Business Administrator - Apprentice

To support the business with the administrative duties in their Birmingham City Centre office, ensuring that queries from the team and customers are dealt with promptly and to their satisfaction.

Key Responsibilities:

Provide general administrative support to the team and departments as required Handle telephone calls and emails in a polite and professional manner Assist with inputting invoices and handling basic accounts queries Attend site visits alongside Property Managers when needed Help maintain accurate records, files, and databases across departments Learn to use company systems and software to manage and input data Contribute positively to a professional and supportive working environment Complete all training tasks and activities required by the apprenticeship programme

Person Specification

Essential:

GCSEs in English and Maths (Grade 4/C or above) Strong written and verbal communication skills, with excellent listening ability Good interpersonal skills and a confident, friendly approach Organised, with strong attention to detail Basic IT skills, including Microsoft Word, Excel, and Outlook Eagerness to learn, develop new skills, and take on new challenges A positive attitude and strong work ethic

Training:

As an apprentice, you will be working towards your Level 3 Business Administrator qualification. Total Training Provision will be your training provider. This is a work-based apprenticeship, meaning you’ll earn while you learn—gaining valuable experience in a professional office environment at Moonstone Block Management’s Birmingham City Centre head office.

Training Outcome:

Upon successful completion of the Level 3 Business Administrator apprenticeship, you’ll be well-equipped for a variety of progression opportunities. 

 

Employer Description:
Moonstone Block Management is a privately owned company with a head office in Birmingham city centre. The company’s aim is to offer a professional, friendly and personal service to all clients, no matter how big or small the block, and they pride themselves on looking after their client’s developments in the most beneficial way for residents and owners alike.

Working Hours :
Monday - Friday, 9.00am - 5.30pm ( 1 hour lunch).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative