Own and manage a variety of regular reports for internal and external use, using Excel, PowerPoint, and PowerBI
Develop new reporting tools and enhance existing dashboards to surface actionable insights
Apply visualisation best practices to highlight network performance and profitability
Collaborate with Network & Alliances colleagues to understand reporting needs and priorities
Work hand-in-hand with the Data & AI team to access the right data in the right format
Communicate trends and insights clearly to non-technical stakeholders across the business
Help ensure consistent use of data across teams by aligning on definitions and methodologies
Contribute to a culture of continuous improvement within the reporting process
Training:Data Technician Level 3 Apprenticeship Standard:
The course runs for 24 months at our Crawley, West Sussex, VHQ
After that, it’ll be time to put all your training into practice. The sky really is the limit
Training Outcome:
By the end of the programme, you won’t just have completed an apprenticeship - you’ll have built a strong foundation in network performance analysis, data storytelling, and business insight that directly supports Virgin Atlantic’s commercial decisions
With hands-on experience in tools like Power BI, Excel, and PowerPoint, and a deep understanding of how we assess and grow our global network, you’ll be well-placed for a number of exciting next steps. These might include roles such as:
Junior Analyst within Network & Alliances, Revenue Management or Commercial Strategy
Reporting Analyst in the central Data & AI team
Insight or Business Analyst roles across teams like Sales, Holidays, or Cargo
We’ll support you in exploring permanent opportunities within the business as your apprenticeship draws to a close—and help you take that next step confidently with real-world skills, commercial understanding, and internal relationships already in place.Employer Description:Virgin Atlantic took off in 1984 when Richard Branson set out to shake up the aviation industry—and we’ve been doing things differently ever since. What began with a single 747, one route, and a small but mighty team has grown into an international airline with a global network and thousands of passionate people behind it. But our story has never just been about planes—it’s about people. From the very beginning, we’ve believed that travel should feel exciting, personal, and filled with possibility. That belief still drives us today as we work towards our mission: to become the most loved travel company. Whether we’re designing innovative customer experiences, pushing boundaries in sustainability, or building inclusive teams that reflect the world we serve, we’re united by a shared spirit of adventure, heart, and humanity. Because at Virgin Atlantic, we don’t just fly people from A to B—we help them take off in every sense. We’re not just your average airline. When it comes to our people, they’re a passionate lot, united in creating something different. It’s always been like this. It’s in our DNA, and it was ignited within us from the moment we started flying.Working Hours :Monday - Friday, 9.00am - 5.30pm but a degree of flexibility will be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Are you an experienced Business Analyst with a proven ability in delivering concurrent business solutions within IT/change programmes and projects? Are you experienced enough to operate in a lead capacity and guide more junior Business Analysts? Have Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Lead Business Analyst to lead on formulating, developing, and taking responsibility for end-to-end business solutions within a change portfolio. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of modern environment championing continual improvement. The purpose of the role will be to take a lead on all business analysis facets of large or complex business change and technology programmes and shape the associated business outcomes. Your day-to-day responsibilities will include driving the business goals ensuring that they are understood and documented; engaging with key stakeholders to complete robust analysis in line with the overall delivery plan; using Lean and Lean Six to drive efficiencies and improvements, the production of artefacts such as Process architectures, Process Designs, Logical Data Models, Agile user Journeys amongst others; working to continuously improve business analysis practice; mentoring and supporting direct reports; requirement gathering ensuring robust elicitation & validation; translating business requirement into function & technical specifications by engaging with internal & external stakeholders; improving existing business processes, artefact production, solution support and user acceptance testing; and change impact assessments amongst other responsibilities. Must Have
Demonstrable commercial experience of effectively working independently as a Business Analysis.
A track record of delivering tangible process improvements utilising Lean, Six Sigma or other process improvement techniques.
Experience of Business Process Modelling, levelling methods and/or BPMN 2.0 experience.
Previous experience of delivering in both an Agile/Scrum and iterative/Waterfall environment.
Robust artefact creation and documentation.
Formal BCS Diploma Business Analysis certification, or evidence of working towards BCS/ISEB Diploma (or similar level of accreditation) in the foreseeable future.
Nice to Have
Experience of Cloud Adoption projects and/or ERP SaaS solutions such as Oracle Fusion, Salesforce, SAP, Microsoft Dynamics 365 or similar
Experience in property management processes such as Income Management, Rents, Service Charges, Leasehold, Estates, Tenancies, Allocations, Lettings, Repairs, Maintenance, Assets, Customers, or similar.
Lean or Lean Six Sigma accreditation.
As an individual you will have a strong and proven analytical background with working on large and complex projects and programmes from the concept stage through to the operational acceptance, excellent problem-solving skills, and attention to detail, be a self-starter comfortable with taking responsibility for delivery. You will have excellent interpersonal skills, the ability to think on your feet and be ultimately goal orientated. Alongside a competitive salary you will receive an impressive benefits package that includes bonus scheme, generous employer matched pension, flexible working, generous leave entitlement, life/health insurance and professional development. The role will be hybrid based, with one or two days spent in the office in Hampshire on a weekly basis If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
