Nexthink Implementation Specialist – Abu Dhabi

We are recruiting on behalf of an award winning client in Abu Dhabi, UAE that is driving a major transformation in end-user experience and IT operations. As part of this initiative, they are seeking an experienced Nexthink Implementation Specialist to lead and optimise digital employee experience (DEX) solutions across a large, complex IT estate. Responsibilities: - Lead the end-to-end implementation of Nexthink across enterprise-scale environments - Define and execute digital experience monitoring strategies in collaboration with IT and service management teams - Configure Nexthink dashboards, investigations, campaigns, and automated remediations - Analyse user experience data to identify trends, root causes, and areas for improvement - Provide strategic guidance on best practices, governance, and optimisation - Deliver knowledge transfer and training to internal teams post-implementation Requirements: - Minimum 5 years’ experience implementing and managing Nexthink for enterprise clients - Strong expertise in digital employee experience monitoring, service desk integration, and proactive issue resolution - Proven experience in delivering large-scale Nexthink deployments in a complex IT environment - Excellent stakeholder engagement and communication skills in English - Solid understanding of endpoint management, ITSM platforms (e.g., ServiceNow), and automation workflows - Willing and able to relocate to Abu Dhabi and work on-site full-time What’s on Offer: - Tax-free salary of AED 16,000 – 23,000/month, depending on experience - Full visa sponsorship and relocation support - Private medical insurance - 3 months’ paid accommodation upon arrival - High-impact role in one of the region’s most ambitious IT transformation programmes