Customer Service Advisor
We are seeking a motivated and dynamic individual to join our team as a Customer Service Advisor / Front Office Support & Logistics Coordinator / Administrator. Reporting directly to the Branch Manager, this role is a key support position within the front office team. You will be responsible for handling a range of tasks, ensuring strong customer service delivery, and managing our van fleet and logistics operations.
Ideal Location – Bristol, Bath, Weston Super Mare, Berkeley, Wells, Filton, Portishead, Shepton Mallet, Axbridge, Bradley Stoke, Gloucester
Salary: Up to £29K DOE + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Handle customer telephone and email inquiries, processing sales orders.
Oversee the smooth transition of orders from customer to warehouse for packing and fulfilment.
Assist customers with product returns, invoice queries, and future product requirements.
Coordinate trade customer collections and retail sales.
Work closely with the field sales team on quotations, pricing, and order fulfilment.
Excellent customer service and communication skills (telephone and email).
Proficient in MS Office (Word, Excel, Outlook) and ERP software.
Experience in handling sales orders, returns processing, and credit approvals.
A proactive attitude towards continuous improvement, health and safety, and professional development.
Ability to effectively manage multiple tasks and work both independently and in a team environment.
Apply in Confidence:
To apply for the position of Customer Service Advisor role please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob directly on 07398 204832.
Job Ref: 4247RC Customer Service Advisor....Read more...
Customer Service Advisor
We are seeking a motivated and dynamic individual to join our team as a Customer Service Advisor / Front Office Support & Logistics Coordinator / Administrator. Reporting directly to the Branch Manager, this role is a key support position within the front office team. You will be responsible for handling a range of tasks, ensuring strong customer service delivery, and managing our van fleet and logistics operations.
Ideal Location – Bristol, Bath, Weston Super Mare, Berkeley, Wells, Filton, Portishead, Shepton Mallet, Axbridge, Bradley Stoke, Gloucester
Salary: Up to £29K DOE + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Handle customer telephone and email inquiries, processing sales orders.
Oversee the smooth transition of orders from customer to warehouse for packing and fulfilment.
Assist customers with product returns, invoice queries, and future product requirements.
Coordinate trade customer collections and retail sales.
Work closely with the field sales team on quotations, pricing, and order fulfilment.
Excellent customer service and communication skills (telephone and email).
Proficient in MS Office (Word, Excel, Outlook) and ERP software.
Experience in handling sales orders, returns processing, and credit approvals.
A proactive attitude towards continuous improvement, health and safety, and professional development.
Ability to effectively manage multiple tasks and work both independently and in a team environment.
Apply in Confidence:
To apply for the position of Customer Service Advisor role please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob directly on 07398 204832.
Job Ref: 4247RC Customer Service Advisor....Read more...
Branch Supervisor - Distribution & Logistics
We are looking for a dynamic and experienced Branch Supervisor / Warehouse Supervisor / Assistant Branch Manager / Depot Supervisor to lead our depot / branch operations and ensure exceptional customer service while driving efficiency and performance. In this key role, you will oversee the day-to-day functions of the branch, leading both the warehouse and customer service teams to meet and exceed performance KPIs, while adhering to company policies and health & safety standards.
Ideal Location – Glasgow
Salary: £35K to £40K Basic DOE + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Lead, motivate, and manage the warehouse and customer service teams to ensure high levels of service and operational efficiency.
Manage / lead operational functions, including distribution and customer service, in alignment with profitability and sales goals.
Training / coach and develop your team to improve performance and ensure the highest standards are met.
Ensure stock control is managed effectively and efficiently, making key decisions on stock levels.
Communicate effectively with senior management to share insights on operational practices, business opportunities, and team performance.
Keep staff informed about branch performance, new initiatives, and operational changes.
Oversee all warehouse operations, ensuring effective management of stock, goods inwards, and inventory processes.
Conduct quarterly stock takes.
Monitor and optimize logistics operations, including van and external haulier management, to maximize efficiency and customer satisfaction.
Qualifications & Experience:
2-4 years of experience in distribution and logistics management, with proven leadership skills.
Experience using Warehouse Management Systems (WMS) and Microsoft Office Suite.
How to Apply:
To apply for this Branch Supervisor role please submit your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd:
Email:
Phone: 07398 204832
Job Ref: 4246RC – Branch Supervisor....Read more...
Branch Supervisor - Distribution & Logistics
We are looking for a dynamic and experienced Branch Supervisor / Warehouse Supervisor / Assistant Branch Manager / Depot Supervisor to lead our depot / branch operations and ensure exceptional customer service while driving efficiency and performance. In this key role, you will oversee the day-to-day functions of the branch, leading both the warehouse and customer service teams to meet and exceed performance KPIs, while adhering to company policies and health & safety standards.
Ideal Location – Glasgow
Salary: £35K to £40K Basic DOE + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Lead, motivate, and manage the warehouse and customer service teams to ensure high levels of service and operational efficiency.
Manage / lead operational functions, including distribution and customer service, in alignment with profitability and sales goals.
Training / coach and develop your team to improve performance and ensure the highest standards are met.
Ensure stock control is managed effectively and efficiently, making key decisions on stock levels.
Communicate effectively with senior management to share insights on operational practices, business opportunities, and team performance.
Keep staff informed about branch performance, new initiatives, and operational changes.
Oversee all warehouse operations, ensuring effective management of stock, goods inwards, and inventory processes.
Conduct quarterly stock takes.
Monitor and optimize logistics operations, including van and external haulier management, to maximize efficiency and customer satisfaction.
Qualifications & Experience:
2-4 years of experience in distribution and logistics management, with proven leadership skills.
Experience using Warehouse Management Systems (WMS) and Microsoft Office Suite.
How to Apply:
To apply for this Branch Supervisor role please submit your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd:
Email:
Phone: 07398 204832
Job Ref: 4246RC – Branch Supervisor....Read more...
Branch Supervisor - Distribution & Logistics
We are looking for a dynamic and experienced Branch Supervisor / Warehouse Supervisor / Assistant Branch Manager / Depot Supervisor to lead our depot / branch operations and ensure exceptional customer service while driving efficiency and performance. In this key role, you will oversee the day-to-day functions of the branch, leading both the warehouse and customer service teams to meet and exceed performance KPIs, while adhering to company policies and health & safety standards.
Ideal Location – Glasgow
Salary: £35K to £40K Basic DOE + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Lead, motivate, and manage the warehouse and customer service teams to ensure high levels of service and operational efficiency.
Manage / lead operational functions, including distribution and customer service, in alignment with profitability and sales goals.
Training / coach and develop your team to improve performance and ensure the highest standards are met.
Ensure stock control is managed effectively and efficiently, making key decisions on stock levels.
Communicate effectively with senior management to share insights on operational practices, business opportunities, and team performance.
Keep staff informed about branch performance, new initiatives, and operational changes.
Oversee all warehouse operations, ensuring effective management of stock, goods inwards, and inventory processes.
Conduct quarterly stock takes.
Monitor and optimize logistics operations, including van and external haulier management, to maximize efficiency and customer satisfaction.
Qualifications & Experience:
2-4 years of experience in distribution and logistics management, with proven leadership skills.
Experience using Warehouse Management Systems (WMS) and Microsoft Office Suite.
How to Apply:
To apply for this Branch Supervisor role please submit your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd:
Email:
Phone: 07398 204832
Job Ref: 4246RC – Branch Supervisor....Read more...
