Customer Service Apprentice

Communicate clearly and professionally (spoken and written) Understand the business, brand and values Use relevant systems and technology to help customers Deal with customer enquiries, requests, problems, and complaints Understand regulations like GDPR, Health & Safety, Equality Adapt to different customers and maintain service under pressure Demonstrate patience, professionalism and teamwork

Training:

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Training Outcome:

Following your apprenticeship, you may be offered a full-time position within the company.

Employer Description:
A personal service, expertly delivered – that’s what makes TransGlobal stand out and it’s what keeps our customers coming back to us time and time again. No matter how big or small your freight requirements, our expert, dedicated staff will find – and deliver – the best solution for you.

Working Hours :
Monday to Friday 9am-5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Creative,Initiative,Non judgemental,Patience