A recently CQC 'Good' rated, Kent-based Local Authority is looking for an Social Worker, within a Hospital team.
This post works within an integrated discharge team to contribute to the delivery of highly effective children and adult services (within Adult Social Care) in an efficient manner. This service covers both the acute and non-acute sites across the authority and out of area hospitals. We have been at the forefront of changes in the hospitals discharge to assess model. This can either be in a health bed, social care step down bed or in the persons’ own home. This role also includes a role in the emergency department of the acute hospital by working with other health colleagues.
Benefits for you:
Salary up to £45,830 per annum plus £3,000 paid in monthly instalments, plus a £1,000 welcome payment paid after 6 months.
Local government Pension Scheme
Progression Opportunities
Local government pension scheme
Please follow the instructions on this website, or contact Tom McKenna on 07587 031100 or email tmckenna@charecruitment.com for further details and please do be sure to leave your contact details....Read more...
Do you have vast experience at Senior level overseeing transformation programmes for local government? I am seeking a strategic leader to join a lccal authority in the South East as their new Chief Strategy Officer (within Children’s Reforms and Transformation). This pivotal role will drive the design and delivery of the Families First Partnership Programme (FFPP) and wider system reform, ensuring services for children, young people and families are integrated, innovative, and future-ready. The successful candidate will lead a multi-agency transformation programme across Children’s Social Care, Education, SEND, and wider council services, aligning with national policy and local priorities—including preparation for potential Local Government Reorganisation (LGR).
What you’ll do:
Lead strategic transformation across People Services, with a focus on children’s wellbeing and safeguarding.
Oversee the implementation of the Children Wellbeing and Schools Bill and the authority's response to Families First statutory guidance.
Coordinate multi-agency delivery plans and ensure alignment with emerging unitary authority models.
Represent Medway at regional and national forums, influencing policy and advocating for system reform.
Promote digital innovation, data-led decision-making, and collaborative working across services.
Please follow the instructions on this website, or contact Tom McKenna on 07587 031100 or email tmckenna@charecruitment.com for further details and please do be sure to leave your contact details
....Read more...
You’ll play a pivotal role in supporting the delivery of one of the city’s most high profile front-line services. This apprenticeship provides an excellent opportunity to gain hands-on experience with in a busy local government environment, developing advanced administrative, organisational and communication skills.
You will work alongside experienced officers and supervisors, supporting the effective management of parking and enforcement operations, alongside customer services. Every week will combine structured learning, practical office-based work and exposure to real-world service delivery.
Key responsibilities will include:
Providing comprehensive administrative support across parking and enforcement services, including accessing and analysing digital parking systems such as RingGo (cashless parking) and Chipside (Parking enforcement management systems), preparing correspondence, and maintaining accurate records in line with policies.
Assisting the coordination of parking permits, penalty charge notices enquiries, and financial reconciliations, ensuring information is recorded and processed efficiently and in compliance with data protection requirements.
Supporting customer and stakeholder communication, including responding to public enquiries, liaising with internal departments and drafting professional responses under supervision.
Contributing to reporting and performance monitoring, analysing operational data, assisting with monthly key performance indicators and identifying opportunities for service improvements.
Developing a sound understanding of local government processes, governance and customer excellence, while working within the council's values and policies.
You’ll receive structured on-the-job training, dedicated mentoring and support. Your experience gained will provide a strong foundation for progression within business administration, customer service and wider local government roles.Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
Additional training for functional skills in English and maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set your work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration qualification.Training Outcome:The role will help you develop key transferable skills.
The experience you gain will stand you in good stead for the future and potentially open up options for further employment, if not with the City Council, then with other local authorities and beyond.
We have several employees still with us at the council who once joined as apprentices. Our opportunities are open to all employees and we would encourage anyone joining us to continue their career here.Employer Description:This is an exciting time to join Worcester City Council!
We may not be a large local authority but we still have ambitious plans, including the development of our historic and beautiful city, increasing tourism and driving economic vibrancy.
Worcester City Council is always on the lookout for talented individuals, who want to make a real difference to our city and can help us to continue building on our success.
We are committed to seeking excellence in everything we do, including smarter ways of working and enhancing employee wellbeing. We have moved away from traditional ways of working for the majority of our roles, towards hybrid working, including home working, hot desking and flexitime.
By encouraging better work-life balance, we gain a healthy, happy, engaged and thriving workforce, who then deliver meaningful outcomes for Worcester.Working Hours :Monday – Friday 8am-4pm.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Computer literate,Time management,Reliable and punctual,Confident....Read more...
Excellent IT knowledge and applied skills in an office environment, including self-service and digital user platforms.
Experience in using MS Office, including Outlook, MS Teams, Excel, Word, PowerPoint, etc, to work effectively.
Experience of working in an environment of tight deadlines meets the demands of the role.
Ability to demonstrate excellent problem-solving, interpersonal and decision-making skills, together with a methodical approach to analysis and good attention to detail.
Be able to communicate effectively with internal/external stakeholders at all levels, to establish effective working relationships and collaboration.
Experience of working within a local government environment.
Understanding of the work with children and their families within local government.
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional skills if required
Training Outcome:
The Business Administrator Level 3 qualification will give the candidate the opportunity to move further through the council within the School Travel Team
Employer Description:Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers.
Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.Working Hours :Monday to Friday, 9.00am - 5.00pm - some potential flexibility required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Trainee Telecom Engineer (Digital Infrastructure) - No experience Needed just the willingness to learn.With an increasing demand in the market then Fibre/Telecommunication Engineering might just be your calling.Our client is seeking Trainee Fibre/Telecommunication Engineers, due to the shortage of skilled people in the UK, you will go through an intense 8 week training programme where you will get accredited and qualified in Telecommunications to BTEC standards.·No experience required as full training will be given to all successful candidates.·This is a government funded course (free of charge)·Monday to Friday 9am till 4pm for 8 weeks at your local training centreOn the course you will be learning things such as:·Installing Telephone and Internet lines on the BT Phone Network (installations at phone exchanges and installations inside customers' premises)·Fault Finding/Testing/Fixing Telephone lines.·Setting up Networks ranging from Internet Routers in Houses to Networks in Business premises'·Installing CAT5 systems leading to other applications (CCTV Door Access Systems & Audio/Visual installations etc)·Fibre splicing·Fibre installations·And many more....What does a telecommunications engineer do?Fibre/Telecommunications Engineers (or Telecoms Engineers) install, test and repair communications systems. This includes fixed-line and mobile telephone networks, copper wire and fibre-optic cabling and digital satellite systems.Work could include:·Installing, connecting and testing cabling·Diagnosing and fixing faults in systems·Working with aerial rigging and related equipment·Installing mobile and static antenna on buildings or masts·Building and testing telecommunications components and equipment.THIS IS A FREE GOVERNMENT FUNDED COURSE AT A LOCAL TRAINING CENTRE (8 WEEKS HANDS ON CLASSROOM BASED COURSE)Please note this is a FREE TRAINING COURSE with an interview.Trainee Telecom Engineer (Digital Infrastructure) - No experience Needed just the willingness to learn.....Read more...
Trainee Telecom Engineer (Digital Infrastructure) - No experience Needed just the willingness to learn.With an increasing demand in the market then Fibre/Telecommunication Engineering might just be your calling.Our client is seeking Trainee Fibre/Telecommunication Engineers, due to the shortage of skilled people in the UK, you will go through an intense 5 week training programme where you will get accredited and qualified in Telecommunications to BTEC standards.·No experience required as full training will be given to all successful candidates.·This is a government funded course (free of charge)·Monday to Friday 9am till 4pm for 5 weeks at your local training centreOn the course you will be learning things such as:·Installing Telephone and Internet lines on the BT Phone Network (installations at phone exchanges and installations inside customers' premises)·Fault Finding/Testing/Fixing Telephone lines.·Setting up Networks ranging from Internet Routers in Houses to Networks in Business premises'·Installing CAT5 systems leading to other applications (CCTV Door Access Systems & Audio/Visual installations etc)·Fibre splicing·Fibre installations·And many more....What does a telecommunications engineer do?Fibre/Telecommunications Engineers (or Telecoms Engineers) install, test and repair communications systems. This includes fixed-line and mobile telephone networks, copper wire and fibre-optic cabling and digital satellite systems.Work could include:·Installing, connecting and testing cabling·Diagnosing and fixing faults in systems·Working with aerial rigging and related equipment·Installing mobile and static antenna on buildings or masts·Building and testing telecommunications components and equipment.THIS IS A FREE GOVERNMENT FUNDED COURSE AT A LOCAL TRAINING CENTRE (5 WEEKS HANDS ON CLASSROOM BASED COURSE)Please note this is a FREE TRAINING COURSE with an interview.Trainee Telecom Engineer (Digital Infrastructure) - No experience Needed just the willingness to learn.....Read more...
A recently CQC 'Good' rated, Kent-based Local Authority is looking for an Senior Social Worker, within their ADULTS LOCALITY SERVICE.
You will:
Contribute to the delivery of a highly effective Adult Social Care service in an efficient manner. Responsible for professional supervision and overseeing a small number of social care staff ensuring good practice within the service which includes training, coaching and mentoring skills.
You will also provide oversight, professional advice and guidance to the team whilst maintaining a complex case load and demonstrating expert and effective practice in complex situations managing higher levels of risk in a way that ensures the safeguarding and welfare of individuals.
Benefits for you:
Salary up to £51,100 per annum
Contributory Pension Scheme
Progression Opportunities
Local government pension scheme
Please follow the instructions on this website, or contact Tom McKenna on 07587 031100 or email tmckenna@charecruitment.com for further details and please do be sure to leave your contact details....Read more...
Applicants must be at least 18 years old, as operating certain machinery in the Crematoria requires specific licenses.
Job duties will include:
Perform grave digging tasks and all relevant training
Assist with horticultural duties, all aspects of grounds maintenance and grass cutting
To help with general gardening duties such as maintenance of flower beds, shrub pruning, herbaceous borders and rose beds etc.
Utilise associative plant / machinery and grass cutting machinery
Assist with external cleaning duties - such as litter picking, sweeping, emptying of litter bins, etc.
To help maintain the cleanliness of the crematorium, cemeteries and other open spaces
To work flexibly and across the following: Sandwell Valley Crematorium, Rowley Regis Crematorium and Cemetery, Canalside Cemetery, Fallings Heath Cemetery, Heath Lane Cemetery, Oldbury Cemetery, Tipton Cemetery, Thimblemill Cemetery, Uplands Cemetery and Wood Green Cemetery
Training:The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. The apprenticeship will also include a proportion of 20% off-the-job training and a robust programme of mandatory apprentice training provided by Sandwell Council to include Fire Awareness, Prevent, Safeguarding, Data Protection & Cyber Security and Equality & Diversity.Training Outcome:This apprenticeship is a fixed term 24 month contract and at the end you will gain a Level 2 Horticulture Operative qualification. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday - Friday. Shifts to vary between 7.00am and 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Non judgemental,Physical fitness,Flexible attitude,Able to prioritise,Able to work outdoors,Follow instructions,Interest in Horticulture,Good attendance record,Show sympathy & empathy....Read more...
The Public Sector Business Development Associate will focus on generating new business opportunities within education and government. This role is ideal for motivated individuals looking to develop a career in IT sales.
The position is centred on outbound prospecting, lead qualification, and client engagement, building the foundations of long-term relationships with schools, colleges, councils, and government organisations.
Key Responsibilities:
1. Lead Generation
Proactively identify and pursue new sales opportunities via cold calling, email outreach, and networking.Research and maintain a database of public sector prospects.Book qualified meetings for Account Managers and the Head of Public Sector.
2. Client Engagement
Make initial contact with schools, MATs, local authorities, and government departments.
Understand client needs and introduce appropriate solutions from Integrated Tech’s portfolio.
Support sales presentations and product demonstrations.
3. Sales Process Support
Assist in managing the early stages of the sales cycle (lead → qualified opportunity).
Work with senior colleagues to progress opportunities through to closure.
Learn to negotiate terms in line with apprenticeship training.
4. Customer Relationship Management
Build strong rapport with decision-makers and procurement teams.
Provide excellent service to ensure satisfaction and repeat engagement.
5. Market Research & Development
Stay up to date with education and government IT initiatives, procurement trends, and competitor activity.
Share insights with the wider public sector team to shape strategy.
6. Reporting & Documentation
Maintain accurate activity records in the CRM.Produce weekly reports on lead generation and pipeline progress.
Training:All training for this apprenticeship is delivered online by Wise Origin, a national training provider established in 2006. Our expert-led, flexible sessions combine interactive learning and digital resources allowing apprentices to upskill while balancing their work commitments.
Wise Origin specialises in Digital, IT & Data Apprenticeships, offering funded programmes that create employment opportunities and support career growth. Our mission is to help businesses and individuals make wise decisions for a better future.
Apprentices will receive dedicated support from a qualified tutor throughout the programme, ensuring consistent guidance and progress toward successful completion.Training Outcome:As part of our team, we value internal progression and invest in our people. Following the apprenticeship, there may be opportunities to move into a permanent full-time role as a Junior Sales Executive.Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday to Friday - 9am to 5pmSkills: Communication skills,Customer care skills,Team working,Initiative....Read more...
Senior Social Workers!!Have you ever wanted to experience island living, whilst still based in the UK, with a temperate climate and more than 200 days of sun per year?I'm currently assisting the Government of Jersey in attracting social workers to come and move to the Island and take up a variety of fantastic permanent senior social work positions.Jersey are offering a £3,000 relocation payment, a £5,000 joining bonus and salaries up to £75,000, on top of only 20% local taxes. You will receive a pension scheme of 16%.Teams I'm recruiting to:AdoptionFosteringSafeguardingComplex needs (disabilities)We have roles in all the following areas, from social worker level up to Team Manager / IRO. If you are interested in the following roles, please make contact today on tmckenna@charecruitment.com or call 07587 031100
....Read more...
Fostering Social Workers!!Have you ever wanted to experience island living, whilst still based in the UK, with a temperate climate and more than 200 days of sun per year whilst earning over £68,000 per annum with only 20% tax?I'm currently assisting the Government of Jersey in attracting social workers to come and move to the Island and take up a variety of fantastic permanent social work positions.Jersey are offering a £3,000 relocation payment, a £5,000 joining bonus and a rewarding salary, on top of only 20% local taxes. You will receive a pension scheme of 16%.WE CURRENTLY HAVE A SENIOR SOCIAL WORKER POST IN FOSTERING AND ADOPTION - WITH A SALARY OF £68,000 PER ANNUM, PLUS THE BENEFITS ABOVE. We have roles in all the following areas, from social worker level up to Team Manager / IRO. If you are interested in the following roles, please make contact today on tmckenna@charecruitment.com or call 07587 031100....Read more...
Are you an accomplished producer who thrives on bringing ideas to life and creating real social impact? This is an opportunity to lead meaningful, high-profile programmes that inspire learning, inclusion and civic engagement across the UK. As Executive Producer, you'll shape innovative projects that empower communities, influence policy, and tell powerful stories that make a difference.About the OrganisationOur client delivers innovative social impact programmes across education, STEM, commemoration, employability, inclusion and civic engagement.Their work is cross-sector, often commissioned by public funders and delivered in partnership with teachers, community groups, prisons, professional football clubs, schools, local authorities and central government. They specialise in storytelling, inclusion, engagement, co-production and strategic communication to make complex topics accessible and engaging.Role OverviewAs Executive Producer, you will lead the end-to-end delivery of programmes - from development through to evaluation. You'll manage budgets, develop programme content, and oversee delivery and impact reporting. You'll also nurture relationships with funders and contribute to business development.This is a hands-on role with strategic influence. You'll work independently while collaborating closely with a small, passionate team. The organisational structure is flat and flexible with opportunities for everyone to contribute and learn from each other.Ideal BackgroundCandidates may come from a range of sectors, including:
Education, STEM, policy and government, charities and NGOs, higher education & research institutions, broadcast production, community or youth programming, events management, social research, social innovation and impactExperience of programme design, delivery and evaluationCommunications, campaigning, or civic engagement.
Key Skills and Experience
Experience of programme design, delivery and evaluation in a variety of contextsStrong project delivery skills and creative flairConfidence engaging with wide range of stakeholders and programme participantsPublic and/community engagement expertiseCollaborative mindset and ability to problem solveEnhanced DBS (or willingness to obtain one)
How to ApplyIf you are interested in this role and would like to learn more our client would love to hear from you. Please attach your CV to the link provided and they will be in direct contact.....Read more...
The apprenticeship will be based with West Midlands Employers (WME) and you’ll be part of a busy, friendly and supportive team, helping to ensure the smooth running of day-to-day financial operations. This role is ideal for someone who is organised, has an eye for detail and accuracy, is eager to learn, and ready to develop practical skills in a professional environment.
You’ll support the team with a variety of finance tasks, including:
Helping to process sales and purchase invoices and purchase orders
Supporting the maintenance of financial records using systems like SAGE 50 for Finance and SAGE Customer Relationship Management (CRM) for processing sales data
Assisting with bank reconciliations and preparing documents for payments
Learning how to operate credit control processes to secure prompt payments
Helping to prepare financial data for management information reports and statutory returns
Supporting the team during quarter-end, year-end, and audit activities
Observing and learning about financial rules, processes and policies
Participate in team meetings
What You’ll Bring:
A keen interest in finance and administration
Willingness to learn and take direction from other team members
An attention to detail and a commitment to accuracy in your work
Good user basic IT skills (we use Microsoft Excel and Word every day for processing our data and information)
A positive attitude and ability to work well in a team
Training:This apprenticeship offers structured training and support to help you build your skills and confidence. You’ll gain valuable experience in financial administration and have the opportunity to work towards a Level 2 Accounts or Finance Assistant apprenticeship standard. At least 20% of your working hours will be spent training or studying for your qualification and WME will help you apply your learning in the workplace.Training Outcome:The post is offered on a fixed-term contract to cover the duration of the apprenticeship training.
You will receive support and guidance to identify and apply for any further apprenticeships or internal jobs that you are suitably experienced and qualified for.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday to Friday between 8am and 5.30pm, exact work times will be agreed on appointment and to ensure service cover during core business hours. WME is based in the Jewellery Quarter in Birmingham with excellent public transport links nearby.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Knowledge of Excel....Read more...
Assist with the wedding operations at Sandwell Valley Visitor Centre and Lightwoods House, supporting the team from initial meetings through to the wedding day.
Support the Events team in delivering events, learning how bookings, administration, and event setup are managed.
Help with administrative tasks to support smooth event delivery.
Take part in planning and preparing events under guidance.
Assist with setting up and clearing away event and wedding spaces, including arranging furniture, decorations, and equipment.
Support the team in welcoming and guiding visitors and guests during events and weddings.
Help monitor supplies and equipment needed for events, reporting any shortages or issues to the team.
Assist in promoting upcoming events and weddings through social media or printed materials under supervision.
Support the team in gathering feedback from guests after events to help improve future activities.
Help maintain accurate records and databases related to bookings and event details.
Shadow experienced team members to learn best practices in customer service and event coordination.
Participate in team meetings and training sessions to develop skills and knowledge related to weddings and events.
Contribute to creating an inclusive and welcoming environment by supporting Equality, Diversity, and Inclusion (EDI) values.
Carry out other duties as needed to support the team and service goals.
Follow Health and Safety policies to help maintain a safe working environment.
Training:At the end you will gain a Level 3 Event Assistant Qualification. The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. The apprenticeship will also include a proportion of 20% Off the Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include Fire Awareness, Prevent, Safeguarding, Data Protection & Cyber Security and Equality & Diversity.Training Outcome:This apprenticeship is a fixed term 18-month contract and at the end you will gain a Level 3 Event Assistant Qualification. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday - Friday between the hours of 8.30am and 4.30pm with weekends and occasional evenings.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Physical fitness,Good timekeeping & Punctuality,Reliability & Flexibility,Problem-solving,Willingness to learn....Read more...
This is a unique and rewarding opportunity to join Sandwell Council’s Registration Services as an Apprentice in Customer Service and Catering at Sandwell Valley Crematorium.
In this combined role, you’ll gain valuable hands-on experience in a respectful, customer-facing environment, supporting bereaved families and guests while assisting with catering operations for wakes, receptions, and events in the Café and Reception Suite.
You’ll learn practical skills in food preparation, hospitality, and customer service — while developing your communication, administration, and teamwork abilities.
Working alongside experienced and supportive colleagues, you will:
Assist with the preparation and serving of food and drinks for wakes, receptions, and events
Provide polite, professional, and compassionate customer service to members of the public, including bereaved families
Help maintain a clean, safe, and welcoming environment in the Café, Reception Suite, and kitchen areas
Learn how to prepare hot and cold beverages, snacks, and light meals to a high standard
Support day-to-day catering and hospitality operations, including stock control and restocking supplies
Assist with basic administration tasks, such as taking messages, processing bookings, updating records, and handling cash or card payments
Support the provision of funeral, memorial, and wake services, ensuring sensitivity and professionalism at all times
Attend training sessions and work towards achieving your Customer Service apprenticeship qualification, including learning about food hygiene, health & safety, and customer care standards
Contribute to the promotion of catering services and community events as required
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor
The apprenticeship will also include a proportion of 20% Off The Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include Fire Awareness, Prevent, Safeguarding, Data Protection & Cyber Security and Equality & Diversity
Training Outcome:
This apprenticeship is a fixed term 15 month contract
However the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector
Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday - Friday between the hours of 8.00am - 3.00pm with occasional evening and weekend workingSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Flexible attitude,Empathy & Sympathy,Adhere to Health & Safety,Wear PPE....Read more...
Purpose
To manage complex corporate (non-statutory) and statutory complaints. You’ll review and draft final-stage responses, assure quality, and drive learning and improvements across services.
Key duties
• Coordinate end-to-end complaint handling and support Ombudsman cases
• Draft/sign off final responses; ensure compliance with policy and timescales
• Analyse performance data and report to managers/DMTs
• Liaise with senior officers on sensitive/high-risk cases
• Provide guidance to services on good practice
About you
• Strong track record handling complaints in local government or similar
• Excellent written/verbal communication and stakeholder management
• Solid grasp of relevant legislation, policies and procedures
• Highly organised; able to manage competing deadlines
• (Desirable) Experience supporting/supervising junior staff
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)....Read more...
Social Workers!!Have you ever wanted to experience island living, whilst still based in the UK, with a temperate climate and more than 200 days of sun per year?I'm currently assisting the Government of Jersey in attracting social workers to come and move to the Island and take up a variety of fantastic permanent social work positions.Jersey are offering a £3,000 relocation payment, a £5,000 joining bonus and salaries up to £75,000, on top of only 20% local taxes. You will receive a pension scheme of 16%.Vacancies are in:Salaries: SW Level - £62,106 per annum (Plus £8,000 per annum relocation/joining bonus, and up to £500 pcm out of hours payments)Teams I'm recruiting to:Looked After ChildrenFamily intervention serviceAdoptionFosteringSafeguardingReferral and AssessmentComplex needs (disabilities)We have roles in all the following areas, from social worker level up to Team Manager / IRO. If you are interested in the following roles, please make contact today on tmckenna@charecruitment.com or call 07587 031100....Read more...
Fostering Social Workers!!Have you ever wanted to experience island living, whilst still based in the UK, with a temperate climate and more than 200 days of sun per year whilst earning over £62,000 per annum with only 20% tax?
WE CURRENTLY HAVE A SOCIAL WORKER POST IN FOSTERING AND ADOPTION - WITH A SALARY OF £62,000 PER ANNUM. Ideally you will have experience in both adoption and fostering social work.
I'm currently assisting the Government of Jersey in attracting social workers to come and move to the Island and take up a variety of fantastic permanent social work positions.Jersey are offering a £3,000 relocation payment, a £5,000 joining bonus and a rewarding salary, on top of only 20% local taxes. You will receive a pension scheme of 16%.WE CURRENTLY HAVE A SOCIAL WORKER POST IN FOSTERING AND ADOPTION - WITH A SALARY OF £62,000 PER ANNUM, PLUS THE BENEFITS ABOVE. We have roles in all the following areas, from social worker level up to Team Manager / IRO. If you are interested in the following roles, please make contact today on tmckenna@charecruitment.com or call 07587 031100....Read more...
Joining a small professional team, the post holder will work alongside the Clerk, Asst. Clerk and Estates Supervisor in the delivery of office based support to the Council; servicing committees; attending to general enquiries from members of the public and supporting the Mayor with their busy appointments dairy. The post holder will report to the Asst. Clerk on a day-to-day basis under the overall responsibility of the Clerk.
Duties involve liaising with councillors, council contacts and members of the public and requires good communication skills (both written and verbal) and the ability to deal with situations in a confidential, impartial and diplomatic manner.
Key responsibilities:
To act as first point of contact to all visitors to the Guildhall
To provide the Clerk, Assistant Clerk and Estates Supervisor with administrative support in all aspects of the Council’s functions
To work with the Mayor of the day in relation to their appointments diary
To open and distribute incoming mail
To maintain the Petty Cash imprest system.
Filing
Website updates
Day to Day Contact
Working closely with the Clerk, Assistant Clerk and Estates Supervisor; and on occasion with the Council’s Honorary Archivists
Liaising and communicating with Council members (councillors) including the Town Mayor
Training:Customer Service Practitioner Apprenticeship Standard Level 2:
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications
The Customer Service Practitioner Apprenticeship Standard at Level 2 combines the knowledge, skills and behaviours required of the standard and includes functional skills in maths and English
Delivery will be in the workplace over the period of the apprenticeship. with an assessor or coach through a combination of assessing, coaching, training and mentoring
The minimum duration on the apprenticeship is 12 months, with an additional 3 months for an externally assessed end point assessment
A total of 15 months plus functional skills if required
Prior learning and experience will also be taken into consideration
Further information on the standard can be viewed here - https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1Training Outcome:
Upon successful completion of the apprenticeship, the post holder will be sufficiently experienced and have gained a wide range of transferable skills, to seek employment in many administrative roles
Experience of local government will be particularly attractive to prospective employers, opening up a range of opportunities including those in other local authorities (Councils) or education authorities (Schools/colleges)
A career as a Town Clerk could be achieved with additional study/qualification
A basic understanding of office procedures, as well as enhanced communication, organisational and diplomacy skills, will provide a great foundation for a more industry-specific career, such as in legal or medical administration
The apprenticeship will provide experience with Event Management and Customer Support which could lead to opportunities in the events industry
Employer Description:Harwich Town Council is a parish council, within the first tier of local government. Working with, but independently of, the district and county councils, Harwich Town Council assists in the delivery/retention of services to some 18000 residents across the 5 wards of Harwich and Dovercourt.
The Council has 16 councillors (inc Town Mayor), 3 permanent staff members and 3 seasonal Leisure Attendants; and has a precept of £208k in 2020/21.
The Council owns the Grade I Listed Guildhall in Harwich, where the offices are located, and also owns properties to the rear of the former Magistrates Court in Main Road, leased to local community groups. The Council also operates 6 allotment sites and manages the seafront Putting Greens and Skateboard Park, in Wick Lane. The Guildhall is home to the town’s archives, which date back many hundreds of years, and are well looked-after by our 2 experienced Honorary Archivists.Working Hours :To be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Working within Sandwell MBC - Registration Services, your duties will include:
Duties will relate to the registration of all births, stillbirths, deaths, marriages, civil partnerships, burials, cremations, exhumations and memorials in Sandwell. Attendance at marriage, civil partnership, civil ceremonies and funerals at various approved premises and council managed facilities within the borough
You will be meeting members of the public, face to face on a daily basis
You will cover a wide range of duties, to include, searching and data input of historical indexes, preparation of certified copies of entries, dealing with enquiries from the public either in person, by telephone, email or in writing and reception duties
To support the meeting, advising and supporting of the bereaved on all aspects and services relating to their loss
To liaise with other staff in the organisation of cremations, interments and the management of memorials
To assist with cashiers duties and in the day-to-day management of the cash receipting system, taking sums of money for certificates, searches and services supplied by the Registration Service by cash, cheque or credit card
Assist with the raising of invoices and orders, receipting cash and issuing receipts
Carrying out word processor duties as required. This will include entering paperwork on to a bespoke administration system to a daily deadline, and the production of legal documentation in connection with the services provided
Assist in meetings with the bereaved and the provision of funeral services and memorials
The duties allocated to this post are such that the employer may from time to time expect the post holder to co-operate in undertaking these duties outside normal working hours, in which case time off in lieu will be given
To ensure that the Council's administrative procedures, systems, standing orders and financial regulations are adhered to
To comply with policies of Sandwell MBC
To carry out any other duties relevant to the post
Training:Customer Service Practitioner Level 2.
The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. The apprenticeship will also include a proportion of 20% Off the Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include Fire Awareness, Prevent, Safeguarding, Data Protection & Cyber Security and Equality & Diversity.Training Outcome:This apprenticeship is a fixed term 15-month contract. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday - Friday 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Neat handwriting,Maintain confidentiality,Data Protection,Flexible attitude....Read more...
Responding to correspondence and enquiries in a timely manner
Working from the office 1 day a week in Follaton House, Totnes
Be a team player as you will switch between tasks
Provide guidance and updates to applicants, developers, agents and councillors
Process documents relating to planning applications
Training:
Business Administrator Level 3
This role requires you to come to the office in Totnes 1 day a week and the rest of the week is remote working
You are required to attend college taught sessions 2 days a month in Plympton, Plymouth
Training Outcome:This is an excellent opportunity to gain valuable administrative experience while contributing to their planning objectives. You will play a key role in ensuring the smooth and efficient operation of their services.Employer Description:South Hams is a local government district on the south coast of Devon, England. Its council offices are based in the town of Totnes. The district also contains the towns of Ivybridge, Dartmouth, Kingsbridge and Salcombe and numerous villages and surrounding rural areas.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
As an Appentice Business Support Administrator, you will be responsible for assisting the effective delivery of a range of routine business support activities as specified within the Minor Works Team.
These may include:
Customer liaison – via the Minor Works email inbox
Finance support (e.g. raising orders and invoicing)
Monitoring scheme expenditure to help with delegated budget schemes
Working with specific IT programmes (eg. Alloy and Profess Time Manager)
Data input and interrogation
Arranging meetings
Compiling minutes and reports
Training:
This apprenticeship will provide you with the Level 3 Business Administrator Apprenticeship
Training will be delivered by Heart of England Training
More information about this apprenticeship can be found here:
https://hoet.co.uk/apprenticeships-business-administration/Training Outcome:
This is a fixed term for 20 months, however this can lead to permanent position depending on course completion and performance
Employer Description:Warwickshire County Council is the local government authority for the county of Warwickshire, providing public services such as Social Care, Education, County Highways, Rural Services, Public Health, Fire and Rescue, plus much more. Since 2012 the Council has delivered a top class apprenticeship scheme, recruiting more than 380 apprentices, most of whom have been retained in further roles at the Council.Working Hours :Monday to Friday, generally 9.00am - 5.00pm but in line with our flexible working policy.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
Liaising with customers over the phone, by email and in person.
Updating our CRM database.
Login maintenance requests reported by tenants.
Making appointments.
Filing and retrieving documents.
Booking appointments.
Provide admin support of the sales and lettings team.
Taking minutes at meetings.
Providing clerical assistance to staff as required, including word/data processing, filing, photocopying, and scanning.
Training:On-the-job training in the workplace and day release at Newham College's apprenticeship centre.Training Outcome:On successful completion of your apprenticeship, you will be offered a permanent role and an increase in salary.Employer Description:We are an independent estate, letting and property management agency, established in 1996 in Archway, North London. We are accredited by the main government recognised trade bodies, including Propertymark and SafeAgent. We offer a professional and personal service to a wide cross section of the local community. We have a team of 9, including 2 working directors. We strive to create a friendly and supportive working environment where everyone can development their skills and contribute to the growth of the business. You will be assigned a dedicated member of the team for on-the-job training and personal mentoring.Working Hours :Monday to Friday – 9am to 6pm with a 1 hour lunch break. Alternate Saturday 9:30am to 2:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As a member of the school's learning support team, your main jobs and duties will consist of:
Support to pupils:
1:1 support to pupils with special educational needs
To facilitate the pupil’s development and skills in the use of resources including IT
To maintain pupils’ interests and motivation
Assisting pupils with dress/changing for activities/ personal hygiene
To support individual/group work across the curriculum to raise levels of achievement
Care and welfare of pupils to include toileting and feeding as required
Escorting pupils around school premises
Support to School:
Contact and links with those with parental responsibility during the working day, as part of the normal consultative and educational process
To maintain school policies and procedures
Preparation of rooms, equipment and displays
Maintain school routine
To promote high standards of behaviour throughout school in accordance with the Behaviour Policy
Support the ethos of school
Maintenance of safe environment
Support to Teachers:
Contact with parents as part of normal consultative and educational process, e.g. parent’s evenings
To deliver pre-planned programmes of work
Planning and organisation of activities for children and support to teachers in the completion of assessment and other pupil records
Undertaking duties on a rota basis during mid-morning, lunchtime and mid-afternoon breaks
To assist the teacher with supervision of pupils on school trips/visits
Keeping materials and equipment in tidy/safe manner
Liaison with teachers and other staff to obtain, exchange and record information on pupils in accordance with school policy
Support the supervision of individuals/groups of pupils
Support with Curriculum
To assist in the teaching of the curriculum
Support to teachers in the assessment and monitoring of pupils, in accordance with school policy
To support individual/ group work across the curriculum to raise levels of achievement and to respond appropriately to pupils
Participation in working groups on curriculum matters
Involvement in planning meetings
Attendance at staff meetings and appropriate training sessions as required
Development and preparation of curriculum materials
It is your responsibility to carry out your duties in line with the School's policy on equality and be sensitive and caring to the needs of the disadvantaged, promoting a positive approach to a harmonious working environment. You should act as an exemplar on these issues and should identify and monitor training for yourself and any employees for whom you are responsible, in line with this policy, the Equality Standard and obligations under the Race Relations (Amendment) Act 2000.
The post holder must always carry out his/her responsibilities with due regard to the school's policy, organisation and arrangements for Health and Safety at Work.Training:As well as working towards a Level 3 Teaching Assistant apprenticeship standard, you will learn job-specific skills from experienced colleagues.
Sandwell apprentices also participate in our bespoke 'Skills Academy' for apprentices. In addition to a workplace mentor you will receive support throughout your apprenticeship by a dedicated mentor from the Council's Apprenticeships team.
Blended on/off the job training and location to be confirmed.Training Outcome:The post is offered on a fixed-term contract to cover the duration of the apprenticeship training. You will receive support and guidance to identify and apply for any further apprenticeships or internal jobs that you are suitably experienced and qualified for.
Our 'Next Steps' workshop will help you to identify the skills that you have gained throughout your apprenticeship in order to update your CV and apply for any opportunities.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :32.5 hours per week - Monday to Friday, exact times/shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Team working,Creative,Non judgemental,Patience,Motivational,Professional,Mature,Flexible,Willing to learn,Outgoing....Read more...
Answering varied and sometimes difficult queries, providing advice and solutions.
Being proactive in identifying and fixing day-to-day issues on all devices and peripherals.
Ensuring day to day incidents are resolved in line with IT processes and SLAs.
Ensuring compliance with appropriate legislation e.g. data security, data protection, and Freedom of Information.
Training Outcome:Completing your apprenticeship does not guarantee a full-time position. However, we are dedicated to helping you find a job. You will have priority access when you apply for vacancies. This applies during the final 3 months of your contract. Employer Description:ABOUT US
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day
plus more!
If you would like to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).Working Hours :We work Monday to Friday and times will be agreed with your manager.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
