Careers Team Administrator Apprentice

Take responsibility for maintaining an up-to-date knowledge of developments within the College and in the Further Education Sector to enable you to give information, advice and guidance to students. Have a clear understanding of the roles of other Student Experience staff, curriculum teams, personal tutors, other support staff and external support agencies, and make appropriate referrals when necessary. Promote the College and its services and always present a positive customer- focussed image of the College. Liaise with Careers and Curriculum staff to gather information about how Careers learning takes place within curriculum areas. Signpost learners to access relevant careers resources to support career learning e.g. resources for CV writing and developing interview skills. Develop and maintain a high level of skill in the use of the College’s electronic systems and databases, including those used for management information, the evidencing of Gatsby Benchmarks Triage incoming emails to Careers Team Inbox(es) Communicate with students regarding their progress on Career Learning activities via email, text and in person. Maintain accurate records regarding student Engagement on college database (Navigate) to ensure timely tracking of student progress and support interventions. Liaise with schools, colleges, universities, local service providers, employers and external agencies as required to help organise and deliver career learning events such as Career Fairs or guest speakers. Review the engagement of students with college Careers programme, updating students & staff on progress/completion of tasks. Assist students and staff with booking Careers meeting for students. Embrace changes and new developments within the department to allow for changing business needs. As part of the Careers Team, to undertake associated clerical or administrative duties. Establish and maintain strong and effective working relations with teaching and support staff regarding the work of the Careers Team.

Training:

On programme Training:

Level 3 Business Administrator Apprenticeship Standard Level 2 Functional Skills in maths and English Institute of Apprenticeship Certificate

End-Point Assessment (EPA):

Knowledge test Skills test Oral questioning - underpinned by portfolio

Training Outcome:

To be discussed during the apprenticeship programme.

Employer Description:
Our ambition is to transform lives by the power of learning. We know that education has a hugely positive impact on people’s lives and are passionate about helping you to realise your potential. Whether you are a school leaver, a potential apprentice or an adult looking to upskill or return to work, we can support you with your next steps. You may want to retrain, improve your career prospects, study for a degree or learn something new. Whatever your ambition, experience or ability, we have a course for you - from vocational subjects at Levels 1, 2 and 3, right through to BA Honours degrees, Access to HE courses and professional qualifications in our University Centre. We also offer outstanding SEND provision in our Nido Volans centres for 16–24 year-olds with a range of learning needs and disabilities. We focus on careers, equipping you with the skills, knowledge and confidence you need to secure fulfilling employment. We work with over 1000 businesses across many sectors including green and digital, to ensure that our courses are employer-focused, industry-relevant and open up doors to exciting futures. We are determined to make a positive difference to our local communities. Our college operates as a social enterprise, generating social value and supporting social mobility for all.

Working Hours :
Monday to Thursday, 8:30am to 5.00pm. Friday, 8:30am to 4:30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience