Dynamics Developer – Remote / USA
(Tech stack: Microsoft Dynamics Developer, Dynamics 365, Dynamics CRM, Dynamics GP, Power Platform, Power Automate, Power Apps, Power BI, Azure, C#, .NET, SQL Server, REST APIs, Integration Developer, Dynamics Engineer)
Our client is a leading healthcare organization recognized for delivering high-quality care and innovative digital health solutions. They are undertaking a major modernization initiative to enhance and expand their Microsoft Dynamics 365 ecosystem, integrating key business processes across patient management, finance, and operations.
They are now seeking a Dynamics Developer to play a key role in designing, building, and supporting custom Dynamics 365 applications and integrations across the enterprise. You’ll collaborate with internal stakeholders to translate business needs into robust technical solutions that drive efficiency and improve outcomes across the organization.
Key Responsibilities:
Design, develop, and customize solutions within Microsoft Dynamics 365 (CRM and GP).
Build and maintain Power Platform components, including Power Apps, Power Automate, and Power BI reports.
Develop custom plugins, workflows, and integrations using C# and .NET.
Integrate Dynamics with internal and external systems via REST APIs and Azure-based services.
Maintain and optimize SQL Server databases supporting Dynamics environments.
Collaborate with business analysts, testers, and stakeholders to define requirements and deliver high-quality solutions.
Support ongoing system maintenance, troubleshooting, and enhancement of the Dynamics ecosystem.
Key Skills & Experience:
Proven experience developing within Microsoft Dynamics 365 (CRM or GP).
Strong knowledge of the Power Platform (Power Apps, Power Automate, Power BI).
Proficiency in C#, .NET, and SQL Server for backend customization and integration.
Experience developing plugins, workflows, and custom connectors.
Understanding of Azure services such as Azure Functions and Logic Apps.
Excellent problem-solving and communication skills, with the ability to liaise across technical and business teams.
Familiarity with Agile methodologies and full software development lifecycle best practices.
You will receive world-class training and exposure to the latest Microsoft technologies, including Dynamics 365 Online, Power Platform, and Azure-based integration patterns. This is an exceptional opportunity to work on enterprise-grade systems in a collaborative, innovation-driven environment.
Location: Remote / USA Salary: $100,000 - $130,000 + Bonus + Benefits
Applicants must be based in the USA and have the right to work in the USA. This is a remote-first position.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
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Dynamics 365 CE Developer – Burton Upon Trent / HybridHybrid workingSalary up to £65,000 Dynamics 365 CE Developer required for a leading client in Burton Upon Trent to design, develop, and implement solutions within the Dynamics 365 Customer Engagement (CE) platform. The role includes customising entities, plugins, workflows, and integrations to enhance CRM operations and meet business needs. Responsibilities also involve collaborating with cross-functional teams and ensuring alignment with industry best practices. Strong Microsoft technology skills, CRM development experience, and the ability to analyse complex requirements are essential. The developer is expected to stay current with Dynamics 365 CE advancements to maintain system performance and data integrity.Key skills and responsibilities,
Design, develop, and customize Dynamics 365 Customer Engagement (CE) solutions, including plugins, workflows, and integrations to meet business requirements.
Collaborate with analysts to gather and document detailed technical specifications.
Develop and deploy Power Platform solutions, encompassing Power Apps, Power Automate, and Power BI.
Optimize system performance and ensure seamless integration with external systems and services.
Troubleshoot and resolve technical issues promptly to minimize downtime and maintain optimal system efficiency.
Partner with cross-functional teams to ensure timely and successful project delivery.
Maintain current knowledge of Dynamics 365 CE and related technologies.
Conduct thorough solution testing and support user acceptance testing in collaboration with the business stakeholders.
Provide in-depth expertise on D365 CE modules to deliver comprehensive technology solutions.
Facilitate workshops and training sessions for stakeholders to enhance understanding of D365 CE functionalities.
Demonstrate a strong command of Microsoft technologies such as C#, .NET, SQL Server, and Azure for the effective development, integration, and customization of Dynamics 365 CE solutions.
Possess experience in developing custom plugins using C# within the Dynamics 365 CE environment.
Exhibit excellent communication skills, both verbal and written, to effectively engage with stakeholders, analysts, and consultants, ensuring clear articulation of technical concepts and requirements. Collaboration skills are essential for seamless teamwork across various functions.
Maintain a solid foundation in CRM concepts, especially regarding Dynamics 365 CE customization, configuration, and SDK. Proficiency with client-side scripting languages like JavaScript and familiarity with web frameworks such as React or Angular is advantageous.
Stay abreast of new, deprecated, and upcoming features in Dynamics 365 as detailed in the product roadmap.
Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy
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We have a new opportunity for a CRM Manager to be joining a progressive company in Banbury on a full time, permanent basis. You will lead and own the CRM strategy for the UK and Ireland and managing all areas of the CRM (MS Dynamics 365) and its interface with all the key departments in the business. You will be responsible for leading the CRM team (three people) on all day-to-day operational aspects of the system, ensuring efficiency in training, supporting management, technical roll outs and updates, automation, reporting and analytics, and master data (SAP) integration. You will also be leading and project managing an annual plan for system and process improvements.
As CRM Manager you will be responsible for:
Managing and coaching the CRM team and resources in order to deliver strategic business priorities and growth efficiently
Setting out, communicating and executing an annual CRM strategy and plan to meet UK and Ireland business, Head Office and Departmental objectives
Establishing strong relationships with key Internal and Head Office stakeholders
Providing regular reporting and analysis on both operational and commercial CRM usage setting clear benchmarks and recommendations for improvement
Being the voice and champion of CRM and its role in the business
Improving the efficiency of marketing, sales, service, hire and customer service operations by streamlining workflows and optimising customer interactions
Enhancing marketing, sales and customer support processes through automation, data-driven insights, and performance tracking
Proactively following CRM market and system developments and opportunities, especially Microsoft Dynamics 365 and associated applications
Effectively project managing system updates and roll outs managing department and key stakeholders in line with business critical priorities
Providing frameworks for sales operations, including pipeline management, forecasting, and performance analysis
Proactively work with Marketing to integrate CRM into B2B marketing strategies and target group customer engagement mapping
Owning and managing any system costs and budgets associated with the CRM team and platform
Overseeing system integrations, software implementations, and infrastructure upgrades
Managing lead generation and external data / system partners effectively, ensuring strong cross functional collaboration with sales and telesales teams
Collaborating with IT, customer support, master data and sales teams to implement and optimise commercial applications
Data analysis across B2B and B2C databases, extracting valuable insights and informing clear actionable recommendations
Ensuring compliance with data security, privacy regulations, and industry best practices
Monitoring system performance, troubleshoot technical issues, and implement solutions to enhance uptime and efficiency
Managing and working alongside the CRM specialists to support a number of administrative tasks
As CRM Manager you must be/have:
CRM experience, preferably MS Dynamics 365 or Salesforce or Oracle
SAP preferred, not essential
A good understanding of data analytics
Strong management and leadership skills
Excellent commercial acumen
Operational and strategic approach
What’s in it for you?
The salary is up to £55,000 DOE. The hours are a 37.5 hours a week, 8:30 – 17:00 pm Monday to Friday with one hour for lunch, hybrid working. You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
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CRM Executive Crewe – Hybrid Up to £35,000Are you a detail-driven, analytical CRM professional who loves transforming data into commercial impact?We’re supporting a growing organisation in their search for a CRM & Data Executive to elevate their Salesforce environment and strengthen the effectiveness of their Marketing and Sales functions. This role is perfect for someone who enjoys creating structure, improving processes, and using data to drive smarter decision-making.As CRM & Data Executive, you’ll be responsible for ensuring the business maximises the value of its CRM. From improving data quality and supporting campaign delivery to generating performance insights, you’ll play a key role in enabling better customer engagement and more effective commercial activity. This position suits someone who is methodical, confident with numbers, and passionate about building a CRM environment that genuinely supports business growth.If you have experience working with Salesforce, Hubspot, Microsoft Dynamics or a similar CRM, managing data, executing email campaigns or supporting lead management processes, this opportunity is an excellent next step.Key Responsibilities:
Maintain a clean, accurate and well-structured CRM environment.
Improve data governance, minimising duplication and incomplete records.
Drive best practice across teams to ensure correct use of systems and processes.
Monitor data accuracy and follow up with internal stakeholders to maintain high standards.
Build, schedule and monitor targeted email campaigns to support lead nurturing and customer engagement.
Support the development of automated workflows that enhance conversion and reduce drop-off.
Ensure all communication activity is compliant with GDPR and data protection requirements.
Produce dashboards and reports to monitor campaign results, customer behaviour and pipeline activity.
Analyse CRM data to uncover trends and provide actionable recommendations.
Deliver commentary and insights to help inform commercial and marketing decisions.
Partner with Sales and Marketing to ensure CRM activity supports shared goals.
Communicate system updates, process changes and required actions to internal teams.
Provide guidance and training to users to encourage strong CRM adoption.
About You:
Experienced in a CRM or data-focused role.
Naturally analytical, with excellent attention to detail.
Confident interpreting numbers and presenting insights.
Process-driven, organised and proactive.
Effective communicator who can influence stakeholders across teams.
Curious, commercially aware and committed to continuous improvement.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
We currently have an urgent vacancy for a Service Desk Support Analyst on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 4 years. Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
* Experience of working in 1st / 2nd line Service Desk support role
* Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
* Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
* Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls
* Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
* Desktop and browser security components: including site security certificates, firewalls and anti-virus
* Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
* Experience with IT Service Management tools i.e. ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
* Ability to multitask across multiple incidents, be organised and have a keen eye for detail
* Naturally, as the role involves supporting users nationally you will have excellent communications skills, both verbally and written.
The service desk operates between the hours 9.00 to 17.00 Monday to Friday but may require occasional rare travel to support local offices and stakeholders throughout the country. This is a high-volume environment, and you will be dealing with circa 35-40 tickets a day. The right candidate must have the ability to take ownership of issues and see them through to resolution while providing excellent service.
In return our client offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3 / v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for Business, VOIP, Networking, Azure, IT technician, IT support engineer, IT engineer, 1st line support engineer, 2nd line support engineer, 1st line engineer, 2nd line engineer, Helpdesk Engineer,
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We currently have an urgent vacancy for a Service Desk Support Analyst / IT Support Engineer on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 4 years. Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
* Experience of working in 1st / 2nd line Service Desk support role
* Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
* Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
* Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls
* Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
* Desktop and browser security components: including site security certificates, firewalls and anti-virus
* Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
* Experience with IT Service Management tools i.e. ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
* Ability to multitask across multiple incidents, be organised and have a keen eye for detail
* Naturally, as the role involves supporting users nationally you will have excellent communications skills, both verbally and written.
The service desk operates between the hours 9.00 to 17.00 Monday to Friday but may require occasional rare travel to support local offices and stakeholders throughout the country. This is a high-volume environment, and you will be dealing with circa 35-40 tickets a day. The right candidate must have the ability to take ownership of issues and see them through to resolution while providing excellent service.
In return our client offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3 / v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for Business, VOIP, Networking, Azure, IT technician, IT support engineer, IT engineer, 1st line support engineer, 2nd line support engineer, 1st line engineer, 2nd line engineer, Helpdesk Engineer,
....Read more...
We currently have an urgent vacancy for a Service Desk Support Analyst / IT Engineer on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 4 years. Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
* Experience of working in 1st / 2nd line Service Desk support role
* Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
* Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
* Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls
* Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
* Desktop and browser security components: including site security certificates, firewalls and anti-virus
* Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
* Experience with IT Service Management tools i.e. ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
* Ability to multitask across multiple incidents, be organised and have a keen eye for detail
* Naturally, as the role involves supporting users nationally you will have excellent communications skills, both verbally and written.
The service desk operates between the hours 9.00 to 17.00 Monday to Friday but may require occasional rare travel to support local offices and stakeholders throughout the country. This is a high-volume environment, and you will be dealing with circa 35-40 tickets a day. The right candidate must have the ability to take ownership of issues and see them through to resolution while providing excellent service.
In return our client offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3 / v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for Business, VOIP, Networking, Azure, IT technician, IT support engineer, IT engineer, 1st line support engineer, 2nd line support engineer, 1st line engineer, 2nd line engineer, Helpdesk Engineer,
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