Supporting and installing Windows PCs Windows Servers, printers, routers, and Microsoft 365
Assisting with broadband, routers, switches Wi-Fi access points and data cabling
Getting involved in telephony — supporting and administering mobile fleets, landline, and hosted systems
Learning about and supporting communications equipment provided to clients
Travel to client sites (primarily in Essex and London) — access to personal transport is a big plus
Working collaboratively as part of a close-knit team
Training Outcome:
We are looking for someone to become a permanent, valued member of the Horizone team
Employer Description:Horizone Ltd are a well established communication and IT support delaing with business customers of all sizes. We pride ourselves on our customer service.Working Hours :Monday to Friday
9am to 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The apprentice may start at any time prior to the starting date. The apprentice will learn and undertake the following:
Operating, programming and servicing all types of radio communications and repeater systems
Configuring and servicing CCTV cameras, wireless links and other hardware
Assisting with the testing, repairing and maintenance of electronic systems
Installing and uninstalling equipment in vehicles, heavy mobile plant, machinery and office environments
Adhering to safe working practices, health and safety
Liaising with other members of your team effectively
Working with electrical wiring, cutting tools, multimeters and soldering electronic components
Using power tools, lifting, carrying, climbing ladders, working at heights, Mobile Elevated Working Platforms
File management, completing forms, documenting procedures
Using a range of computer software
Training:
Functional Skills in English and Maths if required
You will complete an online portfolio during work hours
As a result you will achieve a Radio Network Technician Level 3 qualification
All on/off the job training to be completed within the workplace
Training Outcome:The apprenticeship will provide a wide range of skills to allow the apprentice to progress within a full-time role within the company if they prove to be the right candidate, or to pursue a career within the IT and Telecommunications industries.Employer Description:Cotel have a unique record of over 4 decades of providing Wireless Technology solutions within the UK, Oman and Pakistan. In addition to a comprehensive product range and versatile solutions, we provide first-class advice and technical support for all equipment and system solutions. From a small business to national organisations, Cotel will always come up with the most cost-effective solution to help your business grow.Working Hours :Monday - Friday, working from 8.30am - 5.00pm. 30 minutes unpaid break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
General Administrative duties
Receiving and booking in stock, updating stock system and allocating to jobs.
Management of stock.
Workshop management – ensuring workshop jobs are booked in allocated to engineers and turned around in sufficient time.License renewals (Veeam, 3CX, firewalls, Microsoft license checks).
Domains and Hosting, ensuring domains are renewed, hosting renewed, SSLs renewed.
Asset management and tracking (loans etc).
Management of equipment recycling and destruction (inc destruction certificates).
Arranging delivery of equipment to customers (shipping).
Phone number porting, LOA forms, timing of number ports etc.
Management of broadband installations and migrations, arranging Openreach visits with clients, ensuring IDT engineer visits booked when required, ensuring hardware delivered in time.
Management of mobile services (SIM card assignment, number porting, delivery of SIMs/devices to customers).
RMA administration, liaising with suppliers to resolve issues with faulty goods.
Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the (Business Administrator Level 3 ), with support from your employer and the Chesterfield College Group.Training Outcome:Full time position with company. Continual training and development.Employer Description:Let's be honest, some IT companies can feel like chatbots programmed with tech speak. Not here, we're all about the human touch.
Sure, we geek out a bit over cool tech, but that's just the means to an end. We do care about understanding your business, your goals, and (of course) your tech pain points.
Think of us as your IT translator, turning your needs into real solutions that drive success and transform your IT and communications. We listen, we understand, and most importantly, we make it all work seamlessly for you. No Pain. Just gain.Working Hours :Monday to Friday, 9.00am - 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Use digital technologies, including collaborative tools, to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice.
Use data accurately and securely to meet business requirements and in line with organisational procedures and legislation
Apply information security principles, for example: information transfer, deletion, storage, usage and communications that may include using mobile devices.
Provide an appropriate and effective response to enquiries, providing support and information utilising digital channels and in line with organisation protocols
Operate digital information systems, for example: Management, Finance Human Resources, Bespoke departmental or organisational systems or databases
Communicate effectively through a variety of different channels using terminology appropriate to the audience
Use digital resources to extend own knowledge and skills relevant to their role
Risk assess the organisational impact of decisions that they takeuse digital systems to identify productivity and performance improvements
Use digital technologies to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice
Maintain system security in line with organisational policies
Training:Training is currently expected to be in the workplace, but could be subject to change.Training Outcome:We encourage and support all of our apprentices to qualify up to Degree L6 where appropriate and required.Employer Description:Vital Energi is undergoing significant growth to meet the increasing demand for energy-saving and low-carbon energy projects. We are an energy solutions provider who design, build, operate and maintain low carbon energy projects.
We support hospitals, universities, residential developments, towns and cities, as well as industrial and commercial clients to decarbonise their buildings.Working Hours :Monday - Friday, 8:00am - 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Key responsibilities:
To provide a professional service to all customers.
To ensure all incidents are being actioned relevant to the priority assigned to them.
To monitor incidents and keep the number of outstanding, to a minimum.
To prioritise all incidents and have the ability to understand the difference between non-urgent and critical.
Capture tasks, document and store them in the knowledgebase.
Utilise the tools available to log incidents, monitor devices and use the patch management system.
Problem-solving - to be able to break a problem down and reach a fix.
To allocate incidents to 2nd line Support where appropriate and monitor progress.
To assist the IT team with day-to-day tasks as and when required.
Configure computers based on a customer specification.
Create estimates and order, when approved, customer consumables and peripherals.
Gather evidence of problems with infrastructure elements and look to achieve a high percentage of first-time fixes.
Present a positive image and thereby help users and management to have confidence in the IT service.
To identify repeat incidents and recommend the appropriate actions to management, such as training, improvements in education, communication etc.
To be aware of planned changes such as Project activities and ensure appropriate actions are taken to maintain and/or improve existing service levels.
To liaise closely with 3rd Party Suppliers of Support Services.
To administer mobile phones, broadband and IPT services.
The role will involve contact with:
Customers.
2nd Line Support both Internal and External.
Suppliers – Hardware and Software.
Essential skills, characteristics and experience
Experience of working in a similar environment is desirable but not essential.
Good influencing, presentation and communication skills, with all levels of staff, will be required, along with the ability to problem-solve.
Computer literacy is essential, and you must be organised and show attention to detail. Experience of desktop computers and associated software, ideally Microsoft and Lotus Notes is required.
Ability to work unsupervised.
A good telephone manner is an essential part of the role along with people skills.
Ability to handle a crisis but remain calm and polite at all times, maintaining a professional service throughout.
Training:Expected duration: 16 months.
Apprenticeship level: Level 3 (Advanced).
Programme: Information Communications Technician.
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning, working towards completing the Information Communication Technician standard.
The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2Training Outcome:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified ICT Support Technician.Employer Description:For over ten years, Driffield IT Company Frost Consultants has utilised our experience, technical expertise, and know-how, to simplify IT for our clients by removing complexity and adopting a positive, flexible approach to solving their IT challenges.
We provide a full suite of managed IT services to assist your business with all aspects of IT and IP CCTV ranging from IT Systems & Infrastructure, managed IT solutions, cloud IT, IT hardware and software solutions to communications and CCTV solutions and security.
Understanding the unique IT requirements of various industries allows us to gain deep insight into our clients' business objectives, future strategies, and operational processes. This knowledge enables us to deliver tailored IT services that effectively support their needs.
We deliver IT services and CCTV solutions to organisations based in towns such as Driffield, Beverley, Hornsea, Bridlington and Pocklington as well as counties such as East Yorkshire and North & North-East Lincolnshire.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,IT skills,Presentation skills,Initiative,Patience,Good telephone manner....Read more...
The role will focus on offering technical support and customer service to employees at Gamma. The main responsibility will be to manage IT requests and incidents, also known as ‘tickets’, working to resolve them in a timely manner and making sure Gamma’s team can stay connected and productive online.
The purpose of this apprentice position is to develop your skills over time until you are able to move into an experienced 1st Line IT Administrator role.
As an apprentice you will receive guidance and support from your manager and team to eventually become independent in your role.
You will be taught everything you need to know, especially the technical knowledge, however, as an apprentice, you can expect to:
Build laptops and accounts and complete the IT enrolment for each new employeeBecome the first point of contact (1st line) for all IT Service requests and issues
Develop the skills to quickly and accurately solve reported issues and requests, giving a solution where possible
To help employees in using Gamma IT systems, this could also involve training other employees
To document interactions within the ticket management tool
To make sure Gamma policies and processes are being followed
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
After completing your apprenticeship, you will move into an experienced 1st Line IT Administrator role
Employer Description:Gamma help businesses stay connected through services like communication systems, broadband and internet connectivity, and mobile solutions. They’re a fast-growing, people-focused company that offers real career progression and development.
They are empowering people at the heart of good business. Their vision is for a better-connected world in which we can work smarter for the benefit of business, people and the planet.
Their solutions power communication across the UK and Europe - from small businesses to major enterprise and public sector organisations.
They are looking for curious, ambitious people to join them on that journey. Whether you're passionate about technology, people, problem-solving or creativity, there’s a place for youWorking Hours :Monday to Friday, 9.00am - 5.00pm, In office.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working....Read more...
Digital Marketing Manager
Automotive Aftermarket
Salary: Circa £30,000 – £35,000 basic + discretionary bonus Benefits: 25 days holiday, pension, laptop, contributions to broadband, mobile and gym, quarterly social events, learning and development opportunities
Location: West Midlands – Ideal locations include Bromsgrove, Redditch, Droitwich, Kidderminster, Worcester, Pershore, Evesham, Bidford-upon-Avon, Stratford-upon-Avon, Henley-in-Arden, Dorridge, Solihull, Coleshill, Birmingham, Dudley, Halesowen, Stourbridge, Wolverhampton, Walsall
A leading multi-disciplinary marketing agency specialising in the automotive aftermarket is seeking a Digital Marketing Manager to develop and deliver full-service digital marketing strategies for its B2B client base. This role offers strong progression for digital marketing professionals looking to step up into a more senior, client-facing position.
What You'll Bring
A proven track record in digital marketing or marketing communications
Experience managing B2B accounts across social media, PPC, email marketing and content creation
Strong working knowledge of Adobe InDesign and familiarity with website analytics and SEO
Data-led mindset with experience producing reports and driving client engagement
Confidence in leading presentations and engaging with new and existing clients
Previous leadership experience is desirable but not essential
A background or interest in the automotive aftermarket is advantageous
Full UK driving licence is required; UK travel will be part of the role
What You'll Do
Lead digital strategy and innovation across client accounts
Own the client experience, ensuring quality delivery and performance reporting
Deliver engaging content and campaigns across digital channels
Develop integrated strategies and contribute to account planning and execution
Support new business development, pitch strategies and client presentations
Mentor junior team members and contribute to agency growth and best practices
Build strong relationships with external partners, suppliers and trade bodies
Apply Now If you're passionate about digital marketing and want to work in a dynamic agency within the automotive aftermarket, we’d love to hear from you. Contact Kayleigh Bradley at Glen Callum Associates or call 07908 893621 for a confidential chat.
Reference: 4248KBA – Digital Marketing Manager
Glen Callum Associates are international recruitment specialists for the automotive aftermarket and allied industries.....Read more...
Support a user base of 15000+ end users via telephone, helpdesk ticket system and e-mails, with weekly onsite visits taking place to the feeder primary schools
Office 365/Exchange console administration
Problem solving and workflow management
Set up and configuration of Smartphone devices. Ensuring users can get emails on the device, can use the Office apps and can use the mobile as a Wi-Fi hotspot
Cabling and connectivity installations
Active Directory administration: create new user accounts, amend permissions, and reset network and applications passwords
Perform various stock check requests as advised by senior’s requests
Meet and greet our user base. Perform scheduled appointments and tasks
To meet all learning commitments of the apprenticeship as directed by your line manager, the apprenticeships manager or the learning/training provider. Assigned qualifications and an end point assessment must be completed. This can include presentations, portfolios, units of assessment and exams
The Apprentice will carry out their duties and any ad hoc requests that come from the Senior or Officers, with accuracy and professionalism
Carry out hardware inspections and repairs as and when required
Training:Information Communications Technician Level 3.
An apprenticeship includes regular training with a college or other training organisation.
At least 20% of your working hours will be spent training or studying.Training Outcome:There is the potential for this to progress into a full-time position at the end of the level 3 apprenticeship, providing the successful candidate works hard and demonstrates value to the business.Employer Description:"We help Schools, Trusts and the Public Sector with all aspects of their ICT needs. Since 2000, we have specialised in unified end to end IT solutions; providing expert advice and reliable performance for our customers is always our main priority. We believe a centralised Cloud approach to IT can allow Schools, MATs & Businesses to reduce on-site equipment costs and take advantage of cutting edge technology to meet the needs of the ever changing IT landscape."Working Hours :Monday - Friday, 8am till 4pmSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
At Lily, we’re always on the lookout for passionate, forward-thinking people to join a company that’s focused on being the leading provider of communication and IT solutions.
An award-winning company, recognised as a World Class employer. We’ve also won the Best Company to Work For, Best Apprenticeship Scheme and Best Overall Sales & Marketing Team at the Comms Dealer industry awards.
The Finance department plays a crucial role, supporting Lily on its growth journey and the Accounts Assistant Apprentice role is an important, integral member of the Finance team.
The role after training will include;
Process and issue accurate sales ledger invoices to customers
Accurately processing purchase ledger invoices for multiple suppliers
Processing expenses onto accounting software
Handling inbound calls
Monthly reconciliation and allocation of supplier accounts
Completing monthly reconciliation of Lily’s main funder ledgers i.e CF
Setting up new direct debit instructions for customers & processing changes where necessary
Managing tickets in our customer portal
Dealing with ad-hoc customer/ supplier queries such as statement requests & payment enquiries
Taking on ad-hoc tasks within finance function where necessary
Work towards achieving AAT Level 2 qualification with ambition to progress further
The above is not an exhaustive list of duties and you will be expected to perform different tasks as required by the organisation. Staff are expected to be flexible in their work in order to deliver the objectives of the organisation.Training:As an Accounts Assistant Apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 2 Accounts / Finance Assistant Apprenticeship Standard, which includes:
Level 2 AAT Foundation Certificate in Accounting
Level 1/2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
Training Outcome:
Progression to a permanent position upon completion of the apprenticeship
Potential to progress onto AAT qualifications
At Lily, we have a strong focus on the success of our employees, as we recognise that our employees are integral to the overall success of our business
We invest heavily in your professional development and in turn, give you the opportunity to work at a rapidly growing and ambitious company
Employer Description:Lily Communications, based in Leeds, is a digital transformation company providing telecoms, IT, and utility solutions to businesses across the UK. Founded in 2009, Lily supports over 2,500 SMEs with services like cloud telephony, managed IT, cybersecurity, and mobile connectivity. Our mission is to enhance efficiency and reduce costs through innovative technology. We are known for our strong workplace culture, earning recognition as one of the UK’s best companies to work for, thanks to our focus on staff development and well-being.Working Hours :Monday - Friday, between 9.00am and 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
Avire is seeking an apprentice to join our small, high impact Product & Innovation Team. Avire is at the forefront of development of emergency communications systems and other safety-of-life products for the building services industry, with a particular focus on high-rise buildings. Your work will be critical to ensuring that building occupants, particularly less mobile occupants, and those with disabilities, are protected and able to communicate in the event of emergencies such as high-rise building fires.
Working in a highly collaborative international environment, you will work to build your knowledge and skills in product design engineering through a combination of off-the-job training (delivered by our partners at Newbury College/University Centre Newbury) and on-the-job development.
Your tuition will be fully funded for the full duration of the programme, meaning you will achieve a degree level qualification without needing to take on any student debt.
You will initially be paid a salary of £26,500, and this will be reviewed annually in line with your development of the required knowledge, skills, and behaviour (KSBs), rising to £35,000 - £40,000 (depending upon performance) over the 4-year duration of the programme, subject to achieving the required KSBs.
What will you be doing?
Over the course of your 4-year apprenticeship, you will learn to:
Create and understand technical documents like engineering drawings, 3D CAD models, simulation models, project plans, reports, and data using company systems and guidelines.
Apply the principles and practice of design for market, design for manufacturability, design for testability and design for maintainability.
Support the industrialisation of electronic products and their entry into full-scale manufacture.
Find and fix faults, errors, or unexpected results during design or development that could affect the quality or reliability of the product, system, or component.
Identify areas for improvement and lead ongoing efforts to enhance how the product, system, or component operates and performs.
Develop project plans, including resource planning, time planning, risk and contingency management and estimating techniques.
Apply legislative and non-legislative requirements, including international and national standards and regulations.
Undertake basic financial modelling of product and projects.
Apply health and safety principles to your own work and the work of others under your care and supervision.
Please note: Your application will not be passed on to the employer for their consideration if you do not have the grades/experience requested in the qualifications section.
Please do not use AI to answer the application questions. Training:
The successful candidate will be completing the Level 6 Product Design and Development Engineer (Degree) Apprenticeship Standard.
The apprenticeship involves attending Newbury College/University Centre Newbury one day a week during Term Time for four academic years.
The Apprentice will be supported throughout by a Development Coach from Newbury College who will hold regular reviews and occasional visits to the workplace.
At the end of your apprenticeship you will have completed the Level 6 Product Design and Development Engineer (Degree) Apprenticeship Standard and will be required to complete an End Point Assessment (EPA).
Your Development Coach will support you with preparing for your EPA.
Training Outcome:
You will progress to becoming a fully qualified engineer over the course of the apprenticeship, with annual salary reviews that will take your salary to £35,000 - £40,000 (depending upon performance) over the duration of the programme, subject to achieving the required KSBs.
All our engineers are supported in gaining professional registration as an Engineering Technician, Incorporated Engineer or Chartered Engineer (as appropriate to their level of experience and responsibility).
You will have opportunities to progress to Senior Engineer, Principal Engineer and to subsequently take on roles as an Engineering Manager or Technical Expert. 58% of our engineers hold a Master's degree or DPhil/PhD and we are committed to continue investing in our education beyond your apprenticeship.
Employer Description:Avire combines 4 market-leading brands (Microkey, Janus, Memco and Rath) within the elevator and life-safety industries. Each brand has a strong market presence, a unique identity, a distinct product range, and a long, successful history. We design, develop, and manufacture light curtains, emergency communication and connectivity solutions. Our products are installed in over four million buildings & public areas worldwide and keep millions of people safe, every single day.
The group has manufacturing locations in 2 countries, R&D centres in 3 countries and sales & marketing offices in 6 countries as well as over 400 employees globally.
Avire is part of the Halma group (www.halma.com). Halma offers very high levels of autonomy to its operating companies, while providing support when needed, with a particular focus on talent development and investment in people.
See www.halma.com/our-people for more information.
If you’re interested in working for a business whose primary focus is to protect and improve the lives of people around the world, you’ve come to the right place. We aim to be a company that does good work, and that’s good to work for.
Halma employs over 7,000 people in 45 subsidiary businesses based in over 20 countries. Through innovation and acquisition, we have developed a portfolio of market-leading companies within our three sectors: Safety, Medical, and Environmental & Analysis.Working Hours :With core hours of 09:30 - 15:30. Initially you will be expected to be on-site (when not attending college) Monday-Friday. In later years of the apprenticeship there may be an opportunity to work remotely on Monday &
Friday.Skills: Interest in how things work,Interest in electronic systems,Design & development interest,Able to work as part of a team,Enjoy solving puzzles,Problem solver....Read more...
