Monitoring Jobs Found 465 Jobs, Page 19 of 19 Pages Sort by:
Apprentice Teaching Assistant at Eaton Valley Primary School
As a member of the school's learning support team, your main jobs and duties will consist of: Support to pupils: Support all pupils in their learning. 1:1 support to pupils with complex and profound multiple learning difficulties. To facilitate the pupil’s development and skills in the use of resources including IT. To maintain pupils’ interests and motivation. Assisting pupils with dress/changing for activities/ personal hygiene. To support individual/group work across the curriculum to raise levels of achievement. Care and welfare of pupils to include toileting and feeding as required. Escorting pupils around school premises. Support to School Communicate with those with parental responsibility during the working day, as part of the normal consultative and educational process. Work with all school stakeholders to ensure effective communication. To maintain school policies and procedures. Preparation of rooms, equipment and displays. Maintain school routine. To promote high standards of behaviour throughout school in accordance with the Behaviour Policy. Support the ethos of school. Maintenance of safe environment. Support to Teachers: Contact with parents as part of normal consultative and educational process, e.g. progress evenings. To deliver pre-planned programmes of work. Planning and organisation of activities for children and support to teachers in the completion of assessment and other pupil records. Undertaking duties on a rota basis during mid-morning and mid-afternoon breaks. To assist the teacher with supervision of pupils on school trips/visits. Keeping materials and equipment in tidy/safe manner. Liaison with teachers and other staff to obtain, exchange and record information on pupils in accordance with school policy. Support the supervision of individuals/groups of pupils. Support with Curriculum To assist in the teaching of the curriculum. Support to teachers in the assessment and monitoring of pupils, in accordance with school policy. To support individual/ group work across the curriculum to raise levels of achievement and to respond appropriately to pupils. Participation in working groups on curriculum matters. Involvement in planning meetings. Attendance at staff meetings and appropriate training sessions as required. Development and preparation of curriculum materials. It is your responsibility to carry out your duties in line with the School's policy on equality and be sensitive and caring to the needs of the disadvantaged, promoting a positive approach to a harmonious working environment. You should act as an exemplar on these issues and should identify and monitor training for yourself and any employees for whom you are responsible, in line with this policy, the Equality Standard and obligations under the Race Relations (Amendment) Act 2000. The post holder must always carry out his/her responsibilities with due regard to the school's policy, organisation and arrangements for Health and Safety at Work.Training:As well as working towards a Level 3 Teaching Assistant apprenticeship standard, you will learn job-specific skills from experienced colleagues. Sandwell apprentices also participate in our bespoke 'Skills Academy' for apprentices. In addition to a workplace mentor you will receive support throughout your apprenticeship by a dedicated mentor from the Council's Apprenticeships team.Training Outcome:The post is offered on a fixed-term contract to cover the duration of the apprenticeship training. You will receive support and guidance to identify and apply for any further apprenticeships or internal jobs that you are suitably experienced and qualified for. Our 'Next Steps' workshop will help you to identify the skills that you have gained throughout your apprenticeship in order to update your CV and apply for any opportunities.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :33.5 hours per week - Monday to Friday. Exact times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Team working,Creative,Non judgemental,Patience,Motivational,Professional,Mature,Flexible,Willing to learn,Outgoing ....Read more...
Project Manager - Software Delivery
Are you a skilled Project Manager ready to lead innovative software delivery projects? We’re offering a fixed-term opportunity until September 2026 with a salary of up to £59,000 (DOE), plus benefits – based in Cambridge or remotely with some travel.About Arcus:Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With our people at the core of everything we do, we don’t want people to ‘fit in’, diversity and difference are essential to creativity. We want people to thrive in our open and collaborative environment and be an integral part of our close knit team.So, if you are looking for something more than ‘just a job’, you are in the right place. We have big company benefits, including Private Medical Insurance, Life Assurance and Pension, as well as Volunteering Days, Health & Wellbeing benefits and social activities.If this all appeals and you have the ambition to match ours, then read on!The Job Role Our project managers are responsible for end to end delivery to time, cost and quality of our software solutions to the customer. The environment is fast paced and agile as we work to deliver services to the UK public sector. As a successful PM already, you will love the idea of working closely with clients and stakeholders to ensure the best possible outcome, keeping a multidisciplinary team aligned towards a common goal. You will have the authority in leading significant business change and enhanced ways of working in public and government officer facing services. Working closely with your wider company, in particular account managers and service teams, you will strive for great customer experience and uncover new opportunities to deliver cloud based SaaS projects and clear business benefits for our customers.Is this you?Responsibilities: Lead multiple projects or a programme of work for one or more clients, primarily within the local government sector.Manage a virtual project team and work collaboratively with other Project Managers, Product Managers, Data Specialists, Application Consultants, Technical Consultants and development teams to ensure products are delivered to client’s specifications on time and on budget.Take a collaborative approach to sharing learning with an aim to enable continuous improvement of project management across the business.Plan and control finances by means of accurate estimation, forecast to complete and strong monitoring and control of spend. Agree costs and sign off invoices in line with the agreed budget.Liaise proactively with clients on the progress of jobs and act as the first point of contact for customer complaints, responding efficiently to resolve issues as presented, escalating to the Head of Project Delivery as appropriate.Maintain ongoing communications with all stakeholders including attending board meetings at client organisations and working with client business change managers or equivalent on the transition to the new business to align priorities both within the client and supplier organisations.Manage the project and programme risks, issues and dependencies and the interfaces between projects as well as third party contributions to the project and programme.Produce monthly project reports in a timely manner for directors and clients, ensuring they are accurate and presented in a professional format.Oversee governance arrangements in line with the Arcus Business Management System for the delivery of the project, defining clear roles, responsibilities and accountabilities across all stakeholders. Requirements: Experience of managing software delivery projects and programmes that involve significant business changeExperience of delivering software development projects to external customersProject management experience with strong leadership skills across: Planning, governance & reportingStakeholder & team managementRAID & Change managementBudget management Comfortable with Google suite & PM toolsGood commercial acumen with an understanding of delivering client satisfaction whilst maximising business valueSelf-motivated, methodical and conscientiousStrong interpersonal skills with the ability to build positive relationships, instil confidence and influence change and business transformation.A lateral thinker with strong analytical and problem-solving skills, including an ability to anticipate and highlight potential issues and opportunities and resources accordinglyWilling to travel very occasionally to customer sites throughout the UKPrevious experience of working with or in a public sector and familiar with the local government procurement processPrevious experience of delivering projects based on the Salesforce platformA background in leading client accounts in a consultancy environment with a track record of successful client management and growthRelevant project management qualification (Agile/Prince2/MSP/APM etc) How to ApplyIf interested, please click on the link provided and you will be redirected to our company's website to complete your application. ....Read more...
Specifications Operations Manager
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: *100% REMOTE / TELEWORK* The Specifications Operations Manager plays a pivotal role in leading the Specifications Program, driving strategic initiatives, and ensuring the company's growth and success. This position is 100% remote. The ideal candidate will spearhead process improvements and optimization strategies to enhance the program's efficiency and effectiveness. They will collaborate with cross-functional teams and various departments to strengthen business operations and decision-making processes. Additionally, they will manage and work closely with the Specifications Manager, who oversees the national team of Specification Specialists. Moreover, they will be responsible for managing the budget for their department to ensure financial efficiency and optimal resource allocation. Key responsibilities include implementing and maintaining systems and processes in compliance with industry standards, regulatory requirements, and company policies. The candidate will lead initiatives to identify, analyze, and implement process improvements, monitor and analyze key performance indicators (KPIs), and oversee the development of operational documentation and standard operating procedures (SOPs). They will also develop and execute strategic plans aligning with the company's objectives, resolve service and quality system issues, and communicate effectively with stakeholders about product changes and alternatives. We are looking for a dynamic leader who can lead the Specifications Program, provide guidance and support, and drive operational performance to meet quality and efficiency goals. If you are passionate about making a significant impact and thrive in a remote work environment, we encourage you to apply for this exciting opportunity. There will be some opportunities to travel as it pertains to the success of the program. ESSENTIAL DUTIES AND RESPONSIBILITIES: Implementing and maintaining systems and processes that ensure compliance with industry standards, regulatory requirements, and company policies. Lead initiatives to identify, analyze, and implement process improvements and optimization strategies to enhance operational efficiency and effectiveness. Monitor and analyze key performance indicators (KPIs) to track progress and identify areas for improvement. Oversee the development and maintenance of operational documentation and standard operating procedures (SOPs). Develop, collaborate, and execute strategic plans that align with the company's growth objectives and long-term goals. Identify and resolve service, process, or quality system problems; ensure proper resolution implementation. Communicate with the Specification Team, Construction Managers, Sales, and Business Managers about product discontinuations and provide named alternatives. Managing and mentoring the Specifications Manager, providing guidance and support to achieve departmental and organizational goals. Monitoring and improving operational performance to meet quality and efficiency goals. Identifying and resolving issues that arise. Training and supporting staff and relevant departments in key procedures and requirements. Proactively collaborate with cross-functional teams, including Product Management, Sales, Technical, Business Operations, and WTI. Drive continuous improvement initiatives to enhance specification quality, reduce risk, and improve customer satisfaction. Be proficient in Tremco's products and systems, including application, user, coverage rates, compatibility, and limitations. Be proficient in Tremco's systems fire ratings (UL Solutions Product IQ, RoofNav, and NEMO testing database) EDUCATION Bachelor's degree - Preferred degree in Engineering, Architecture, Business, or Construction Management; Or 5-10 years of relevant experience in the construction industry. EXPERIENCE 7+ years of related experience Must have experience managing others and must have experience with writing Specifications. CERTIFICATES, LICENSES, REGISTRATIONS: List the licenses, certificates, and registrations that are required to perform the essential duties. Preferred: Construction Specifications Institute (CSI) certification (CDT, CCCA, CCS, CCPR) QUALIFICATIONS Demonstrated expertise in operations management. Robust strategic planning and project management capabilities. Exceptional leadership and team management skills. Superior communication and collaboration abilities. Comprehensive understanding of industry standards and regulatory requirements. Proficiency in managing multiple projects and priorities concurrently. Strong interpersonal and relationship-building competencies. Proactive and results-driven approach. OTHER SKILLS AND ABILITIES: Conflict Management - Resolve disputes to maintain a harmonious work environment. Attention to Detail - Ensure specifications meet company standards. Technical Knowledge - Understand building materials, codes, techniques, CSI principles, and AIA documents. Analytical Skills - Assess project requirements and select suitable items and systems. Communication Skills - Communicate effectively verbally and in writing. Organizational Skills - Manage multiple projects and tasks efficiently. Problem-Solving - Address discrepancies or issues in project specifications. Collaboration Skills - Work well with colleagues and sales teams. Plan and manage numerous processes, people, and projects simultaneously. Experience with Microsoft 365 suite, MasterSpec, Construction Management software, and Salesforce. Ability to work independently and in team settings. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Process Industry Manufacturing Technician Apprentice (Level 3) - Cleenol Group Ltd
As an Apprentice, you will work closely with the Operations Manager while gaining hands-on experience across different departments in line with their apprenticeship modules. This role provides a structured learning pathway, allowing you to develop technical skills, industry knowledge and an understanding of operational excellence within Cleenol. You will play an active role in supporting operational processes, continuous improvement initiatives and day-to-day tasks within the Operations Team. Assist the Operations Manager in daily tasks, including data collection, process monitoring and reporting. Support the implementation of efficiency improvements. Work collaboratively with different departments in line with apprenticeship modules to gain relevant experience. Follow all health and safety procedures and contribute to maintaining a safe working environment. Complete relevant health and safety training and ensure compliance with Cleenol’s policies. Assist in health and safety initiatives, risk assessments and audits where appropriate. Learn about lean manufacturing principles and contribute to process improvement projects. Assist in identifying opportunities for increasing operational efficiency. Gather and analyse operational data to support decision making. Complete all apprenticeship learning modules within the allocated timeframe. Attend training sessions, workshops and mentoring sessions as required. Apply theoretical knowledge to practical tasks within the business. Work closely with different teams across the business as part of the apprenticeship and on improvement projects. Communicate effectively with colleagues and managers to support daily operations. Contribute to a positive and productive team culture. Training:Over 24 months, you’ll devote a minimum of 6 hours of your working week on ‘off the job’ training. This can include theory training (for example, virtual lessons & online learning), alongside practical training (for example shadowing, mentoring, & time spent writing assignments. Together this will count towards a Level 3 Science Manufacturing Technician apprenticeship. You’ll be trained by an expert tutor from Tiro as well as an experienced mentor at Cleenol who together, will make sure you develop the knowledge, skills, and work habits you’ll need to succeed in your career. Being an apprentice is hands-on, so you’ll get the chance to learn things you might otherwise not have experienced in a university or college environment.Training Outcome:This role is the first step in a rewarding career within manufacturing and production. Through hands-on training and development, you'll gain the technical skills and knowledge needed to operate production equipment efficiently while ensuring quality, safety, and compliance. There’s no limit to what you can achieve while working with Cleenol, their team is at the heart of their success, and they’re looking for someone who wants to make a lasting impact. Successful apprentices have the potential to secure a full-time position upon completion of their training. With practical, on-the-job experience, you’ll develop key competencies in equipment operation, process control, and quality assurance. This apprenticeship provides a solid foundation for career progression, opening doors to specialised technical roles or leadership opportunities in the manufacturing and production sector.Employer Description:Cleenol is a family-owned business with a proud heritage and a commitment to excellence. As a certified BCorp, we uphold the highest standards of social and environmental responsibility, ensuring that our operations have a positive impact on people and the planet. Recognised as one of the Sunday Times Top 100 Best Places to Work, we foster a supportive and inclusive workplace where employees can thrive. We prioritise work-life balance and employee well-being, with 28 days’ holiday plus statutory holidays as standard, nutritious meal options on-site and family friendly benefits. At Cleenol, our values define the way we work together and contribute to our success. As part of our team, the Apprentice is expected to embody and promote our core values: Be Positive – Approach challenges with a can-do attitude and contribute to a supportive workplace. Do What You Say You’re Going to Do – Follow through on commitments and be reliable. Improve Yourself and How We Work – Take opportunities to learn and contribute to process improvements. Help Each Other – Work collaboratively and support colleagues when needed. Treat Others with Respect – Foster a culture of respect, inclusivity and fairness. Be Open and Honest – Communicate openly and constructively. Go the Extra Mile – Show dedication and enthusiasm in your work. Come to Work – Be engaged, proactive and committed to the role. Joining Cleenol means becoming part of a forward thinking, supportive team dedicated to making a difference and we are now looking for a motivated and driven apprentice to join our team as a Level 3 Process Industry Manufacturing Technician!Working Hours :Monday – Thursday, 8am to 4.30pm, Friday – 8am to 2pmSkills: Communication skills,Attention to detail,Organisation skills,Analytical skills,Logical,Team working,Initiative ....Read more...
Level 2 Facilities Operative Apprenticeship - Northwood School
Keeping premises, grounds and car park tidy, swept and free of leaf and litter accumulation and ensuring hard surfaces are free from weeds, including providing an emergency ad hoc response in the event of adverse weather conditions to undertake snow clearance and gritting. Keeping external rubbish bins emptied. Receiving incoming goods and mail, receipting, sorting and ensuring correct distribution and dispatch. Setting up of all scheduled room layouts, equipment and the setting up during open evenings and weekends. Providing janitorial duties, including ensuring sufficient consumables, materials and equipment are available to support the delivery of services, in particular cleaning. Monitoring of car park at specified intervals, ensuring that only authorised users (from the list provided by the School) are parked. Ensuring that gates and entrances are kept clear, supervising car parking during additional school periods when required. Assisting in ad hoc/emergency cleaning to deal with spillages, sickness etc. in addition to regular cleaning duties. Carrying out maintenance and handyperson duties which include fabrics and redecorations (paintings) and grounds maintenance as directed by the Operations Assistant/Operations Director. Carrying out AstroTurf routine weekly maintenance using ride-on lawn mower. Ad-hoc duties such as moving furniture/equipment/goods around the site. Moving heavy goods after appropriate training and with due attention to Risk Assessment. Identify and evaluate HSE risks in daily and directed tasks to avoid, mitigate, or reduce the potential impact of these risks on the business. Carrying out routine legionella tests. Security activities covering the unlocking and locking of the School premises, setting/un-setting intruder alarms, patrolling the site at regular intervals, reporting intruders on-site and responding to security incident call-outs as directed by the Operations Assistant/Operations Director. Be an active keyholder to report to the site out-of-hours in the event of intruder alarms, fire alarms, and fire faults. Completing weekly fire alarm tests, sprinkler tests, smoke valves tests and assisting with the organisation of fire drills, etc. Providing the agreed response to emergency alarm activations and fulfilling the duties as required in the School’s fire emergency plan. Opening and locking up during school holidays as directed by Operations Director. Additional school periods and participating in the emergency call-out rota. Carrying out daily visual check on plant rooms and mechanical equipment, such as boiler, pumps, etc. Carrying out daily check on BMS for any issues with mechanical equipment(heating/cooling) and AHU. Liaise with external providers/manufacturers to facilitate in the resolution of service/repair requests. Ensure that technical escalations are carried out promptly and followed up. Northwood School is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including an enhanced DBS check Ensure that safeguarding software is up to date, running and student accounts are correctly configured for their use. Make sure all requests for Premises, new purchases/repairs or major changes are recorded/logged on the FreshDesk System. Make sure daily caretaker tasks are attended and closed on Every system. Training:To attain the qualification, you will undergo an assessment throughout your apprenticeship, culminating into a final evaluation known as the End Point Assessment (EPA), which can get you a result of a Pass, Distinction, or Fail.Training Outcome:Facilities service operatives can progress into roles such as building maintenance technicians, groundskeeper/landscaper, housekeeping/janitor, security officer, facility manager, electrician, plumber, energy management specialist and so much more!Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday, 11.00am - 7.00pm (30 minute break).Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Level 2 Housing & Property Management Assistant Apprenticeship at Roupell Park RMO Ltd
To provide and deliver efficient, effective, customer-oriented housing maintenance services To deal with enquiries into RPRMO, supporting a right-first-time approach, where enquiries fall outside the remit of the Housing team Working closely with a range of internal and external partners will be key to delivering a consistent and responsive service Act as the first point of contact for tenants reporting repairs and maintenance issues Log repair requests in the housing management system accurately Liaise with the DLO and external contractors to schedule repairs, ensuring prompt response times Monitor outstanding repairs, keeping residents informed of progress and resolution times Ensure that repairs are completed in line with KPIs, especially those related to emergency and urgent repairs Provide reception duties for the main office, greeting tenants and visitors in a professional manner Answer phone calls and respond to email queries from residents, dealing with complaints, repairs, or other enquiries efficiently Log all resident interactions, ensuring accurate record-keeping to inform future actions and responses Support efforts to measure and improve tenant satisfaction, including conducting surveys and gathering feedback on repairs and other housing services Respond to tenant complaints in a timely and professional manner. Assist in monitoring tenant rent and service charge accounts, making contact with tenants who are behind on payments Provide advice and support to tenants facing financial difficulties, working with the Housing Officer to offer payment plans or support in accessing financial assistance Maintain accurate records of rent arrears and contribute to reducing arrears in line with RPRMO targets Provide administrative support in tenancy sustainment activities, including referrals to support services, organising tenancy reviews, and tracking outcomes Assist tenants with any queries related to their tenancy agreements and services available to help them stay in their homes Log and assist in managing ASB complaints, ensuring they are escalated appropriately to the Housing Officer or external agencies Provide updates to tenants on the progress of their ASB complaints, maintaining confidentiality and professionalism Identify and report safeguarding concerns to the Housing Officer or appropriate safeguarding authority, ensuring tenant welfare is prioritised Work with external services to support vulnerable tenants, following safeguarding policies and procedures Promote equality and diversity in all aspects of service delivery and resident interactions, ensuring all tenants are treated fairly and respectfully regardless of their background Support RPRMO in delivering services that are accessible and meet the diverse needs of the community Work towards achieving specific KPIs for repairs completion, tenant satisfaction, rent collection, and ASB case resolution Provide regular updates to the Estate Director on progress towards KPIs and suggest improvements where needed Help organise community events and activities aimed at enhancing tenant engagement and satisfaction Build customer confidence in digital channels and demonstrate your own personal commitment to using new digital tools for delivering excellent customer service Understanding of GDPR legislation and a commitment to confidentiality To carry out any other duties reasonably requested by the Estate Director Training:The successful candidate will obtain a Level 2 Housing & Property Management Assistant Apprenticeship standard qualification. Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday 8:30am - 3:30pm, Tuesday 9am - 4pm, Wednesday to Friday 8:30am - 3:30pm with a 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Nice personality,Resilient,Confident ....Read more...
Customer Service Officer Apprenticeship at Roupell Park RMO Ltd
To provide and deliver efficient, effective, customer-oriented housing maintenance services To deal with enquiries into RPRMO, supporting a right-first-time approach, where enquiries fall outside the remit of the Housing team Working closely with a range of internal and external partners will be key to delivering a consistent and responsive service Act as the first point of contact for tenants reporting repairs and maintenance issues Log repair requests in the housing management system accurately Liaise with the DLO and external contractors to schedule repairs, ensuring prompt response times Monitor outstanding repairs, keeping residents informed of progress and resolution times Ensure that repairs are completed in line with KPIs, especially those related to emergency and urgent repairs Provide reception duties for the main office, greeting tenants and visitors in a professional manner Answer phone calls and respond to email queries from residents, dealing with complaints, repairs, or other enquiries efficiently Log all resident interactions, ensuring accurate record-keeping to inform future actions and responses Support efforts to measure and improve tenant satisfaction, including conducting surveys and gathering feedback on repairs and other housing services Respond to tenant complaints in a timely and professional manner. Assist in monitoring tenant rent and service charge accounts, making contact with tenants who are behind on payments Provide advice and support to tenants facing financial difficulties, working with the Housing Officer to offer payment plans or support in accessing financial assistance Maintain accurate records of rent arrears and contribute to reducing arrears in line with RPRMO targets Provide administrative support in tenancy sustainment activities, including referrals to support services, organising tenancy reviews, and tracking outcomes Assist tenants with any queries related to their tenancy agreements and services available to help them stay in their homes Log and assist in managing ASB complaints, ensuring they are escalated appropriately to the Housing Officer or external agencies Provide updates to tenants on the progress of their ASB complaints, maintaining confidentiality and professionalism Identify and report safeguarding concerns to the Housing Officer or appropriate safeguarding authority, ensuring tenant welfare is prioritised Work with external services to support vulnerable tenants, following safeguarding policies and procedures Promote equality and diversity in all aspects of service delivery and resident interactions, ensuring all tenants are treated fairly and respectfully regardless of their background Support RPRMO in delivering services that are accessible and meet the diverse needs of the community Work towards achieving specific KPIs for repairs completion, tenant satisfaction, rent collection, and ASB case resolution Provide regular updates to the Estate Director on progress towards KPIs and suggest improvements where needed Help organise community events and activities aimed at enhancing tenant engagement and satisfaction Build customer confidence in digital channels and demonstrate your own personal commitment to using new digital tools for delivering excellent customer service Understanding of GDPR legislation and a commitment to confidentiality To carry out any other duties reasonably requested by the Estate Director Training:The successful candidate will obtain a Level 2 Housing & Property Management Assistant Apprenticeship standard qualification. Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday 8:30am - 3:30pm, Tuesday 9am - 4pm, Wednesday to Friday 8:30am - 3:30pm with a 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Nice personality,Resilient,Confident ....Read more...
Apprentice Nursery Practitioner
Main activities/tasks: Willingness to attend in-house and external training to gain knowledge and comprehension of the EYFS. This will include on-the-job training from more senior members of staff To support all nursery practitioners in providing stimulating and exciting activities to incorporate the EYFS, and cater to the individual children’s interests Build up a sound understanding of the Early Years Foundation Stage through training and experience Understands the principles of the key person systems When deemed suitable all modern apprentices will be allocated key children When applicable, good knowledge of their key children and their individual needs, which includes planning, observations and implementing of the activities When applicable, baseline assessments such as summative assessments to be completed every 3 months, which includes the tracking system to monitor the children’s progress Devise displays of children’s achievements, taking into account the presentation of the display Ensure systems are followed for all health and safety routines. i.e. - Risk assessments, signing in themselves, visitors and children in and out of the building Assist staff to create a stimulating environment both in and outdoors Share ideas with the team to ensure the children are happy and learning Responsible for ensuring medication is administered to key children at the correct times and all applicable paperwork is completed daily To have knowledge and promote fundamental British values with in the setting Build up a sound knowledge of safeguarding, including the prevent strategy Supporting colleagues in the room by providing assistance in daily routines To provide the highest standard of care for the children in the room ensuring you are a good role model by demonstrating your own Social, Physical and Intellectual skills Working towards a level 2 qualification Attend staff meetings as required Ensure compliance with the Nursery Health and Safety PlanUndertake domestic chores applicable to the setting, i.e. general cleaning of equipment, areas, and ensure good standards of safety and hygiene are maintained throughout the setting Assist in snack preparations and other daily duties Maintain good standards of hygiene and cleanliness at all times Be aware of any allergies that children have in setting Attend supervisions and be honest about your responses Ensure the confidentiality of any information received regarding the children, their families and other staff members To work within the guidelines of all the settings policies and procedures, contract and employee handbook To work within the guidelines set out by learning provider Build up strong relationships with parents/carers, staff and children, ensuring you are approachable at all times to discuss any queries/concerns Liaising with parents and other professionals where applicable Be aware of risks and undertake any risk assessments necessary, with supervision of room leader if needed Ensure risk assessment monitoring sheets are signed daily To carry out any other reasonable additional duties as requested by your supervisor and/or Nursery Manager from time to time To attend staff meetings, professional development training and any other events as requested by your Nursery Manager The role will require involvement in out of working hours activities, e.g. training, staff meetings, open days, Christmas parties, etc. Working in a nursery will involve working shift patterns including early morning starts and early evening finishes. The role may include long periods of time standing Training:Level 2 Early Years Practitioner apprenticeship standard, which includes: Level 2 Technical Certificate Level 1/2 Functional Skills in English, maths, and ICT (if required) Employee Rights and Responsibilities (ERR) Personal Learning and Thinking Skills (PLTS) End-Point Assessment (EPA) Training Outcome:Possibility of securing a permanent position within the nursery on completion of the Level 2 Apprenticeship programme. We are open to recruiting someone who already holds a L2 Early Years qualification, so please also apply. You will then work towards a L3 Early Years Educator.Employer Description:Starjumps opened in 2009, offering both full and part time sessions to children aged 3months-5 years. The team at Starjumps understand choosing a childcare setting is one of the most difficult decisions a parent/carer will make, so we pride ourselves on working closely in partnership with parents/carers from the very beginning to ensure we offer you a safe, caring and happy environment for your child!Working Hours :Hours are to be confirmed at the interview. However, the nursery is open 7.30am - 6.00pm, so early starts and late finishes may be needed. Shifts TBD.Skills: Communication skills,Organisation skills,Problem solving skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Good attendance record,Flexible,Can Do Attitude,Caring ....Read more...
Regional Manager - Children's Homes
POSITION: Responsible Individual/ Regional ManagerREPORTING TO: CEOLOCATION: At children’s homes sites across the Northeast (4 homes with the possiblilty of more in the future). Head office is at Newton Aycliffe, Co DurhamHOURS: Full Time (40 Hours)PAY: £60,000-£70,000 plus performance related bonusesOBJECTIVES: The Responsible Individual (RI)/ Regional Manager (RM) holds legal responsibility for the organisation and is to be Ofsted registered. The RI/RM is required to ensure a consistently high standard of care and service to the young people that ROC Group* support within the Residential Homes, in accordance with the sector’s current legislative framework and the policies and procedures of ROC Group*. As part of the role, the RI/RM will be required to provide regular documented supervision and annual appraisal of the Registered Managers of the Residential services.ROC Group is an equal opportunities employer and is committed to the safeguarding and promotion of the welfare children and young people and expects all staff to share this commitment.This position is subject to the receipt of satisfactory references, enhanced DBS disclosure (where applicable), extensive pre-employment checks and a minimum 6-month probationary period. Main Responsibilities Lead on the business development and strategic oversight of ROC Home, adhering to the business plan and putting in place measures to achieve the business goalsProvide effective leadership, management support and guidance for ROC Group’s* Registered Managers and oversee the operation of the Residential service.Conduct visits to each Residential Home and give feedback to the Registered Managers in regards to performance and outcomes, ensuring the Homes fulfil their Statements of Purpose and functions, in accordance with legislation and ROC Group’s* policies and procedures. Support Registered Managers in their roles including providing regular documented monthly supervision and annual appraisal. The RI is to encourage the professional development of Registered Managers and other Residential team members ensuring objectives are met.Hold operational responsibility and ensure compliance with Ofsted and regulatory bodies to ensure that standards and regulations are met.Conduct audits within the Residential Homes, ensuring compliance, overseeing quality assurance systems, and producing reports to support the ongoing development of the service. Service Performance meetings play a fundamental role in this.Supporting and developing each home to provide outstanding practiceDesignated Safeguarding Lead for all ROC HomeDevelop professional relationships and liaise with partnership agencies in order to achieve the best outcomes for and effective management of the Residential Service and cared for Children.Be involved in the development and registration of additional Residential Homes as required.Recognise and share good practice.Ensure the financial performance of the service.Ensure the young people in the Residential services are effectively safeguarded.Work with a restorative practice approach, encouraging Registered Managers and other Residential employees to support and maintain relationships between young people and their families.Monitor care and placement plans, activities and community involvement and provide oversight of individual care planning for all young people in the Residential services.Quality assure across the whole of ROC Home through various mechanisms, to increase stakeholder confidence and the Group’s credibility; whilst also improving work processes and efficiency.Keep up to date with research, legislation and practice in order to ensure best practice and disseminate information amongst the workforce.Ensure all Policies and procedures are kept up to date and develop new policies in line with new legislation This job description is not an exhaustive list of duties; the RI/RM is expected to carry out other activities that are within the scope of this role.Personal SpecificationEssential: Proven track record as a Registered Manager and Responsible Individual with a history of leadership at a senior level. Level 5 Health & Social Care (Children & Young People Pathway) qualificationKnowledge of procedures relating to Looked-After Children & Young People and the protection of children & young peopleKnowledge and understanding of the legal and statutory framework including Children Act 2004; Children’s Homes (England) Regulations 2015, Quality Standards, Working Together and Social Care Common Inspection FrameworkKnowledge of child development and attachment theoryKnowledge and understanding of the theory and application of restorative approachesKnowledge of safeguarding children and safety planningAbility to engage and work in partnership with children, young people and adults of all ages and levels of abilityManagement &/or law qualificationSenior management experience and supervising employees, particularly at senior levelsAnalytical skillsAbility to contribute to quarterly reportingIT skillsFinancial expertiseCurrent driving license Desirable: Post graduate qualificationsMonitoring and auditing experienceExperience of working with children with disabilities ....Read more...
Classroom Teaching Assistant Apprentice - Franciscan Primary School
Provide teaching support in small groups and, where necessary, be assigned to individual pupils in order to aid the teacher Liaise with the teacher to understand the objectives of each session Assist the teacher with observations and monitoring of the progress of children, both educationally and socially Keep up-to-date written records for supporting pupils Promote positive behaviour patterns, raise self-esteem, and improve independent work with children to assist their education and growth Depending on school, there may be a specific focus on certain curriculum areas It is an interesting, varied position that gives you the valuable opportunities of gaining experience in a professional setting working with young people and colleagues You will find out about the teaching paths that are available, and the hope is that this apprenticeship will lead you onto your next step on the career ladder Teaching Assistants may also undertake some or all of the following: Work with individual pupils with special educational needs Work with pupils for whom English is not their first language Assist in the development of individual development plans for pupils (such as Individual educational plans) Support the work of volunteers and other teaching assistants in the classroom Support the use of ICT in the curriculum Invigilate exams and tests Assist in escorting and supervising pupils on educational visits and out of school activities Select, prepare and clear away classroom materials and learning areas ensuring they are available for use, including developing and presenting displays Support pupils in developing and implementing their own personal social and development Assist pupils with eating, dressing and hygiene, as required, whilst encouraging independence Monitor and manage stock and supplies for the classroom Training:Training is provided through a blended programme of practical activity, group training and virtual learning. The programme provides opportunities to share experiences with other apprentices and learn from experienced professionals. Training Topics include: Understanding how children learn and develop Using Technology to support learning Working with teachers to understand and support assessment Keeping Children safe in education Planning and leading high quality Physical Activity Upon successful completion of the Apprenticeship and End Point Assessment, a Level 3 Teaching Assistant Apprenticeship Qualification will be achieved. Additional qualifications include: Safeguarding Level 1 Prevent duty Working towards Level 2 Functional Skills (where appropriate) Opportunities to gain additional coaching qualifications Training Outcome: Higher education pathway Teaching Assistant within a school setting Pathway into teaching Working in a sector that involves initiative, leadership, communication, developing positive relationships Transferable skills that are invaluable in the wider world of work Employer Description:Welcome to Franciscan Primary School, where every child is valued, every day is an adventure, and together, we achieve excellence. We believe in creating a safe, inclusive environment where our learners feel valued, confident, and empowered to achieve their best. As highlighted in our recent Ofsted report, our school is a "happy" place where “pupils enjoy coming to school” and are taught “to be assertive and articulate right from the start in the early years.” We provide a curriculum that is as diverse as our community, preparing our children for life in modern Britain, and enriched with unique opportunities that bring learning to life. Franciscan Primary is nestled in a beautiful Grade II listed building, established in 1907, right in the heart of the London Borough of Wandsworth. We cater to children aged 2-11 years and are proud of our deep roots in the community. Our beautiful grounds offer ample space for purposeful play, high-quality sports, and outdoor learning. At Franciscan, we pride ourselves on developing the whole child, preparing them for the next stage of their learning and life in the 21st century. Our enriched curriculum goes beyond the classroom, with enriching school trips, residentials, visiting speakers, and a range of extracurricular clubs. We want every child to have access to a rich and varied range of opportunities that promote their academic achievement, well-being, and character development. We are also committed to offering multiple sports fixtures and festivals throughout the year, promoting teamwork, confidence, and a healthy competitive spirit. Our goal is to create an environment where every child feels they belong, is motivated to learn, and is ready to take on the challenges of the future. I warmly invite you to come and see for yourself what makes Franciscan Primary School such a special place. We encourage prospective families, members of the community, and friends of the school to visit us and experience our nurturing environment, our engaging curriculum, and the joy of our pupils. I hope you enjoy exploring our website, which offers a glimpse into the exciting learning experiences we provide at Franciscan. Together, we will continue to build on our rich heritage and strive for excellence, ensuring that every child feels they belong and is given the opportunity to achieve their very best. Welcome to Franciscan Primary School – where we achieve excellence together. Warm regards, Fahri Francis Headteacher Franciscan Primary SchoolWorking Hours :Monday - Friday. Hours to be confirmed. Wages discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Physical fitness ....Read more...
Regional Project Manager
About YouDo you want to be recognised as a leading expert in the Public Safety & Subsidence sector?Can you collaborate with a multidisciplinary project team to deliver for the communities that we serve.Can you develop clear and effective scopes of work for the remediation of multiple coal mining subsidence projects in the East Midlands?If so, read on....Join our dynamic team dedicated to manage the mining legacy across the East Midlands and to ensure the safety of the public.To be successful you will need;Hold a degree or HND / HNC level in a Construction subject or Engineering or appropriate discipline or able to demonstrate suitable experience for the role. Knowledge of and practical implementation of H&S legislation particularly CDM 2015. Understanding and experience of NEC 4 contract administration, procurement routes, tendering, and reporting processes. Experience in setting, monitoring, and advising on project cash flows, KPIs, and financial implications.About The RoleAbout the role:You will be managing a portfolio of hazards, enquiries and subsidence projects in the East Midlands as part of a team providing expert advice and creative solutions to manage public safety and environmental issues associated with coal mining.The Mining Remediation Authority’s Public Safety and Subsidence Team manage over 1000 new projects every year relating to the historic liabilities of the Coal Mining industry throughout Great Britain.You will ensure that all projects and fieldworks are economically, efficiently and effectively managed and all statutory obligations are discharged, working with an internal project team and external contractors.Due to the locations of our sites a full driving license is essential and some flexibility to travel/work nationally at times.If you’re ready to make a difference and work in a role that combines technical expertise and practical solutions, we want to hear from you!We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!Role location: Home based ideally in the East Midlands - Nottinghamshire or Derbyshire area. This role is located in the East Midlands region of England (Nottinghamshire and Derbyshire) and we would require someone who lives in this area.Schedule: Application closing date: 4th May 2025 Sifting date: 6th May 2025 Coffee chat Interviews: w/c 12th & 13th May 2025. Interviews: 14th & 15th May 2025.(If you are unavailable on these interview dates, please make us aware, and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.Unfortunately we are unable to provide sponsorship for this role.About Mining Remediation AuthorityOur benefits: A cutting-edge pension scheme with an impressive employer contribution rate of 28.97%.Experience our values-based recognition scheme that celebrates your contributions.Flexibility in working patterns, whether it's full-time, part-time, or compressed hours.Embrace flexible working arrangements tailored to your needs.Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays.Benefit from a comprehensive parental leave policy with 26 weeks of full pay (subject to eligibility).Get support to further your professional qualifications and payment for one annual professional subscription.Access a free, confidential Employee Assistance Programme to support your well-being.Unlock exclusive employee discountsEnsure your well-being with an annual health check and receive £15 monthly towards well-being activities.Enjoy the convenience of on-site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office.Working with us:We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours. Please feel free to talk about what flexibility means to you at your interview.With a genuine commitment to flexible working, we believe that work life balance is incredibly important.Who we are:Here at the Mining Remediation Authority, we really are a great team to work with. We’re united in our passion and commitment to make a better future for people and the environment in mining areas.We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution.We are excited about what our future holds. Our work is helping to develop a new sustainable source of renewable energy for the UK. By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.We truly are a supportive organisation where we all live and breathe our values. We are inclusive, trusted and progressive in everything that we do.Equality, Diversity and Inclusion:As part of our commitment to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the minimum selection criteria who are disabled or from a minority ethnic community.We want to recruit you based on your skills and experience, and not the colour of your skin, where you come from, or who you share your life with. What’s important is that you can carry out your role effectively. That’s why, when you submit your application to us, we remove all your personal data before the hiring manager reviews your details.If you are successful and you join us, you can be confident that this is because we trust that you will be successful and can make a difference. By continuing to improve our diversity, we continue to improve our knowledge and innovation and live our values of being trusted, inclusive and progressive. If you have the skills and experience that we are looking for, but you require an alternative application form or other reasonable adjustments to apply, let us know. You can get in touch by email at recruitment@coal.gov.uk or give us a call on 01623 637000 ....Read more...
Finance Business Partner
About YouHow would you like to be the Finance Director of your business area?Do you want to be at the heart of the business and do you have a passion to make a difference by bringing Finance to life?Would you like to belong to a forward looking organisation that promotes flexibility and inclusivity and has the environment and people at it's heart?If so, read on...I’m pleased to announce that we are now recruiting a Finance Business Partner to join our Finance Team. We’re a team that works hard, and that has fun and celebrates our success.Finance Business Partners at the Mining Remediation Authority enjoy a varied role which reflects the diverse range of activity undertaken by the organisation. To keep things interesting and provide a fresh challenge, business partner areas are moved around the team every 1-2 years. You will see yourself as Finance Director for the area of business that you support. In practice, that means you think holistically, are regularly involved, and provide a great service covering, planning, reporting, governance and decision support.You will receive a generous overall benefits package, including a bonus scheme that will recognise your performance and contribution and your ongoing development will be supported, in fact we require all staff to complete 5 days training. Alongside six other Finance Business Partners, you will report to the Principal Finance Manager and be responsible for providing the management accounting and decision support services to the Ming Remediation Authority’s management teams, incorporating financial planning and analysis, commercial support, performance monitoring and reporting. Governance is also a key element of the role, for example internal and external audit, and effectively assessing risks in the business area you support.You will effectively manage own performance and be accountable for meeting individual, team and corporate objectives, through positive contribution, as well as in accordance with the organisation’s values and behaviours. You will identify opportunities and implement change as part of a continuous improvement cycle driving efficiency, effectiveness and value for money, You will have mature people skills, enjoying effectively developing and maintaining and develop positive stakeholder relationships. We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!To find out more about the role, take a look at the job description. Role location: Hybrid working (on average 2 days working out of our Mansfield office) Schedule: Application closing date: 26th May 2025 Sifting date: w/c 26th May 2025 Interviews: w/c 2nd June 2025(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.Unfortunately we are unable to provide sponsorship for our roles.About Mining Remediation AuthorityOur benefits: A cutting-edge pension scheme with an impressive employer contribution rate of approximately 28.97%.Experience our values-based recognition scheme that celebrates your contributions.Flexibility in working patterns, whether it's full-time, part-time, or compressed hours.Embrace flexible working arrangements tailored to your needs.Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays.Benefit from a comprehensive parental leave policy with 26 weeks of full pay (subject to eligibility).Get support to further your professional qualifications and payment for one annual professional subscription.Access a free, confidential Employee Assistance Programme to support your well-being.Unlock exclusive employee discountsEnsure your well-being with an annual health check and receive £15 monthly towards well-being activities.Enjoy the convenience of on-site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office.Working with us:We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours. Please feel free to talk about what flexibility means to you at your interview.With a genuine commitment to flexible working, we believe that work life balance is incredibly important.Who we are:Here at the Mining Remediation Authority, we really are a great team to work with. We’re united in our passion and commitment to make a better future for people and the environment in mining areas.We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution.We are excited about what our future holds. Our work is helping to develop a new sustainable source of renewable energy for the UK. By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.We truly are a supportive organisation where we all live and breathe our values. We are inclusive, trusted and progressive in everything that we do.Equality, Diversity and Inclusion: As part of our commitment to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the minimum selection criteria who are disabled or from a minority ethnic community.We want to recruit you based on your skills and experience, and not the colour of your skin, where you come from, or who you share your life with. What’s important is that you can carry out your role effectively. That’s why, when you submit your application to us, we remove all your personal data before the hiring manager reviews your details. If you are successful and you join us, you can be confident that this is because we trust that you will be successful and can make a difference. By continuing to improve our diversity, we continue to improve our knowledge and innovation and live our values of being trusted, inclusive and progressive. If you have the skills and experience that we are looking for, but you require an alternative application form or other reasonable adjustments to apply, let us know. You can get in touch by email at recruitment@coal.gov.uk or give us a call on 01623 637000 ....Read more...
Project Administrator
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases. Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types. This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services. Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required. Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software. Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital. The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders. This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products. Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes. Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness. Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation. Project Administrators also facilitate and manage compliance submissions as needed. This role includes dispatching service orders to WTI Technicians, tailored to the specific project type. For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting. Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights. Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations. Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days. This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements. Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services. They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval. The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end. This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting. OTHER REQUIRED DUTIES: Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur Hours to Day Conversions Calculating Market Price Weekly backlog meetings Review and resolve customer disputes Manage tech service expenses Assist with travel and hotel arrangements for maintenance and repair routes Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation Coordinate material orders Review and process Readsoft workflow items Monitor daily, weekly and monthly reports Customer/Vendor Billing Portals Bi-weekly Project Review Meetings Payment Reconciliation Report low margin jobs Facilitate effective communication Process Implementation Reviews Assist in the preparation of project presentations, reports, and other project-related materials Problem Solving Conflict Management Escalation of concerns and issues Archive Project files as necessary Participate in special projects when necessary EDUCATION: Business Management/Administration or equivalent combination of education and experience. EXPERIENCE: 4-7 years related experience and/or training Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage OTHER SKILLS AND ABILITIES: Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Keeping records, documents, and project files organized and easily accessible. Excellent written and verbal communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Understanding of project budgets, cost tracking, and financial reporting. Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports. Strong time management skills to handle project deadlines and ensure timely task completion. Ability to manage time effectively in a fast-paced environment. Ability to work well with a diverse group of people, from team members to external vendors. Skill in fostering a collaborative, respectful work environment. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress. Ability to resolve conflicts and keep the team working toward common goals. Handling disputes diplomatically and maintaining positive relationships among project team members. Knowledge of State prevailing wage, DB and SCA Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Senior Project Manager, Project Management Office
Full-time; PermanentDate Posted: April 25, 2025Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.We are seeking a highly motivated and enthusiastic Senior Project Manager, Project Management Office that has a passion for project management and the Pacific National Exhibition (PNE). The Senior Project Manager, Project Management Office, will work under the direction of the Vice President, Facilities, Maintenance & Master Planning as a senior leader in the PNE’s Project Management Office.Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In your role as a Senior Project Manager, your primary accountabilities will be to: Conduct independent project management duties for large, complex and multi-disciplinary projects.Lead the development and management of the PNE multi-year capital plan and annual capital program.Lead all aspects of a project, from project initiation, planning, execution, control, monitoring to closing.Create and prepare templates using MS Projects, suites of MS Office, Teams, SharePoint and online PM tools.Participate in confidential planning that have operational and financial implications to the PNE.Track critical project milestones and follow-up with accountable stakeholders to ensure outcomes are delivered.Highlight potential risks and issues and make recommendations to the Project Sponsor and/or executive stakeholders.Create and present project-related content to project stakeholders and senior executives.Develop and monitor project budgets and schedules.Organize and lead meetings with project team, stakeholders and vendors and manage actions arising from them.Lead in the coordination of various meetings including preparing agendas and confidential meeting minutes.Lead in developing RFPs and contract management activities.Develop reports and presentations to executive-level stakeholder groups including the PNE Executive Team, PNE Board, Vancouver City Council and the Vancouver Parks BoardArchive projects with closing and lesson sharingLead project activities and deliverables as planned and assignedSupervise and engage contractors, vendors and other external stakeholders in all stages of project life cycleLead PNE Masterplan projects in alignment of PNE’s corporate priorities, capital plan and long-term visionSupervise junior project management staff as assigned What else? Must have a university degree in engineering, architecture, urban planning, project management or related discipline, or an equivalent combination of education, training, or experience.Must have a minimum of 5 years of project management experience, preferably working on capital construction and facilities projects.Two years supervisory experience and experience of working with diverse internal stakeholders to influence change and foster teamwork and collaboration is desiredProfessional designation is a strong assetFamiliarity with building codes, by-laws and LEED standardsFluent use of MS Project and other project management software/systems is required.Formal training in project management methodologies, preferably consistent with those provided by PMI (Project Management Institute) preferred.Project Management Professional (PMP) certification is considered a strong asset.Knowledge of facilities management and building systems is a strong asset.Project Management experience of capital projects in excess of $10M is an assetKnowledge of the municipal government process and capital construction projects is an asset.Sound knowledge of project management methodologies and standardsDemonstrated ability to deliver high-quality and timely results under tight deadlines.Ability to write effectively, organize and maintain project documentation, prepare status reports and summaries.Ability to communicate clearly and concisely both orally and in writing, including preparing and delivering presentations.Ability to analyze and solve problems, take decisions or make recommendations based upon thorough analysis of facts.Ability to focus on detail, while maintaining a balanced high-level view of an assignmentAbility to manage change and assist others with adapting to change.Successful candidates must undergo a Criminal Record Check. Who are you? OrganizedMethodicalProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.Additional InformationThe PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $95,000 - $120,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Site Security Officer
Casual; On-Call Wage & Paygrade: $ 29.76 (PG8P) Plus 10 % in lieu of Benefits and Vacation. Availability required: evenings, nights & weekends Date Posted: March 27, 2025 Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization's core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to "Deliver Memorable Experiences" for all who interact with the PNE whether it is our guests, our employees, or the community. We are looking for a diligent and talented individual to join our PNE Public Safety Team and help us maintain a safe environment for all guests and team members. Site Security Officers of the Public safety Team will work under the direction of the Manager, Public Safety. If you have experience and passion for event security, then this is a perfect opportunity for you. Why join our Team? Exhilarating and fun-loving culture Flexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands Competitive compensation package Opportunity to create lasting memories and friendships! What will you do this year? In your role as a Site Security Officer your primary accountabilities will be to: Responsible for the protection of PNE assets from damage or loss due to fire, theft, vandalism, and weather Conduct rounds in and around buildings, rides, shops, lots, roadways and yards Secure and unsecure buildings as required Conduct both mobile and extensive foot patrols across the site. Responsible for scanning over 50 NFC checkpoints per shift to ensure thorough security and monitoring of all areas. Use electronic scanners, CCTV, access control equipment, computers and other portable devices to ensure the security of the site Conduct hazard assessments and equipment inspections ....Read more...