Luggage Porter - Business Admin Apprenticeship

Luggage porter's primary task is:

To assist guests with their luggage, ensuring a smooth and efficient arrival and departure experience Handle luggage for check-in and check-out Assist the guests in case of room move Provide additional services like answering questions and offering directions Assisting with arranging taxis Working closely with reception, other departments to ensure smooth operations

Training:
All of the training will be delivered to you within the workplace You will have a trainer allocated to you who will see you once a calendar month In between these training sessions, you will be expected to come away from your job role to focus on the activities assigned by the trainer

Training Outcome:
Upon completion of this standard you will be able to progress to a Level 4 apprenticeship There are many sector specific Level 4 apprenticeships available depending on your job role

Employer Description:
The Millennium Hotel London Knightsbridge is a 4-star deluxe, contemporary hotel, situated on the impressive location of Knightsbridge, the heart of one of the capital’s most upmarket shopping districts. The hotel boasts 222 well-appointed guest rooms, ranging from Standard and Superior rooms to Club rooms and Luxury suites.

Working Hours :
This full-time position includes weekend shifts on a rotating basis. Shifts to be confirmed.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Initiative,Patience,Physical fitness