Business Administration Apprentice - Business Support

Help deliver the annual highways training plan for over 300 staff, including reviewing data to understand needs and working with training providers and colleagues Act as the main contact for training and system-related questions Use the council’s finance system to raise orders and track payments Support projects that involve changes to software and systems in Highways Assist with the yearly health and safety review across the Climate Change, Environment and Transport teams Use Office 365 tools (Outlook, Teams) daily to work with colleagues and attend meetings  Manage a shared mailbox and respond to emails from both staff and external contacts Organise meetings, take notes, and follow up on actions Collect and enter data to support PowerBI reports Help manage the Highways vehicle fleet, including MOT and service reminders Monitor and review processes and procedure Use problem-solving and creative thinking to improve service Understand Highways processes and support the team’s needs 

Training:

Starting in September 2025 the duration of the apprenticeship contract will be 18-months. 

Apprentices will work towards a Level 3 Business Administration Apprenticeship with Exeter College, including record and document production, and managing stakeholder relationships. This will be supported by a combination of training and practical work experience.

Training Outcome:
This is an extremely exciting time to join us as we are expanding our apprenticeship offer to invest in the future Council workforce There are no guarantees of employment at the end of the Step In Programme, but we would expect the apprentice to apply for further employment, ideally within the Council or within the wider Devon economy

Employer Description:
At Devon County Council, we work together to improve life across Devon for everyone. We want to create a place that people enjoy living in, as well as a place that you enjoy working.

Working Hours :
37 hours per week, Monday to Friday 9am to 5pm. However, there is the option of flexible working arrangements.

Skills:
Communication skills,IT skills,Organisation skills,Team working,Initiative,Keen and enthusiastic to learn,motivated to succeed,Able to listen carefully,Resilient