Administration Apprentice

Managing incoming phone calls and emails professionally demonstrating excellent phone etiquette Serving customers in store with a friendly and polite manor Must be computer literate Contacting clients to book in deliveries/ collections or works Troubleshooting issues that may arise Preparing paperwork for our yard operatives to load customers in store and any orders that may need to be prepared prior to the jobs going out Entering data onto company system Collating information for customer quotations Assist in the organisation of office operations Accurately describe product features and benefits (training to be given)

Training:
Full Business Administraton Level 3 No attendance at college as all work will be assessed in the work place

Training Outcome:

Possible full-time employment on successful completion of the apprenticeship.

Employer Description:
At Lemon Fencing we have over 30 years experience in the fencing industry. We are suppliers/manufacturers and contractors of high quality fencing products and services in Essex. We are based in Hockley (head office) and Rochford (retail outlet) Essex, but our contracting and delivery services cover the Essex area and further afield. Lemon Fencing offers a wide range of installation services. All installers are experienced professionals who are selected carefully to comply with our expectations and commitment to quality.

Working Hours :
Monday to Friday, 07.45 to 16.45.

Skills:
Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working,Non judgemental