input as directed Assist with duplicating, collating and distributing information to parents/carers, staff, students and others To ensure confidentiality at all times when dealing with issues regarding staff, students or parents Undertake general clerical duties when directed, including photocopying, printing, laminating and filing Franking outgoing post and sorting incoming mail Provide refreshments to visitors when required Support with Academy evening events for example, parent evenings, open evening etc Make telephone calls to parents and carers as required Send text message and/or emails to parents and carers as required Supervise students as required Any other reasonable duties as directed by Line Manager

Training:
The apprenticeship training will take place in-house while you are at the workplace. We book a once-a-month training session with your allocated tutor. This will be on a platform called Bud. Here, your tutor will go through the modules and units of your course We also have 6-8 weeks' monthly review plans, which will be with yourself, your line manager and your tutor The training you will be undertaking is the Business Administrator Level 3 Apprenticeship Standard

Training Outcome:
Possible full-time employment upon completion of the apprenticeship 

Employer Description:
Oasis Academy South Bank is a free school in Lambeth, London, England. It is coeducational secondary school with sixth-form that was opened and run by the Oasis Community Learning. It opened to pupils in September 2013. It was fully operating on its site in September 2016for learning that we hope to instill in future cohorts to come. We are at the heart of an amazing community. A few minutes ride on the train into the centre of London.

Working Hours :
Monday - Friday (Shift TBC).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience