Business Administration Apprenticeship

Diary management to support our senior leadership team, ensuring conflicting priorities are addressed Effectively respond to enquiries - including telephone and postal enquiries, those received into central inboxes and via social media channels. Register and allocate compliments and complaints received via the council website, co-ordinate responses and ensure deadlines are met   Register and allocate compliments and complaints received via the council website, co-ordinate responses and ensure deadlines are met. Provide assistance to arrange and co-ordinate meetings for Service Directors across the Group, including regular staff briefings for the group, Management Team meetings, Portfolio Holder meetings Coordinate partnership and governance meetings i.e. Portfolio Meetings, GRP pre meetings for officers and Members’ to align with GRP Board meetings, meetings with stakeholders and external partners.  Making room bookings and setting up any additional equipment/facilities and/or arranging virtual meetings via Microsoft teams  Arranging project meetings and workshops Preparing agendas and papers and circulate in a timely manner   Taking notes and action points  Carrying out actions resulting from meetings  Conducting relevant research  Project administration including contributing to project plans and any core project documents  Assist senior officers to meet our corporate and governance responsibilities, including: risk, assurance, performance, complaints, audit, health and safety, Freedom of Information Requests and Subject Access Requests:   Arrange rail travel as required including hotels and foreign travel.   Complete claims for expenses associated with travel to and from meetings and submit for payment.   Manage the Gifts and Hospitality Register for the Group.  Assist with co-ordination of reports ensuring they are submitted by the relevant deadlines.  Managing incoming and outgoing post in order to ensure that appropriate action is promptly taken.  Ordering and maintaining office supplies i.e. stationery.  Acting as lead point of contact for any office related queries.  Assist the Assistant Development Officer in day to day office requirements. Such other responsibilities allocated which are appropriate to the grade of the post 

Training Outcome:

Progression for the right candidate



Employer Description:
Do you want a role where you’re recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Interested in joining a great organisation with an employee offer and experience that rivals others? Are you looking for a new challenge? If so, please keep reading as you’re just what we’re looking for!

Working Hours :
5 days per week Hybrid working 2 days office 3 days home. Shifts TBC.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Team working


  • Location: Civic Centre Regent Street NE8 1HH
  • Type: Permanent
  • Recruiter: GATESHEAD COUNCIL
  • Posted: 09-Jul-2025
  • Posted on: findapprenticeship.service.gov.uk