An exciting opportunity has arisen for a Lettings Manager / Associate Director with 3 years experienceto join a well-established estate agency. This full-time role offers a basic salary £25,000 - £35,000 & OTE £75,000 plus benefits.
As a Lettings Manager / Associate Director, you will drive growth in the lettings portfolio, secure new instructions, and strengthen the business's presence across the local market.
You will be responsible for:
? Winning new landlord instructions and bringing properties to market.
? Targeting and acquiring managed portfolios from competitors.
? Negotiating lettings agreements and overseeing tenancy progression.
? Ensuring compliance with all relevant lettings legislation.
? Leading and mentoring junior colleagues.
? Working closely with the Property Management team to deliver an excellent service.
What we are looking for:
? Previously worked as a Lettings Manager, Property Manager, Portfolio Manager, Block Manager, Estate Manager or in a similar role.
? At least 3 years experience in lettings.
? ARLA qualification or working towards it.
? Valid UK driving licence would be preferred.
What's on offer:
? Competitive salary
? Uncapped earning potential, with realistic six-figure prospects over time
? Real authority and autonomy to shape your own team
? Clear opportunities for career progression, including future leadership or directorship
? A progressive organisation that supports ambition and rewards high performers
Apply now for this exceptional Lettings Manager opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of yo....Read more...
An exciting opportunity has arisen for a Lettings Manager / Associate Director with 3 years experienceto join a well-established estate agency. This full-time role offers a basic salary £25,000 - £35,000 & OTE £75,000 plus benefits.
As a Lettings Manager / Associate Director, you will drive growth in the lettings portfolio, secure new instructions, and strengthen the business's presence across the local market.
You will be responsible for:
* Winning new landlord instructions and bringing properties to market.
* Targeting and acquiring managed portfolios from competitors.
* Negotiating lettings agreements and overseeing tenancy progression.
* Ensuring compliance with all relevant lettings legislation.
* Leading and mentoring junior colleagues.
* Working closely with the Property Management team to deliver an excellent service.
What we are looking for:
* Previously worked as a Lettings Manager, Property Manager, Portfolio Manager, Block Manager, Estate Manager or in a similar role.
* At least 3 years experience in lettings.
* ARLA qualification or working towards it.
* Valid UK driving licence would be preferred.
What's on offer:
* Competitive salary
* Uncapped earning potential, with realistic six-figure prospects over time
* Real authority and autonomy to shape your own team
* Clear opportunities for career progression, including future leadership or directorship
* A progressive organisation that supports ambition and rewards high performers
Apply now for this exceptional Lettings Manager opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Job Proposal: Lettings Manager
The Avenue Estate Agents Lettings
Introduction
We are excited to extend this opportunity to join The Avenue Estate Agents as our Lettings Manager. This role is pivotal in shaping the future of our lettings division and driving its success.
At The Avenue, we pride ourselves on our commitment to quality over quantity. Our motto, "Never the biggest, always the best," reflects our unwavering focus on delivering exceptional standards in marketing, service, and client care. As Lettings Director, you will play a vital role in raising industry standards while contributing to our company’s vision and growth.
Role Details
Job Title: Lettings Manager
Department: Lettings
Location: Sutton Coldfield
Working Hours: Monday-Friday 9 AM - 6 PM, Saturday 10am-3pm
Start Date: 1st May 2025
Key Responsibilities
Overseeing all lettings operations to ensure seamless processes and exceptional service delivery.
Building a robust lettings portfolio, scaling the business from its current state to a strong six-figure operation within year one.
Ensuring compliance with all legal and regulatory requirements.
Driving growth and profitability, working closely with our agents to identify and capitalize on local opportunities.
Supporting agents to build cashflow in their local businesses, creating wins for our agents, our clients, and the business.
Key Focus Areas
A win for our agents
A win for our clients
A win for the business
Candidate Profile
Experience Requirements:
Proven experience in lettings, property management, and compliance.
Strong leadership and people management skills.
Expertise in business planning and forecasting.
Skills & Qualifications:
Deep knowledge of lettings compliance and legal requirements.
Commitment to high standards in marketing and service.
ARLA qualification preferred (or willingness to complete the course).
Compensation & Benefits
Salary: £30,000 base salary with £50,000 OTE
Commission/Profit Share: 10% of net profit from the lettings business or a fixed commission per individual let
Additional Benefits:
Career growth opportunities with Lettings Director opportunities considered from year 2 , subject to performance.
Access to industry-leading conferences, including travel and accommodation support.
Flexible working arrangements after the first 6 months.
25 days of annual leave plus public holidays, 3 festive days off, and birthday leave.
The ability to roll over up to 5 unused holiday days annually.
Mentorship and a clear progression pathway.
Quarterly team-building activities, such as retreats or creative workshops.
A supportive, collaborative workplace culture.
Private Health Care.
Objectives & Vision
Role Purpose:
To establish a strong lettings division that generates consistent cashflow for the business, enabling us to pay our team and partners well while investing in innovation to streamline processes and improve the client experience.
Goals:
To collaboratively define and achieve both business and personal goals, aligning with the candidate’s ambitions and ensuring mutual success.
Proposal Summary
This role is an incredible opportunity to lead and grow a crucial division of our business. You’ll have the chance to:
Lead and shape the lettings department.
Earn a competitive salary with significant profit share potential.
Unlock Career Progression opportunities from year 2 onward, based on performance.
Work in a flexible, forward-thinking environment with a supportive team.
To ensure your success, we’ll provide comprehensive weeks onboarding to understand the business. Following this there would be weekly strategy meetings with James & Jack for the first 6 months, transitioning to monthly strategy calls thereafter. Additional support will always be available wheverever needed.....Read more...
An exciting opportunity has arisen for a Property Manager / Lettings Manager with 5 years experience to join a well-established real estate management company. This part-time role offers a salary of £15 per hour for 10 hours work week.
As a Property Manager/ Lettings Manager, you will oversee daily property management tasks, including leasing, maintenance coordination, safety compliance, and tenant communications.
You will be responsible for:
? Carry out regular property inspections to uphold safety and maintenance standards.
? Promote and advertise available rooms to attract suitable tenants.
? Conduct thorough tenant vetting, including reference, background, and income checks.
? Manage rent collection and address arrears or tenancy-related disputes as needed.
? Liaise with contractors to organise timely repairs and maintenance works.
? Handle tenant enquiries and concerns in a professional and timely manner.
? Maintain up-to-date records of tenancy agreements, payments, and property-related activity.
What we are looking for:
? Previously worked as a Property Manager, Lettings Manager, Portfolio Manger, Block Manager, Estates Manager or in a similar role.
? At least 5 years of experience in real estate or property management.
? Skilled in using property management software and Microsoft Office Suite.
? Exceptional administrative and organisational skills.
? Strong communication and interpersonal abilities.
Apply now for this exceptional Property Manager opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual righ....Read more...
An exciting opportunity has arisen for a Property Manager / Lettings Manager with 5 years experience to join a well-established real estate management company. This part-time role offers a salary of £15 per hour for 10 hours work week.
As a Property Manager/ Lettings Manager, you will oversee daily property management tasks, including leasing, maintenance coordination, safety compliance, and tenant communications.
You will be responsible for:
* Carry out regular property inspections to uphold safety and maintenance standards.
* Promote and advertise available rooms to attract suitable tenants.
* Conduct thorough tenant vetting, including reference, background, and income checks.
* Manage rent collection and address arrears or tenancy-related disputes as needed.
* Liaise with contractors to organise timely repairs and maintenance works.
* Handle tenant enquiries and concerns in a professional and timely manner.
* Maintain up-to-date records of tenancy agreements, payments, and property-related activity.
What we are looking for:
* Previously worked as a Property Manager, Lettings Manager, Portfolio Manger, Block Manager, Estates Manager or in a similar role.
* At least 5 years of experience in real estate or property management.
* Skilled in using property management software and Microsoft Office Suite.
* Exceptional administrative and organisational skills.
* Strong communication and interpersonal abilities.
Apply now for this exceptional Property Manager opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Branch Manager / Associate Director to join a well-established estate agency. This full-time role offers a basic salary of £30,000 - £40,000 & OTE £100,000 and benefits.
As a Branch Manager / Associate Director, you will be responsible for driving the performance and development of the branch, leading both sales and lettings operations.
You will be responsible for:
? Leading a motivated team and setting ambitious objectives.
? Securing new business, increasing revenue, and growing market share.
? Recruiting, developing, and mentoring staff.
? Overseeing branch finances, ensuring compliance, and upholding excellent customer service standards.
What we are looking for:
? Previously worked as a Branch Manager, Property Manager, Portfolio manager, Block Manager or in a similar role.
? Experience in sales and lettings.
? ARLA or NFoPP qualification, or proven experience in overseeing compliance matters.
? Valid UK driving licence.
What's on offer:
? Competitive salary
? Clear opportunities for long-term progression, with the possibility of equity or partnership
? Genuine autonomy to manage your branch as your own
? Supportive team culture that values ambition and recognises achievement
Apply now for this exceptional Branch Manager opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an ....Read more...
An exciting opportunity has arisen for a Branch Manager / Associate Director to join a well-established estate agency. This full-time role offers a basic salary of £30,000 - £40,000 & OTE £100,000 and benefits.
As a Branch Manager / Associate Director, you will be responsible for driving the performance and development of the branch, leading both sales and lettings operations.
You will be responsible for:
* Leading a motivated team and setting ambitious objectives.
* Securing new business, increasing revenue, and growing market share.
* Recruiting, developing, and mentoring staff.
* Overseeing branch finances, ensuring compliance, and upholding excellent customer service standards.
What we are looking for:
* Previously worked as a Branch Manager, Property Manager, Portfolio manager, Block Manager or in a similar role.
* Experience in sales and lettings.
* ARLA or NFoPP qualification, or proven experience in overseeing compliance matters.
* Valid UK driving licence.
What's on offer:
* Competitive salary
* Clear opportunities for long-term progression, with the possibility of equity or partnership
* Genuine autonomy to manage your branch as your own
* Supportive team culture that values ambition and recognises achievement
Apply now for this exceptional Branch Manager opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Property Manager with experience in property management or a similar field to join a well-established estate agency. This full-time role offers a salary range of £30,000 - £32,000 and benefits.
As a Property Manager, you will manage a personal portfolio of student and residential properties, ensuring their upkeep and providing exceptional service to both Landlords and tenants.
You will be responsible for:
? Handling maintenance issues from tenants and communicating with Landlords.
? Conducting regular property visits to identify maintenance needs and ensure safety compliance.
? Managing tenant inquiries and maintaining up-to-date records.
? Coordinating maintenance requests with contractors and tenants.
? Authorising invoice payments for works completed.
? Project managing tenancy changeovers, including cleaning, gardening, and maintenance.
What we are looking for:
? Previously worked as a Property Manager, Lettings Manager, Estates Manager, Portfolio Manger or in a similar role.
? Experience in property management or a similar field.
? Strong administrative and organisational skills.
? Excellent communication, both verbal and written.
? Valid UK driving licence and own vehicle.
Shifts:
? Monday - Friday: 9:00am - 5:30pm
? Every other Saturday: 9:00am - 3:30pm
Apply now for this exceptional Property Manageropportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GD....Read more...
An exciting opportunity has arisen for a Property Manager with experience in property management or a similar field to join a well-established estate agency. This full-time role offers a salary range of £30,000 - £32,000 and benefits.
As a Property Manager, you will manage a personal portfolio of student and residential properties, ensuring their upkeep and providing exceptional service to both Landlords and tenants.
You will be responsible for:
* Handling maintenance issues from tenants and communicating with Landlords.
* Conducting regular property visits to identify maintenance needs and ensure safety compliance.
* Managing tenant inquiries and maintaining up-to-date records.
* Coordinating maintenance requests with contractors and tenants.
* Authorising invoice payments for works completed.
* Project managing tenancy changeovers, including cleaning, gardening, and maintenance.
What we are looking for:
* Previously worked as a Property Manager, Lettings Manager, Estates Manager, Portfolio Manger or in a similar role.
* Experience in property management or a similar field.
* Strong administrative and organisational skills.
* Excellent communication, both verbal and written.
* Valid UK driving licence and own vehicle.
Shifts:
* Monday - Friday: 9:00am - 5:30pm
* Every other Saturday: 9:00am - 3:30pm
Apply now for this exceptional Property Manageropportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Senior Sales Negotiator to join a well-established estate agency. This full-time role offers excellent benefits and a basic salary of £25,000 - £35,000 & OTE £75,000.
As a Senior Sales Negotiator, you will be managing your own sales territory, securing new instructions and successfully closing deals. They will consider Sales Negotiators ready to progress, as well as those with experience as an Assistant or Sales Manager.
You will be responsible for:
? Conducting market appraisals and converting leads into property listings.
? Progressing sales from instruction through to completion.
? Coaching and supporting junior colleagues (for those in a managerial capacity).
? Building trusted relationships with homeowners, buyers, and investors.
? Acting as the local property expert and primary point of contact.
What we are looking for:
? Previously worked as a Sales Negotiator, Sales Executive, Lettings Negotiator, Property Sales Consultant, Estate Agent or in a similar role.
? Ideally have 2+ years' experience in sales within estate agency.
? Knowledge of the local property market would be beneficial.
? Full UK driving licence and access to your own car would be preferred.
What's on offer:
? Competitive salary
? Supportive, high-performing team culture
? Transparent progression route to management roles and beyond
? Uncapped earnings - the more you achieve, the more you earn
? Opportunity to work for a forward-thinking organisation that champions ambition and professional development
Apply now for this exceptional Senior Sales Negotiator opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more infor....Read more...
An exciting opportunity has arisen for a Senior Sales Negotiator to join a well-established estate agency. This full-time role offers excellent benefits and a basic salary of £25,000 - £35,000 & OTE £75,000.
As a Senior Sales Negotiator, you will be managing your own sales territory, securing new instructions and successfully closing deals. They will consider Sales Negotiators ready to progress, as well as those with experience as an Assistant or Sales Manager.
You will be responsible for:
* Conducting market appraisals and converting leads into property listings.
* Progressing sales from instruction through to completion.
* Coaching and supporting junior colleagues (for those in a managerial capacity).
* Building trusted relationships with homeowners, buyers, and investors.
* Acting as the local property expert and primary point of contact.
What we are looking for:
* Previously worked as a Sales Negotiator, Sales Executive, Lettings Negotiator, Property Sales Consultant, Estate Agent or in a similar role.
* Ideally have 2+ years' experience in sales within estate agency.
* Knowledge of the local property market would be beneficial.
* Full UK driving licence and access to your own car would be preferred.
What's on offer:
* Competitive salary
* Supportive, high-performing team culture
* Transparent progression route to management roles and beyond
* Uncapped earnings - the more you achieve, the more you earn
* Opportunity to work for a forward-thinking organisation that champions ambition and professional development
Apply now for this exceptional Senior Sales Negotiator opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
To provide general office support to a team of Housing Support Workers, Property Inspectors and other Housing staff, ensuring accurate data entry and updating a range of systems. To provide customers with a knowledgeable and professional first point of contact on the telephone, in writing and in person.
To work as part of a team to deliver excellence, solve problems and deliver value for residents.
Key responsibilities:
Be the first point of contact for housing services, receiving enquiries from customers by telephone, by letter and electronically, and provide information and advice on housing services aiming to resolve problems immediately, where possible.
Develop and maintain a good working knowledge of housing services and procedures and ensure that procedures are followed when dealing with customer enquiries and requests.
Deal with difficult situations in a way that tries to resolve issues for the customer, seeking assistance from the Contracts Manager, Housing Support Manager or Senior Property Inspector when necessary.
Ensure ICT skills are up to date and meet developing needs, using Microsoft packages for producing written information and analysing data.
To assist the Housing Assistant when required to ensure all office administrative work,including updating the database and accurately scanning documentation, as directed by the Contracts Manager, or Housing Support Managers.
Assist the Housing Support Workers and Property Inspector in processing and updating information around repairs, safety certificates, lettings, key returns, void properties and liaise with the provider to ensure voids are completed on time, notifying the financial controller where rent stops are required.
To assist the Income Officer in processing requests for tenancy information, refunds, rent statements, direct debits, references, and letters etc.
To assist the Income Officer in resolving benefit queries by liaising with the Housing Benefit Team/customers and providing any rent information to customers as and when required.
Assist with compiling and co-ordinating statistical data for the Contracts Manager, Income Officer and Housing Support Manager.
Responsible for co-ordinating information for the monthly performance dashboard.
Provide active cover and support across the service and assist in the training and induction of new members of staff and work experience students.
Maintain accurate, up to date records and collect data and information in relation to all District Homes tenancies, ensuring achievement of internal and external targets.
To assume any other reasonable functions, duties and responsibilities as requested by the Contracts Manager, Housing Support Manager or Senior Property Inspector which are within the reasonable competence of the postholder.
Personal commitment to ensure diversity is positively valued, resulting in equal access and treatment in employment, service delivery and communications.
Personal commitment to continuous self-development and service improvement.
Work collaboratively with colleagues and cover for colleagues during absences.
Support the Operations Director and managers in ensuring a healthy and safe working environment for clients and staff and undertake other duties as required.
Comply with District Homes’ standards of information governance, data security and protection, and documented systems and procedures.
Training:Training will take place on-site at the employer with a tutor from Rochdale Training.Training Outcome:Progression is in place for candidates who excel in their role.Employer Description:District Homes, was established in 2013. Our main objective as a housing association is to offer landlords a very reliable, efficient and competitive Guaranteed Rental service that they could trust and depend upon and secondly, to offer London local authorities, seeking social housing, better value for money and much better quality accommodation in the private rented sector, for their tenants.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills....Read more...
Purpose
Provide excellent tenancy sustainment support ensuring tenancies in the private rented sector are sustained to provide safe and secure housing for our customers whilst meeting local and corporate objectives. To provide high quality advice, lettings and tenancy sustainment service that maximises the number of homeless households who are able to move successfully into good quality, affordable private rented accommodation for clients from various services such as HOC, CYP and NRTPF. To promote the use of the private rented sector as a viable alternative to social rented housing, in order to encourage independence, prevent homelessness, provide settled housing solutions and reduce the use of temporary accommodation.
Responsibilities
Work effectively within the private sector to increase the supply of good quality accommodation for households in housing need to meet individual and team targets.
Assess prospective customer’s suitability for private rented accommodation by reviewing their housing history, making enquiries into their financial situation, and establishing whether or not they are able to meet the rent and comply with the tenancy conditions.
Undertake accompanied viewings with prospective customers and provide them with expert advice and guidance on all aspects of letting (including housing benefit and the conditions of tenancy) in order to help them make informed decisions.
Ensure all private rented sector accommodation procured is of the size, type and location required by prospective customer, complies with all health and safety & planning regulations and is in compliance with the location priority policy.
To act as the first point of contact for landlords and tenants who are experiencing difficulties in sustaining tenancies, including acting as a negotiator and or mediator between disputing parties to resolve contractual issues to ensure compliance with the legal framework to sustain tenancies.
Ensure customers are settled into their private rented sector accommodation and fully made aware local services such as doctor’s surgeries, schools, police station, CAB office, dentist surgeries etc.
To understand, and keep up to date with local and national policies affected by legislation with regard to welfare reforms and housing.
Ensure all properties are maintained to a high standard investigate persistent disrepair complaints and/or to take property inventories for those properties accessing the incentive and or bond scheme.
Be responsible for ensuring all landlords and tenants comply with their respective contractual agreements.
Work effectively and efficiently with colleagues within the service, across other departments and external agencies to deliver and excellent customer focused service meeting individual, team, service and corporate targets & KPIs.
Ensure that all payments, including deposits and cash incentives are properly recorded, monitored and, where appropriate, recovered from the landlord, accommodation supplier or tenant in accordance with the contractual agreements and the financial regulations.
Deliver a stream lined high quality customer focused service ensuring telephone calls, emails, letters and complaints are fully responded to promptly and to the highest possible standard in compliance with corporate guidelines or as instructed by the service manager.
Knowledge
Excellent current knowledge of private rented sector housing market and contracts, particularly the issues affecting private rented sector customers and landlords.
A good knowledge and understanding of the government’s welfare reform and its implications on the private rented sector.
Knowledge of private sector housing law, health and safety rating system and other health and safety regulations (gas , electrics and energy efficiency) and legislation relating to the letting of private sector tenancies.
Knowledge of the services provided for households who are in housing need.
General knowledge of good property standards and common building problems.
An awareness of the financial implications of decisions and an understanding of the importance of prioritising value for money.
Skills
Ability to work as part of a team and take initiative with own cases.
Ability to promote and develop effective joint working practices across services.
Ability to work with private sector partners and respond to the needs of that market as well as understanding how that fits with the requirement to meet housing need.
Commitment to the promotion of a homeless prevention approach.
Flexible, problem-solving approach to service delivery with a positive attitude to change and ability to identify opportunities and develop innovative housing solutions.
Ability to maintain databases and work effectively with IT systems.
Ability to meet performance targets and deliver positive outcomes.
Required
Must have Basic DBS.
Experience of effectively working with landlords, letting agents and other accommodation suppliers.
Experience of working with people who are homeless, at risk of homelessness, in housing need and/or living in unsatisfactory housing.
Experience of providing an excellent level of customer care and customer service in a comparable customer service environment.
Experience of working effectively with private sector landlords and/or within a homelessness context.
Experience of prioritising competing demands in a pressurised environment, recognize service priorities and manage a caseload within agreed targets.
Experience of successfully developing initiatives and schemes to provide housing opportunities for people in housing need.
....Read more...
