Ref: BA07 Apprentice administration assistant level 3 at Benefit Answer Limited

Inbound calls, directing calls, taking messages Answering emails Printing and posting paperwork to potential customers or Adobe sign Entering potential clients on ACT (our customer database) Updating ACT as appropriate Printing and posting eligibility checks or Adobe signs Chasing customers for paperwork, e.g. signed pages, MRN, supporting info Callbacks Request for medical records from customers

Training:

In order to progress with your application, we will require you to complete additional paperwork and complete a Century assessment. The information will be sent via email if you meet the entry requirements set by the employer and linked training provider for the vacancy. Please check your junk mail whilst the vacancy is open.

Training Outcome:
Possible continued employment at end of apprenticeship

Employer Description:
Small company with 3 employees based in Bamber Bridge (near to Aldi). We provide advice and support to help people with claims and disputes for UK welfare benefits

Working Hours :
Monday - Friday, between 9:30am-4:30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Patience