Trainee Business Administrator Apprenticeship

Assist the Quality and Compliance Team in maintaining up-to-date records, including audits, training, incident reports, and policies Schedule and organise internal audits, meetings, and training sessions Prepare and format reports, meeting minutes, and compliance documentation Manage and update staff files and databases in accordance with GDPR and regulatory standards Support the team in monitoring and tracking compliance tasks and deadlines Provide first-line technical support to staff for IT-related issues, including software, hardware, and connectivity problems Maintain and troubleshoot internal systems such as electronic care planning, auditing platforms, and compliance tracking tools Assist with the setup, maintenance, and upgrades of IT equipment and software Liaise with external IT service providers to escalate and resolve more complex issues Support onboarding of new staff with IT access, accounts, and system inductions AI tools Ensure digital systems used for compliance (e.g., training platforms, policy management tools) are accurate, accessible, and up to date Monitor dashboards and alerts from compliance systems to flag potential issues to relevant managers Help gather and prepare data for inspections and audits from bodies such as the CQC (Care Quality Commission)

Training:
Off the job training Face to face Online learning Level 3 Diploma in Business Administration

Training Outcome:

Career progression for the right candidate.

Employer Description:
Care most definitely runs in the family at Radfield Home Care. Founders and siblings, Hannah and Alex, grew up in the large, successful residential care home set up and run for many years by their parents. With over 40 years’ experience, working in the residential care home and running local home care offices, not to mention caring for their own grandparents through Radfield, Alex and Hannah understand care in all its glory. Now, as a national network of locally-owned offices, Radfield is on a mission to bring the same quality of care to communities across the UK. As a national home care franchise network that’s forward-looking and award-winning, we’re working with our Franchise Partners to set new standards for the quality of home care for older people.

Working Hours :
Monday to Friday, 09.00 - 17.00.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience