Customer Service Practitioner Level 2 Apprenticeship

Alongside your day to day working life, you will have the opportunity to study and gain your Customer Service Level 2 Apprenticeship. This is a varied role and will suit someone with an aptitude and willingness to help people in a bustling environment.

Key Responsibilities:

Signposting students Answering the telephone Emails Speaking to students face to face in the student centre Learning how to print ID cards You will also be expected to become familiar with and understand the courses offered at Brighton Metropolitan College and be able to help students with their online applications and enrolments

Skills Required:

Good Communication Skills Team Player Outgoing and Friendly IT Literate Adaptable Approachable Works on Own Initiative Can-Do Attitude

In addition to the apprenticeship standard learning there will be mandatory training which the successful applicant will be expected completed as part of the onboarding process to be fully integrated into college life.

Training:

In addition to the apprenticeship standard learning there will be mandatory training which the successful applicant will be expected completed as part of the onboarding process to be fully integrated into college life. Customer Service Level 2 Apprenticeship.

Training Outcome:

There may be the opportunity of a full-time job on successful completion of the apprenticeship.

Employer Description:
Chichester College Group is the largest provider of further education in West Sussex and Brighton & Hove. Through our colleges, we educate and train around 25,000 full and part time students every year and provide teaching excellence to meet the future needs of the regions’ employers.

Working Hours :
37-hours per week - Monday to Friday from 9am - 5pm

Skills:
Good Communication Skills,Team Player,Outgoing and Friendly,IT Literate,Adaptable,Approachable,Works on Own Initiative,Can-Do Attitude