Apprentice Business Administrator

Receiving service enquires and requests from corporate clients, and the public

Ensuring all enquiries whether by email, telephone or via a third party are responded to promptly and politely and take all necessary steps to convert enquiries into bookings

Accurately price and quote enquiries

Searching for solutions and options to meet the requirements of such requests, using a range of online resources and liaising with our airport service partners

Finalising requests and completing the service bookings as requested

Assisting clients and travellers with any service-related enquiry

To oversee the daily operation, ensuring compliance with all standard operating procedures and other applicable regulatory policies

Entering and monitoring all reservations into the inhouse reservations system, ensuring correct and up-to-date information is entered

Monitoring confirmed bookings to ensure all flight, greeter and transport information is up to date

Any other admin duties as requested

 

Training Outcome:

Once completed, there may be the opportunity for a full time position or further training opportunities.

Employer Description:
In 2016 we came together with a goal, to make airports a pleasure, not a pressure, not a compromise. It is our mission to remove the usual airport related stress and worry out of your air travel with our personal airport meet and assist services. To us you are not a passenger, we want you to become our guest. Simply put, the airport experience, redefined. With our own in house Operations Team, we truly do understand traveller’s needs. With over 50 years combined experience in airport operations and travel, the team behind Fastrack VIP create the perfect beginning and end to any journey. From a simple itinerary to a tailor made round the world tour, we are well versed in creating bespoke tailor – made packages to perfectly match the clients requirements. We only work with a trusted, select group of airport partners. Our network of licensed airport partners have been carefully selected to ensure that all the greeters are dedicated, professional and committed to matching our brand values and our pursuit of excellence. From the start of a journey to the very end our teams backgrounds, high level of expertise and passion to provide a first class service keep guests coming back time after time.

Working Hours :
Shifts to be confirmed.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Motivated