Role Overview
We are currently looking for a Supply Chain Manager to join a leading company in the London area.
As the Supply Chain Manager, you will be responsible for leading the operational delivery of pest control products. This includes managing all aspects of procurement, production, inventory, logistics, supplier relationships, and fulfilment to ensure products are delivered on time, within budget, and to specification.
Key Duties and Responsibilities
Your duties as the Supply Chain Manager will be varied however the key duties and responsibilities are as follows:
1. Manage relationships with external manufacturers, co-packers, and component suppliers, ensuring production schedules align with product timelines and quality assurance procedures are monitored.
2. Source and maintain relationships with key suppliers, including contract negotiation, onboarding, and performance management, while ensuring timely procurement of components, packaging materials, and finished goods.
3. Oversee inventory levels across production and storage sites, coordinate warehousing, shipping, and last-mile logistics, and identify improvements to reduce waste and inefficiencies.
4. Work with Commercial and Finance teams to develop demand forecasts, build dashboards and reporting to monitor supply chain performance, and support the transition from small-batch operations to scalable production and fulfilment.
Role Requirements
To be successful in your application to this exciting role as the Supply Chain Manager, we are looking to identify the following on your profile and past history:
1. Relevant degree in a related field.
2. Proven industry experience in supply chain, production, or operations management, ideally in a startup, FMCG, healthtech, or regulated consumer product environment.
3. A working knowledge and practical experience with inventory systems, supplier negotiation, and production scheduling.
Key Words: Supply Chain Manager / Procurement / Inventory Management / Logistics / Supplier Relationships / Production Scheduling / Quality Assurance / FMCG / Healthtech / Operations Management / Manufacturing
Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer. We welcome applications from anyone who meets the role requirements. HRS exclusively supports the Life Science sectors, combining recruitment expertise with scientific knowledge to help you advance your career.....Read more...
We are offering an exciting rotational apprenticeship that will give you the opportunity to gain valuable insights and skills across a range of key supply chain and logistics functions. Throughout the apprenticeship, you will rotate through various departments, gaining exposure to different aspects of supply chain management and logistics operations.
The apprenticeship offers the opportunity to work alongside industry professionals, receiving mentorship and guidance to support your development every step of the way. You will also have the chance to attend training sessions and workshops to further your knowledge, and you will work towards achieving a Level 3: International Freight Forwarding Specialist Qualification.
Working throughout the business on a rotational apprenticeship. Learning all aspects of Freight Forwarding and business support functions. To include:
Processing customer requests.
Booking Jobs.
Processing customs documents.
Invoicing and costing jobs.
Arranging collection / delivery of freight.
What you will gain:
A well-rounded understanding of the end-to-end supply chain and logistics process.
Hands-on, practical experience with leading supply chain technologies and tools.
The opportunity to work on projects that contribute to the company's objectives.
A recognised qualification upon completion of the apprenticeship.
Who we are looking for:
Individuals with a desire to learn and grow in a fast-paced environment.
Excellent communication and teamwork abilities.
A proactive attitude and a willingness to take initiative and contribute.
Why join us:
A great opportunity to join the world’s largest employee-owned logistics firm.
Competitive salary and benefits package.
A supporting learning environment.
A diverse and inclusive work culture where your ideas are valued.Training:On-the-job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship's English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off-the-job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:Progress to a trainee role with further industry on the job training provided. With an opportunity to progress your career towards an operator or support function within the organisation.Employer Description:At The Cardinal Partnership, we're not just a company; we're a partnership in both name and nature. As the world's largest employee-owned logistics organisation, we proudly house two beloved brands, Cardinal Global Logistics and Far Logistics. When you join our team, you become a partner in our collective success. People have always been at the heart of what we do, and we have an unwavering entrepreneurial spirit that has transformed a modest £15,000 investment into an industry-leading enterprise. We tailor these services to meet the precise needs of our 6000+ customers. Join us in providing exceptional service and shaping the next chapter of our partnership journey. In return, you'll enjoy a competitive salary and enhanced benefits. At the Cardinal Partnership, we are committed to providing an exceptional learning experience that helps develop the next generation of supply chain and logistics professionals. As an industry leader, we believe in investing in talent and providing opportunities for growth, development and real-world experience. Join us for a dynamic and hands-on journey in one of the most crucial sectors of modern business.Working Hours :Mon -Fri. 9am – 5:30pm 1 hour lunch (Unpaid)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Job title Supply Chain Operations Coordinator Location Bolton (BL3) Hours of work 37.5 - Monday to Friday 8.30 to 4.30pm (30 min Lunch) Salary £27,000 p.a Our client are a proud independent bathroom manufacturer and distributor. They have a heritage of innovation and a wealth of experience supplying the leading names in bathrooms for over 37 years. Main Purpose of job: To assist the supply chain operations team in achieving business objectives through all aspects of the supply chain. Key Areas of Responsibility:Processing of requisitions to purchase orders for selected suppliers.Chase suppliers for product to optimize availability.Re-allocation of stock to ensure optimum order fulfillment.Rescheduling of products where applicable to ensure stock targets are achieved.Reporting of relevant stock outs, stock levels and supplier issues.Supplier orderbook management.Maintenance of systems information and parameters.Inbound delivery creation & management ensuring accurate delivery dates.Internal & sub contact production order management.Ensure that communications to internal customers is sufficient so that they feel they have all the relevant information.Liaise with Suppliers and Customers. Skills, Knowledge and Personal Attributes:Knowledge of SAP preferable (but not essential)Experience in supply chain / logistics preferable.Excellent oral and written communication skills.MS Excel & Word to Intermediate level.Confident, with strong interpersonal skills.Must have strong communucation skills Benefits Holidays – 22 days rising to 25 after 3 complete years’ service.Pension – 4% contributionDeath in Service – 2 x annual salary. If you feel you have the relevant experience then we’d love to hear from you, apply today!....Read more...
An exciting opportunity has arisen for a Commercial Operations Manager with 5+ years' experience to join a well-established telecommunications company. This is a maternity cover position with the potential to become permanent, offering a salary range of £35,000 - £40,000 and benefits.
As a Commercial Operations Manager, you will take a central role in overseeing daily operations, supporting project execution, and fostering collaboration across teams.Youll be a key contributor within a growing team dedicated to delivering exceptional services to international clients.
This role does not provide sponsorship.
You will be responsible for:
? Coordinating international supplier shipments, ensuring all deliveries are on schedule and correctly documented.
? Supporting procurement activities, including supplier approvals and assisting with contract arrangements.
? Managing supplier communications and contributing to the smooth delivery of internal projects.
? Acting as a key point of contact for customer and supplier queries relating to shipments, invoicing, and general operations.
? Organising the distribution of promotional materials and providing support for marketing events.
? Assisting the finance team with processing purchase requisitions, managing purchase orders, and overseeing invoicing tasks.
What we are looking for:
? Previously worked as an Operations Manager, Operations Lead, Supply Chain Manager or in a similar role.
? Possess 5+ years experience in commercial operations, project support, or supply chain coordination.
? Background in overseeing global logistics and working closely with sales, finance, and logistics teams.
? Excellent project coordination and supplier management skills.
? Right to work in the UK.
Whats on offer:
? Competitive salary
? 25 days holiday
? Pension scheme
? Comprehensive Health & Business Travel Insurance
? Supportive and collaborative team environment with opportunities for growth
App....Read more...
£27,500 + Great Benefits
Are you an organised, detail-driven and ambitious individual with a passion for inventory, logistics, and supplier management? Our client is looking for an Inventory Planning Coordinator to join their dynamic Supply Chain team in an important, newly created role.
As the home of four leading textile brands, each with their own unique identity and philosophy, our client has established themselves as the go-to brand for quality, innovative products in the rebrandable accessories market, with over 3000 SKUs and approximately 500 styles across their range of headwear, bags, and accessories.
As an Inventory Planning Coordinator, you’ll play a pivotal role in ensuring optimal stock availability across two warehouses, managing supplier performance and maintaining accurate system data. You’ll work closely with suppliers, freight forwarders, and internal teams to keep the supply chain moving efficiently and accurately.Key Responsibilities
Monitor and release purchase requisitions to maintain stock levels
Manage and nurture supplier relationships, ensuring timely delivery
Liaise with third-party warehouses to maintain stock accuracy
Coordinate with freight partners to arrange shipments
Maintain ERP systems with up-to-date inventory data
Regularly review and update supply chain planning parameters
What We’re Looking For Essential:
2+ years’ experience in an administrative role (preferably supply chain or inventory-related)
GCSE-level qualifications (or equivalent) in English and Mathematics
Proficient in MS Excel and ERP systems
Analytical mindset with strong numeracy and attention to detail
Strong communication and problem-solving skills
Highly organised, adaptable, and deadline-oriented
Interest in AI and how it can support inventory functions
Desirable
Previous experience in supply chain, purchasing, or logistics
Experience with international suppliers, especially in the Far East or Bangladesh
Knowledge of Incoterms, customs procedures (UK & EU)
Additional languages and CIPS qualification a plus
Why Apply?
Our client is rightly proud of their culture, their brands, and their team. As such the successful candidate will benefit from:
22 days holiday (plus your birthday off), increasing with service
Private healthcare & life assurance (4x salary)
4% employer pension contribution
Free parking and electric vehicle charging
A modern office environment that supports innovation and teamwork
Apply today and bring your expertise to a company where quality, creativity and collaboration are at the heart of everything they do.....Read more...
Buyer / Stock Controller
Manufacturing Industry
£35,000-£40,000
Office Based Role in Wigan WN5 0UH
Permanent Role
Monday-Friday Day Shifts
Are you an organised professional with experience in procurement and inventory management, who thrives in a fast-paced environment?
If so, we want to hear from you..
With over 20 years of expertise in the specialist filtration industry, our client is a global leader in designing and manufacturing innovative filtration systems for a diverse customer base worldwide.
We are seeking a Buyer/Stock Controller to manage inventory effectively and ensure products are consistently available. In this role, you will be responsible for sourcing and purchasing high-quality materials, managing supplier relationships, and working closely with internal teams to streamline procurement and inventory processes.
Other job titles could include: Procurement Specialist, Inventory Manager, Purchasing Coordinator, Supply Chain Coordinator, Materials Planner, Inventory Controller, Procurement Officer, Stock Manager, Supply Chain Analyst, Purchasing Officer, Logistics Coordinator, Procurement Administrator, Inventory Specialist, or Supply Chain Planner.
Key Responsibilities - Buyer / Stock Controller:
- Source and purchase high-quality products and materials.
- Build and maintain strong supplier relationships to ensure timely and accurate deliveries.
- Oversee stock replenishment using MRP and other inventory management systems.
- Perform regular inventory checks to maintain accurate stock levels.
- Analyse sales data and stock performance to enhance inventory and category management.
- Work with warehouse staff to improve logistics and operational efficiency.
- Utilise data visualisation tools to present inventory metrics effectively.
- Ensure compliance with safety protocols, including manual handling when needed.
- Collaborate with team members to enhance the customer experience and support sales initiatives.
Candidate Requirements - Buyer / Stock Controller:
- Proven experience in procurement, stock control, or inventory management within the manufacturing industry
- Experience in operating/ optimising an MRP system
- Experience with sourcing and supplier negotiation
- Strong analytical skills with the ability to interpret sales trends and inventory metrics.
- Proficiency in Microsoft Excel and Microsoft Office applications.
- Familiarity with SQL or database management tools is advantageous.
- Ability to multitask and perform duties effectively with minimal supervision.
- Commutable to the office in Wigan.
- Strong communication and teamwork skills.
- Excellent attention to detail and organisational abilities.
Salary / Package - Buyer / Stock Controller:
- Competitive salary £35,000 - £40,000 per year
- Monday-Friday day shifts 40 hours per week
- 28 days holidays (including bank holidays)
- Development to grow and progress in Senior Roles
- Company Pension Scheme
- On-site parking
If you are passionate about stock management and procurement and want to be part of a thriving company, we encourage you to apply today!
- "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Emma Gilmore 0116 254 5411 between 7:30am - 4.30pm.
- "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know
Precision People is committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system. PPDEL....Read more...
An exciting opportunity has arisen for a Commercial Operations Manager with 5+ years' experience to join a well-established telecommunications company. This is a maternity cover position with the potential to become permanent, offering a salary range of £35,000 - £40,000 and benefits.
As a Commercial Operations Manager, you will take a central role in overseeing daily operations, supporting project execution, and fostering collaboration across teams.Youll be a key contributor within a growing team dedicated to delivering exceptional services to international clients.
This role does not provide sponsorship.
You will be responsible for:
* Coordinating international supplier shipments, ensuring all deliveries are on schedule and correctly documented.
* Supporting procurement activities, including supplier approvals and assisting with contract arrangements.
* Managing supplier communications and contributing to the smooth delivery of internal projects.
* Acting as a key point of contact for customer and supplier queries relating to shipments, invoicing, and general operations.
* Organising the distribution of promotional materials and providing support for marketing events.
* Assisting the finance team with processing purchase requisitions, managing purchase orders, and overseeing invoicing tasks.
What we are looking for:
* Previously worked as an Operations Manager, Operations Lead, Supply Chain Manager or in a similar role.
* Possess 5+ years experience in commercial operations, project support, or supply chain coordination.
* Background in overseeing global logistics and working closely with sales, finance, and logistics teams.
* Excellent project coordination and supplier management skills.
* Right to work in the UK.
Whats on offer:
* Competitive salary
* 25 days holiday
* Pension scheme
* Comprehensive Health & Business Travel Insurance
* Supportive and collaborative team environment with opportunities for growth
Apply now for this exceptional Operations Manager opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Taking deliveries of goods or raw materials
Checking for damage or missing items
Loading and unloading deliveries from trucks and moving stock using lifting equipment (such as fork trucks or pallet trucks) – once relevant tickets have been obtained
Placing goods into the correct storage locations
Packing and wrapping goods ready for dispatch
Picking orders from various locations within the warehouse
Stock management including re-ordering and stock taking
Processing returned goods
What You’ll Need:
Willingness to complete funded machinery operation tickets such as Forklift with counterbalance
What We're Looking For:
Someone with the ability to take instruction and follow guidance
A proactive, enthusiastic individual who uses their initiative
Logical and methodical in problem-solving
Organised and able to prioritise workload
Adaptable, with good interpersonal and communication skills
Physically fit and comfortable with manual tasks
Interest in logistics, warehousing, and the supply chain
Training:
Supply Chain Warehouse Operative Apprenticeship Standard (Level 2)
Work based training at Industrial Estate, Pensilva, Liskeard PL14 5RE
Training Outcome:
Potential to work within a warehousing role
Employer Description:Wildanet is an independent Cornish-based internet service provider, bringing high-speed broadband to homes, businesses and communities throughout Cornwall & Devon.Working Hours :Monday to Friday
9am to 5pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative,Physical fitness....Read more...
We're seeking an innovative Project Construction Manager to oversee prestigious developments in central London. This role will be reporting to the site manager. This position demands exceptional leadership skills and a proven track record in urban construction management. Key Project DetailsHigh-profile metropolitan developmentComplex stakeholder environmentCentral London logistics expertise requiredFocus on sustainable urban constructionProject Planning and Coordination:Monitoring programmes, including timelines, milestones, and resource allocationCoordinate with architects, engineers, and the client team to ensure project requirements are metNavigate London-specific planning requirementsManage complex urban site logistics Commercial Management:Working closely with the project quantity surveyorBeing aware of commercial constraints throughout the project lifecycle, but not letting it compromise quality and safetyUnderstand London market dynamicsManage local supply chain relationshipsTeam Leadership and Management:Lead and motivate the team including supply chainChair meetings as necessary, ensuring concise minutes are recordedProvide clear direction and guidance to team members to ensure project objectives are metFoster a collaborative and positive work environment conducive to productivity and safetyChampion the company ethos on best use of tech products availableCoordinate with London-based stakeholders Quality Control and Compliance:Familiarity with design management principles and tools for coordinating the design process, collaborating with architects and engineers, and ensuring design intent is achievedImplement and enforce quality control measures to ensure work meets regulatory standards and client expectationsConduct regular inspections and audits to identify and address any quality issues promptlyWorking with our HSE Manager to ensure compliance with health and safety regulations and company policies at all timesEnsure a relentless focus on Zero HarmMaintain compliance with London-specific regulations Risk Management:Identify potential risks and develop mitigation strategies to minimize project disruptionsProactively address any issues that may arise during the construction processMaintain comprehensive documentation of project activities and decisionsSpecial focus on urban construction challenges ReportingAid with upstream reports. Leading on certain projects, aiding on others. To be agreed with line managerEnsure that the internal team are aware of site progress, issues/requirementsCoordinate with local authorities and stakeholdersEssential RequirementsProven experience in London construction projectsStrong understanding of urban development challengesExcellence in stakeholder managementTrack record of successful project delivery in metropolitan areas....Read more...
A Freight Forwarder Apprentice plays a crucial role in the logistics and supply chain industry, ensuring the smooth coordination of shipments, documentation, and customer communication. Here’s a breakdown of key responsibilities and required skills for this role:
Key Responsibilities:
Shipment Coordination:
Assist in booking shipments with carriers (air, sea, courier and land)
Track and monitor cargo movement
Communicate with clients regarding shipment status
Customer & Supplier Communication:
Liaise with customers, agents, suppliers, and freight companies
Provide updates on shipments and resolve issues
Handle customer inquiries and complaints professionally
Billing & Invoicing:
Generate invoices and pass purchase invoices
Verify freight charges and coordinate with accounting teams
Data Entry & System Management:
Input shipment details into freight management software (Realm etc .)
Maintain accurate and up-to-date shipment records
Training Outcome:
There is potential for the role to become permanent after the programme is successfully completed
Employer Description:International Freight Solutions offer a broad range of Worldwide Freight Service options for both Export and Import. Working closely with our clients, we source the best solutions to fulfil the logistics requirements.Working Hours :Monday to Friday
09:00- 17:00
1 hour for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Harper May is partnering with a high-growth logistics business that is seeking a commercially driven Finance Director to lead its finance function. As the business expands its operations and scales internationally, this is a rare opportunity to shape the financial strategy of a fast-moving, operationally complex organisation with strong growth potential.Role Overview: The Finance Director will play a key role in steering financial performance, improving reporting and controls, and providing senior leadership with the insights needed to drive strategic decision-making. This is a high-impact role with genuine scope to influence business-wide success and future growth.Key Responsibilities:
Lead the financial strategy, ensuring it aligns with the company’s long-term commercial objectives
Oversee the preparation of monthly management accounts, delivering clear, data-led analysis for leadership
Take ownership of budgeting, forecasting, and long-term planning across the group
Strengthen internal controls and financial governance, supporting operational scalability
Optimise working capital and cash flow to enable agility in a fast-paced logistics environment
Partner with operations, sales, and supply chain teams to improve financial visibility and support margin growth
Identify and implement process improvements, including system upgrades and automation opportunities
Build, lead, and develop a high-performing finance team that supports growth and operational excellence
Key Requirements:
ACA / ACCA / CIMA qualified with a strong post-qualified track record
Prior experience in a senior finance role within logistics, supply chain, or transport sectors
Proven ability to drive financial transformation in a growing or complex operational business
Strong technical knowledge paired with excellent commercial awareness
Effective communicator with the confidence to influence senior stakeholders and drive change
Hands-on and adaptable, with the ability to balance strategic thinking and operational delivery....Read more...
An exciting opportunity has emerged for a Stock Manager to join a market-leading chemical manufacturer! This forward-thinking company is seeking a dedicated Stock Manager to become an integral part of their team on a permanent, full-time basis. Offering a competitive salary alongside an attractive benefits package, this role is perfect for an experienced Stock Manager looking to make a meaningful impact. The successful candidate will play a crucial role in bridging purchasing, production, planning, warehouse, and production lines.
Salary and Benefits:
Annual Salary: Circa £40,000
Private Healthcare
Death in Service Benefit
Competitive Annual Leave Allowance
Work Schedule: Days-based, Monday – Friday, 8 AM – 4 PM
Key Responsibilities of the Stock Manager:
Investigate stock discrepancies and implement corrective measures, ensuring stock accuracy and alignment with production plans through audits and quality checks.
Prepare forecasts for raw materials and finished goods, collaborating closely with teams to meet planning demands and optimise inventory management.
Liaise with suppliers and logistics teams to guarantee seamless deliveries and ensure accurate booking of supplier deliveries on-site.
Work collaboratively with departments including production, planning, logistics, purchasing, and commercial teams.
Maintain compliance with stock management standards for raw materials and packaging.
Develop, track, and review KPIs to enhance stock accuracy, forecasting, performance, and inventory value optimisation.
Champion continuous improvement strategies to boost supply chain efficiency and effectiveness.
Required Qualifications and Skills for the Stock Manager:
Proven experience in a similar Stock Manager role.
Expertise in forecasting and demand planning.
Strong communication skills with the ability to collaborate across multiple teams effectively.
Proficiency in NAV and Warehouse Management Systems (preferred).
How to Apply:
To apply for the Stock Manager position, please submit your CV directly.....Read more...
Working for Maersk Logistics and Services Limited, based at Liverpool site.
Key Responsibilities:
To support in the organisation of events for various business areas including to assist with customer hospitality, support attendance at events & conferences
To support delivery of projects across the business
Communicating with internal clients and third parties
Ensuring we respond to, prioritise and process where appropriate, telephone calls, correspondence, emails and process transactions to support business requirements
Arrange visas for overseas travel & visitors to support the EA to the MD
General administration including maintaining holiday/attendance records, forms and invoices
Assist with advice for expense claims, support with concur for non-members of the ALT
Assist with weekly Broadcast and monthly UKInspired sessions
Maintain hospitality/customer gift database
Use of internal systems
Support the business with additional administrative tasks as and when required
https://maersk.wd3.myworkdayjobs.com/Maersk_Manual/job/GB---Liverpool/Business-Support-Apprentice_R145345 Training:
Business Administrator Level 3 Apprenticeship Standard
Level 1/2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
This apprenticeship will be delivered in the workplace:
You will have a dedicated Skills Coach who will provide guidance and monitor progress throughout
You will have access to an online portfolio to allow you to monitor your progress and log work completed
Training Outcome:
Upon successful completion of your apprenticeship, there may be the opportunity for a permanent role within the business
Employer Description:An integrated logistics company working in 130 countries and founded in 1904. Maersk's business activities include shipping, port operation, supply chain management and warehousing. At Maersk, our strategic vision is to become the Global Integrator, offering truly integrated logistics solutions that connect, protect and simplify our customers’ supply chains.Working Hours :Monday - Friday, between 8.00am - 5.00pm, working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Key Responsibilities:
Responsible for following a standard set of rules to manage customer expectations (proactively and reactively) and process documentation within the assigned scope
Supports the wider Customer Experience team in delivering higher performance on productivity, accuracy, and timeliness, as per agreed SLA
Participates in teamwork and projects across functions
Manages the end-to-end shipment process in compliance with all company procedures.
Ensures services are delivered to the customers as promised and/or that the customers are kept informed of relevant deviations
Owns customer issues and facilitates their timely and effective resolution by engaging relevant stakeholders
Supports area drive for eCommerce-related initiatives, issues, enhancement ideation and overall usage
Key Success Indicators:
Customer Satisfaction Net Promotor Score
Meeting all timeliness & accuracy KPIs
Call & email quality audits
Identification of productivity improvements through more efficient ways of working
Deliver on ad hoc tasks within agreed deadlines
Consistent application of values in the work environment & demonstrates leadership through our four winning behaviours
Training:
Business Administration Level 3 Apprenticeship Standard
Level 1/2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
This apprenticeship will be delivered in the workplace:
You will have a dedicated Skills Coach who will provide guidance and monitor progress throughout
You will have access to an online portfolio to allow you to monitor your progress and log work completed
Training Outcome:Upon successful completion of your apprenticeship there may be the opportunity for a permanent role within the business.Employer Description:An integrated logistics company working in 130 countries and founded in 1904. Maersk's business activities include shipping, port operation, supply chain management and warehousing. At Maersk, our strategic vision is to become the Global Integrator, offering truly integrated logistics solutions that connect, protect and simplify our customers’ supply chains.Working Hours :Monday - Friday, 8.00am to 5.00pm, working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Exciting Opportunity: SAP EWM Consultant – Low Travel Intensity
Remote within Germany
This is a fantastic opportunity to join a highly respected German IT consultancy at the cutting edge of digital logistics and supply chain management, delivering forward-thinking solutions that transform how businesses operate.
Your Key Responsibilities:
Take the lead on dynamic projects, delivering high-quality outcomes for clients.
Design and implement tailored SAP EWM S/4HANA solutions to optimise operational efficiency.
Provide user training and develop strong client relationships, ensuring satisfaction and long-term collaboration.
What We’re Looking For:
Fluency in both German and English to communicate effectively across diverse teams and clients.
5+ years’ experience in SAP EWM consulting.
Strong understanding of core SAP EWM processes.
A proactive, solution-oriented mindset with a genuine enthusiasm for logistics and digital innovation.
What We Offer:
A full-time, permanent role with flexibility to work remotely across Germany.
Flexible working hours and a collaborative, inclusive work culture.
Access to expert communities to support professional development and knowledge exchange.
Long-term career growth tailored to your goals and ambitions.
A lively company culture with social events, fitness initiatives, hardware and bike leasing, and exclusive staff discounts.
If you are interested, please contact me for a confidential discussion using the contact details provided, or click ‘apply’ to send an updated copy of your CV.
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunities employer, and we believe that inclusion starts with the applicant. All qualified applicants will be considered for employment regardless of gender, race, age, sexual orientation, religion, or belief.....Read more...
We are a leading bathroom products wholesaler, providing a wide range oh high-quality bathroom products to retailers and merchants across the country. We take pride in delivering top-notch customer service, and we are currently looking for a driven business administrator apprentice to join our team and support our growing business.
As a business administrator, you will play a crucial role in ensuring the smooth day-to-day operations of our business. You will assist with order processing, inventory management, logistics coordination, and customer communication. This is a fantastic opportunity for someone looking to develop their career in operations, supply chain, or logistics within a dynamic and fast-paced industry.
Your role will include:
Supporting day-to-day office administration
Managing online store fronts, whilst helping increase sales
Creating and analysing reports
Processing orders and inputting data accurately
Handling phone calls and email communications
Liaising with clients and couriers professionally
Helping maintain smooth and efficient office operations
Benefits Include:
On-site parking
Good transport links
Christmas off (taken out of annual leave)
Company private health care and dentistry
Employee discount
Training:
Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry
It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact
This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study
This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Level 3 Business Administration Qualification
Training Outcome:
Possible progression onto a full time role after the Apprenticeship
Employer Description:We are a family run business with strong core values in an ever changing world. Our mission is simple: to supply a variety of leading luxury bathroom products with the latest contemporary designs at affordable prices. Our products demonstrate comfort, reliability, and practicality without compromising on quality whatsoever.Working Hours :Monday - Friday, 08:30 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills....Read more...
Warehouse Stock Assistant
Avonmouth
£25,701
Own transport preferred - multiple roles!
The position
This is a full time permanent position based at our customers distribution centre
Rate of pay: £25,701 per annum
Weekly hours: 37.5 hours plus daily 30-min unpaid break
Shift Patterns: 5 days out of 7 – 8 hour shifts between 08:00-17:00
Working Environment – Ambient
A day in the life of a Warehouse Stock Assistant
As a Warehouse Stock Assistant you will work as part of a dynamic and supportive team in what can be described as a fast-paced and target driven environment to ensure the stock entering or leaving the depot is accurate.
Our activities vary, so often, you may be required to work across multiple different workstreams such as Goods Inbound checks, Picker Accuracy audits and Load Adherence checks most of which require periods of manual handling.
Job activities
Audit the Inbound accuracy of supplier deliveries on the GFR program.
Audit Picker accuracy of stock destined for stores and fully investigate all errors found.
Adhere to agreed audit and error verification procedures at all times.
Maintain integrity at all times.
Ensure the expected productivity levels are achieved, in line with customer expectations.
Review daily targets in line with customer expectations.
Benefits
Flexible working shifts patterns – just ask!
Competitive salary with optional pension scheme
Regular overtime is available
Free onsite parking & subsidised canteen
Full training to help you perform at your best
Recognition Awards and Incentives
Genuine career progression
Refer a friend bonus
Job specifics
Able to actively respond to both verbal instructions and audible warning devices
The ability to communicate well, both written and verbally.
Basic knowledge of Microsoft Excel and Word
About
Our client is an innovative and market-leading organisation providing audit services to some of the UK and Europe’s largest Food, DIY and Apparel retailers. We engage, listen and work with our customers in a way they can trust, often operating as an extension of their own teams to deliver value-added business.
Within our Supply Chain we have developed specialised expertise in supply chain assurance services. This helps retailers track and verify goods received from suppliers by checking pick and compliance accuracy, as well as easily integrating with customer IT systems to provide real-time management information.
As leaders in innovation, we embrace new technologies and concepts. We were the first company to use barcode scanning with bespoke reporting, and we were also the first to implement wireless RF data transmission. In the Supply Chain field we are the only organisation providing the end-to-end GFR service to retailers and suppliers. In our ongoing quest for innovation, we continue to research and develop solutions by working collaboratively with our customers and by identifying opportunities to drive sales and combat loss.
With approximately 3,500 employees, we have the largest pool of multi-skilled retail trained colleagues located throughout the UK and Ireland. We also have a fleet of over 70 minibuses ready to deliver count teams to any site in the UK, enabling us to deliver greater consistency in personnel and performance.
Apply today and work with the market leaders!
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
Warehouse Stock Assistant
Doncaster
£25,389
Own transport preferred - multiple roles!
The position
This is a full time permanent position based at our customers distribution centre
Rate of pay: £25,701 per annum
Weekly hours: 37.5 hours plus daily 30-min unpaid break
Shift Patterns: 5 days out of 7 – 8 hour shifts between 08:00-17:00
Working Environment – Ambient
A day in the life of a Warehouse Stock Assistant
As a Warehouse Stock Assistant you will work as part of a dynamic and supportive team in what can be described as a fast-paced and target driven environment to ensure the stock entering or leaving the depot is accurate.
Our activities vary, so often, you may be required to work across multiple different workstreams such as Goods Inbound checks, Picker Accuracy audits and Load Adherence checks most of which require periods of manual handling.
Job activities
Audit the Inbound accuracy of supplier deliveries on the GFR program.
Audit Picker accuracy of stock destined for stores and fully investigate all errors found.
Adhere to agreed audit and error verification procedures at all times.
Maintain integrity at all times.
Ensure the expected productivity levels are achieved, in line with customer expectations.
Review daily targets in line with customer expectations.
Benefits
Flexible working shifts patterns – just ask!
Competitive salary with optional pension scheme
Regular overtime is available
Free onsite parking & subsidised canteen
Full training to help you perform at your best
Recognition Awards and Incentives
Genuine career progression
Refer a friend bonus
Job specifics
Able to actively respond to both verbal instructions and audible warning devices
The ability to communicate well, both written and verbally.
Basic knowledge of Microsoft Excel and Word
About
Our client is an innovative and market-leading organisation providing audit services to some of the UK and Europe’s largest Food, DIY and Apparel retailers. We engage, listen and work with our customers in a way they can trust, often operating as an extension of their own teams to deliver value-added business.
Within our Supply Chain we have developed specialised expertise in supply chain assurance services. This helps retailers track and verify goods received from suppliers by checking pick and compliance accuracy, as well as easily integrating with customer IT systems to provide real-time management information.
As leaders in innovation, we embrace new technologies and concepts. We were the first company to use barcode scanning with bespoke reporting, and we were also the first to implement wireless RF data transmission. In the Supply Chain field we are the only organisation providing the end-to-end GFR service to retailers and suppliers. In our ongoing quest for innovation, we continue to research and develop solutions by working collaboratively with our customers and by identifying opportunities to drive sales and combat loss.
With approximately 3,500 employees, we have the largest pool of multi-skilled retail trained colleagues located throughout the UK and Ireland. We also have a fleet of over 70 minibuses ready to deliver count teams to any site in the UK, enabling us to deliver greater consistency in personnel and performance.
Apply today and work with the market leaders!
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
Warehouse Stock Assistant
Stafford
£25,486
Own transport preferred - multiple roles!
The position
This is a full time permanent position based at our customers distribution centre
Weekly hours: 37.5 hours plus daily 30-min unpaid break
Shift Patterns: 5 days out of 7 – 8 hour shifts between 08:00-17:00
Working Environment – Ambient
A day in the life of a Warehouse Stock Assistant
As a Warehouse Stock Assistant you will work as part of a dynamic and supportive team in what can be described as a fast-paced and target driven environment to ensure the stock entering or leaving the depot is accurate.
Our activities vary, so often, you may be required to work across multiple different workstreams such as Goods Inbound checks, Picker Accuracy audits and Load Adherence checks most of which require periods of manual handling.
Job activities
Audit the Inbound accuracy of supplier deliveries on the GFR program.
Audit Picker accuracy of stock destined for stores and fully investigate all errors found.
Adhere to agreed audit and error verification procedures at all times.
Maintain integrity at all times.
Ensure the expected productivity levels are achieved, in line with customer expectations.
Review daily targets in line with customer expectations.
Benefits
Flexible working shifts patterns – just ask!
Competitive salary with optional pension scheme
Regular overtime is available
Free onsite parking & subsidised canteen
Full training to help you perform at your best
Recognition Awards and Incentives
Genuine career progression
Refer a friend bonus
Job specifics
Able to actively respond to both verbal instructions and audible warning devices
The ability to communicate well, both written and verbally.
Basic knowledge of Microsoft Excel and Word
About
Our client is an innovative and market-leading organisation providing audit services to some of the UK and Europe’s largest Food, DIY and Apparel retailers. We engage, listen and work with our customers in a way they can trust, often operating as an extension of their own teams to deliver value-added business.
Within our Supply Chain we have developed specialised expertise in supply chain assurance services. This helps retailers track and verify goods received from suppliers by checking pick and compliance accuracy, as well as easily integrating with customer IT systems to provide real-time management information.
As leaders in innovation, we embrace new technologies and concepts. We were the first company to use barcode scanning with bespoke reporting, and we were also the first to implement wireless RF data transmission. In the Supply Chain field we are the only organisation providing the end-to-end GFR service to retailers and suppliers. In our ongoing quest for innovation, we continue to research and develop solutions by working collaboratively with our customers and by identifying opportunities to drive sales and combat loss.
With approximately 3,500 employees, we have the largest pool of multi-skilled retail trained colleagues located throughout the UK and Ireland. We also have a fleet of over 70 minibuses ready to deliver count teams to any site in the UK, enabling us to deliver greater consistency in personnel and performance.
Apply today and work with the market leaders!
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
Warehouse Stock Assistant
Stowmarket
£25,486
Own transport preferred - multiple roles!
The position
This is a full time permanent position based at our customers distribution centre
Weekly hours: 37.5 hours plus daily 30-min unpaid break
Shift Patterns: 5 days out of 7 – 8 hour shifts between 08:00-17:00
Working Environment – Ambient
A day in the life of a Warehouse Stock Assistant
As a Warehouse Stock Assistant you will work as part of a dynamic and supportive team in what can be described as a fast-paced and target driven environment to ensure the stock entering or leaving the depot is accurate.
Our activities vary, so often, you may be required to work across multiple different workstreams such as Goods Inbound checks, Picker Accuracy audits and Load Adherence checks most of which require periods of manual handling.
Job activities
Audit the Inbound accuracy of supplier deliveries on the GFR program.
Audit Picker accuracy of stock destined for stores and fully investigate all errors found.
Adhere to agreed audit and error verification procedures at all times.
Maintain integrity at all times.
Ensure the expected productivity levels are achieved, in line with customer expectations.
Review daily targets in line with customer expectations.
Benefits
Flexible working shifts patterns – just ask!
Competitive salary with optional pension scheme
Regular overtime is available
Free onsite parking & subsidised canteen
Full training to help you perform at your best
Recognition Awards and Incentives
Genuine career progression
Refer a friend bonus
Job specifics
Able to actively respond to both verbal instructions and audible warning devices
The ability to communicate well, both written and verbally.
Basic knowledge of Microsoft Excel and Word
About
Our client is an innovative and market-leading organisation providing audit services to some of the UK and Europe’s largest Food, DIY and Apparel retailers. We engage, listen and work with our customers in a way they can trust, often operating as an extension of their own teams to deliver value-added business.
Within our Supply Chain we have developed specialised expertise in supply chain assurance services. This helps retailers track and verify goods received from suppliers by checking pick and compliance accuracy, as well as easily integrating with customer IT systems to provide real-time management information.
As leaders in innovation, we embrace new technologies and concepts. We were the first company to use barcode scanning with bespoke reporting, and we were also the first to implement wireless RF data transmission. In the Supply Chain field we are the only organisation providing the end-to-end GFR service to retailers and suppliers. In our ongoing quest for innovation, we continue to research and develop solutions by working collaboratively with our customers and by identifying opportunities to drive sales and combat loss.
With approximately 3,500 employees, we have the largest pool of multi-skilled retail trained colleagues located throughout the UK and Ireland. We also have a fleet of over 70 minibuses ready to deliver count teams to any site in the UK, enabling us to deliver greater consistency in personnel and performance.
Apply today and work with the market leaders!
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
Warehouse Stock Assistant
Wakefield
£25,389
Own transport preferred - multiple roles!
The position
This is a full time permanent position based at our customers distribution centre
Rate of pay: £25,389 per annum
Weekly hours: 37.5 hours plus daily 30-min unpaid break
Shift Patterns: 5 days out of 7 – 8 hour shifts between 08:00-17:00
Working Environment – Ambient
A day in the life of a Warehouse Stock Assistant
As a Warehouse Stock Assistant you will work as part of a dynamic and supportive team in what can be described as a fast-paced and target driven environment to ensure the stock entering or leaving the depot is accurate.
Our activities vary, so often, you may be required to work across multiple different workstreams such as Goods Inbound checks, Picker Accuracy audits and Load Adherence checks most of which require periods of manual handling.
Job activities
Audit the Inbound accuracy of supplier deliveries on the GFR program.
Audit Picker accuracy of stock destined for stores and fully investigate all errors found.
Adhere to agreed audit and error verification procedures at all times.
Maintain integrity at all times.
Ensure the expected productivity levels are achieved, in line with customer expectations.
Review daily targets in line with customer expectations.
Benefits
Flexible working shifts patterns – just ask!
Competitive salary with optional pension scheme
Regular overtime is available
Free onsite parking & subsidised canteen
Full training to help you perform at your best
Recognition Awards and Incentives
Genuine career progression
Refer a friend bonus
Job specifics
Able to actively respond to both verbal instructions and audible warning devices
The ability to communicate well, both written and verbally.
Basic knowledge of Microsoft Excel and Word
About
Our client is an innovative and market-leading organisation providing audit services to some of the UK and Europe’s largest Food, DIY and Apparel retailers. We engage, listen and work with our customers in a way they can trust, often operating as an extension of their own teams to deliver value-added business.
Within our Supply Chain we have developed specialised expertise in supply chain assurance services. This helps retailers track and verify goods received from suppliers by checking pick and compliance accuracy, as well as easily integrating with customer IT systems to provide real-time management information.
As leaders in innovation, we embrace new technologies and concepts. We were the first company to use barcode scanning with bespoke reporting, and we were also the first to implement wireless RF data transmission. In the Supply Chain field we are the only organisation providing the end-to-end GFR service to retailers and suppliers. In our ongoing quest for innovation, we continue to research and develop solutions by working collaboratively with our customers and by identifying opportunities to drive sales and combat loss.
With approximately 3,500 employees, we have the largest pool of multi-skilled retail trained colleagues located throughout the UK and Ireland. We also have a fleet of over 70 minibuses ready to deliver count teams to any site in the UK, enabling us to deliver greater consistency in personnel and performance.
Apply today and work with the market leaders!
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
Learn invaluable administrative, sales and marketing, as well as stock management skills
Learn system processes to assist with the creation of sales orders, purchase orders and stock reports
Learn skills relating to the accounting functions
Support the development and distribution of marketing materials
Contact customers via telephone and email to support sales, operations and accounts functions
Utilise company CRM (Client Relationship Management) system to update customer data and support business development
Work to standard operating procedures in line with the company policies
Check off deliveries received to delivery notes, reporting any discrepancies
Maintain quality customer service standards by following Organisation and Quality Standards
Maintain high standards of general housekeeping and help with office management activities
Maintain a high level of Health and Safety awareness, complying with requirements
Make a positive contribution to the growth of this forward-thinking sub-contract manufacturing business, understanding its values and vision and supporting the continuous
Training:
Business Administrator Level 3 Apprenticeship Standard
Maths and English Functional skills up to level 2 if required
Training Outcome:Progression and further development upon successful completion of the apprenticeship within Operations and Sales & Marketing or within the wider business. Can progress to Team Leader Level 3.Employer Description:An experienced subcontract manufacturer in China and UK, C.E.L Group is a trusted UK-based supply chain partner, manufacturing competitive advantage for UK OEMs since 2003.
We help UK OEMs, as well as their international subsidiaries, compete and grow with the supply of quality-assured sub-contract manufacturing and assembly services in China and the UK. We also provide flexible stockholding at our Midlands HQ which includes a 40,000 sq. ft warehouse. Our engineering expertise, logistics knowledge and years of manufacturing experience in China and the UK deliver outstanding results for UK businesses.
Trusted by leading brands and suppliers to the NHS.Working Hours :Monday to Thursday: 8am to 5pm.
30-minutes lunch.
Friday: 8am to 1pm.
30-minutes lunch.Skills: Communication skills,Attention to detail,Problem solving skills,Administrative skills,Logical,Team working,Creative,Physical fitness....Read more...
An apprenticeship lasting 18-months within Metro’s operational departments dealing with global freight logistics (in the right circumstances there may be the opportunity to work in more than one area of the business).
The chance to learn about what it takes to be a logistics professional and move freight around the world.
To work in our Birmingham Office and:
Using internal systems to create documentation that will enable the freight to be moved to customer specifications, on time with all the necessary customs and legal documentation, including:
Creating and updating freight bookings
Raise customs documentation to ensure the freight can move from country to country
Collate all documents and distribute them to customers and carriers, as required
Preparing and processing of invoices
Deal with customer requests and queries by telephone and email quickly and efficiently by passing them on to the appropriate colleagues in the department
Contacting customers directly to advise them of planned shipment details
Communicate with departmental colleagues and other Metro staff, ensuring that the messages are clear precise and effective
Accurate & timely reporting to the department manager
Take ownership of your training and development so you can continuously improve and develop the skills required by junior freight forwarders
Training:On-the-job training delivered by the employer.
Apprentices without Level 2 English and Maths will need to achieve this level prior to taking the end-point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6-hours of off-the-job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:Upon the successful completion of the apprenticeship, achievement of the qualification and by showing the right attitude the apprentice will be given the opportunity to apply for a position within Metro.Employer Description:Founded over 40 years ago, Metro is the UK’s leading privately owned logistics provider to leading British and international brands, importing and exporting the raw materials and finished products that feed, clothe, transport and protect consumers around the world.
F O R W A R D I N G
S U P P L Y C H A I N
O U T S O U R C I N G
T E C H N O L O G Y
Powered by industry-leading Metro technology we deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals.Working Hours :Monday to Friday, 8.30am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Positive attitude,Remain calm under pressure,Interest in logistics....Read more...
JOB DESCRIPTION
Title: Customer Experience Specialist
Who We Are:
Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline is part of RPM International Inc., a multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
Position Summary:
Bridge between our customers and the sales team, ensuring seamless order processing, proactive communication, and superior service. Engage directly with customers to provide guidance on product selection, manage orders, coordinate logistics, and resolve inquiries efficiently. Monitor inventory levels and work with key individuals to forecast and maintain the supply and demand.
Essential Functions:
• Serve as the first point of contact for customers via phone and digital channels, ensuring a positive and professional experience. • Provide product recommendations, order guidance, and proactive support to enhance the customers' journey. • Follow up with customers on order status, shipping timelines, and any changes to ensure transparency. • Address customer concerns with empathy and urgency, collaborating with internal teams to provide timely resolutions. • Monitor inventory levels and recommend stock adjustments based on customer demand. • Support Inventory Planning and Supply Chain Ops initiatives to align supply with customer demand. • Accurately enter and track orders, ensuring correct pricing, discounts, commission splits, and shipping details. • Utilize selling skills to offer product upgrades, suggest alternatives, and introduce new solutions that meet customer needs. • Work within customer portals to process orders in alignment with specific requirements. • Assist sales representatives with account management, sales initiatives, and customer outreach efforts. • Partner with the supply chain, transportation, and production teams to coordinate order fulfillment and ensure on-time delivery. • Liaise with freight carriers and warehouse teams to arrange cost-efficient and timely shipments. • Actively participate in sales and customer service initiatives aimed at enhancing the customer experience. • Identify opportunities for process improvements to drive efficiency and better serve customers. • Contribute to a customer-centric culture by sharing insights and best practices with the team. • Perform additional duties as assigned. • Commit to the Company's safety and quality programs.
Requirements:
High School Degree or equivalent 2-year Business degree, or minimum 1 year of Customer Service or Sales Support experience. Minimum of 2 years' experience handling product inventory. Experience with Excel, data analysis, and inventory management, preferred
Physical Requirements:
This position requires minimal physical activity but does require computer usage for an extended period up to 8 hours in a day. No unusual environmental, lifting, or exertion requirements are associated with this position.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best"Apply for this ad Online!....Read more...
Job title Operations Manager Location Waltham Abbey Hours of work Contracted 42.5 hours week – Monday to Friday Salary Circa £50,000 to £55,000 depending on skills and experience Our client are a proud independent bathroom manufacturer and distributor. They have a heritage of innovation and a wealth of experience supplying the leading names in bathrooms for over 37 years. Main purpose of the role: To manage and oversee the customer service, warehouse and logistic functions at our clients Waltham Abbey site to achieve the safe, efficient, timely and profitable delivery of orders to customers. To maintain and develop the business structures with profitable implementation of the Company’s Objectives in relation to internal logistics and operational standards. Knowledge, Skills & Experience RequiredProven experience of warehousing, logistics and distribution managementExperience within a similar industry is highly desirable but not essentialFinancial and Commercial awarenessSound knowledge of Health & Safety legislation and practiceBasic working knowledge of environmental legislationKnowledge and experience of work processesGood interpersonal and people management skillsGood motivator and people developerHighly organised; must be able to prioritise to manage workloadsA thorough knowledge of the Supply Chain is required, with particular emphasis on experience of: Warehousing, Transport, Health and Safety and Logistics ITCommunication and negotiation skills are essentialProficient in providing business solutions and communicating these for executionUnderstanding of operational issues related to business performance and productivityProven ability to follow company policy and procedures for all operational matters (i.e. Health and Safety, Business Controls, Human Resources etc)Control HS&E trainingOversee or perform investigations as required for accidents/incidents.Report recommending approach to prevent any recurrence.Key Result AreasTo deliver targeted improvements to group internal logisticsWork closely with Warehouse Managers to ensure efficient logistics operationsContinual analysis and review of the operational processes across the site to establish their effectivenessActively seek cost-effective solutions to improve the strategic and tactical running of the businessTo meet business objectives of responsiveness and agility to maximise customer satisfaction by developing best practice operational cost-efficient processesTo develop and maintain best operating practice for the business, where appropriate ensuring the consistency of working methods and procedures across all sites, including stock management processesTo maximise efficiency and productivity through the effective deployment of resources and staff; recommend appropriate investment in plant and machineryTo monitor achievement of service levels, operating efficiencies, stock management, and supporting administration. To take remedial action where required in consultation with the Managing DirectorSupport the implementation of Stock Management methods and procedures to increase stock availability at site while reducing overall stock holdingsTo establish and maintain strong, productive working relationships with the sales and Customer Service team to achieve a realistic standard of service which both meets and exceeds customer expectationTo take responsibility for recruiting, appraising, training and developing supervisors and staffTo manage the cost budgets in areas of responsibilityTo ensure the security, repair and maintenance of the sites, including offices, land, plant and machineryTo maintain a high profile for Health and Safety and to ensure the enforcement of safe working practices at all times; to ensure the adherence of supervisors and staff to the statutory and Company requirements in respect of all H&S issuesTo liaise with external transport hauliers to ensure the most effective costs and efficienciesUndertake quarterly review meetings with transport suppliers to ensure cost effectiveness and optimum service levelsQualificationA proven history of success in operations managementProfessional qualification - Six Sigma, CPC or related subjects desirable but not essentialBenefits:Holidays – 23 days rising to 25 after 5 complete years’ service.Employer Pension scheme – 3% contributionIf you feel you have the relevant experience then we’d love to hear from you, apply today!....Read more...
