Operational Delivery Manager – Distributed Energy (Renewables) Location: London office – Hybrid working available. About the Company This company is an investor in sustainable onsite energy solutions. It develops, owns, and operates energy systems that assist businesses in becoming more sustainable while reducing energy costs. Established in early 2024, the company has a robust pipeline of over 500 MW of distributed generation, including solar PV and battery storage projects. The goal is to become a leading distributed energy business in Europe, backed by a well-capitalised equity commitment and additional debt capacity. The company partners with major sustainable infrastructure developers and is supported by a strategic investment from a global infrastructure investment firm looking to expand its real asset portfolio across various markets. As part of a global renewable energy brand, this company operates across the UK, Europe, the USA, and Australia. With a dynamic and entrepreneurial culture, the company offers a flat structure, enabling significant personal and professional growth. Employees work with a passionate team dedicated to renewable technology, innovation, and a sustainable future.The RoleIn this role, you will have the opportunity to lead the delivery of core business operations through the optimisation of technology, processes and data. The successful candidate will unlock our growth potential by delivering efficient operational performance. We are looking for an individual who will help work smarter and faster, both between functions within our business and externally with our channel partners.ResponsibilitiesOversee daily business operations to ensure teams and partners collaborate effectively to achieve key objectives.Develop, streamline, and implement processes that boost efficiency, incorporating automation where possibleCollaborate with technology providers to deploy tools and systems aligned with our growth goals.Seek out opportunities to enhance the user experience by simplifying digital interactions for both employees and partners.Define and manage core business data to equip teams with valuable insights and analytics.Facilitate integration across the business's technology platforms, such as linking CRM with Finance or Asset Management systems.Set and track KPIs and performance indicators to drive continuous improvement.Utilise tools like Excel, MS Dynamics, and BI dashboards to generate reports and deliver actionable insights.Foster a culture of innovation by advocating for advanced technology solutions, including the adoption of AI tools.Lead efforts in information security, data protection, and regulatory compliance, including adherence to GDPR.Requirements Minimum 5 years’ experience in business operations, process improvement, systems delivery or related fieldA practical, hands-on problem solver with a strong sense of ownershipProven experience in operational delivery, business process improvement and workflow automation – ideally in a small or scale-up businessTrack record of developing workflow tools or low-code platforms in a fast-paced environmentData-literate, with experience of delivering a data strategy to improve decision-makingIdeally, experience of using Microsoft Dynamics CRM to build sales and/or project management capabilityEntrepreneurial drive to work in a high-growth, fast-paced environment with a strong sense of ownership and accountability. About Us Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas, and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world.....Read more...
Junior IT Support Analyst - Harlow, Essex - £30-33,000 per annum Are you looking to kickstart your IT career and join a leading company based in Harlow? CBW are recruiting for an established contractor that is seeking a motivated and ambitious IT Support Technician to join a growing team and provide first-class technical assistance across a range of systems and services. Brief Overview;Monday - Friday 8am - 5pm Permanent position Office based - hybrid after probation £30-33,000 per annum (DOE)Clear progression opportunities Role Overview; We are seeking a dynamic and detail-oriented individual eager to contribute to a wide range of tasks and systems. As part of the team, you will leverage your analytical mindset and problem-solving skills to enhance our business systems and processes. This role offers the opportunity to work across diverseprojects, collaborating with internal teams and external partners to drive operational efficiencies and deliver exceptional solutions. Key Responsibilities:Demonstrate a willingness to learn and adapt to various systems and tasks.Collaborate closely with the Head of Systems Development and external partners.Gather and analyse system performance data to drive informed decisions.Accurately translate project requirements into system developments and implementations.Manage both complex and simple projects within Alphatrack Systems and Group functions.Configure and develop business systems for internal and external customers using Tesseract and other tools.Optimize Tesseract and oversee stakeholder engagement to implement changes.Develop and deliver process mapping, system user guides, and training materials.Ensure the seamless day-to-day operation of Tesseract and its integration with other systems.Support administrative and operational teams with technical expertise.Streamline processes within Tesseract to enhance efficiencies.Provide IT analytical support and utilize tools like Google for investigative purposes OperationalOffer first-line technical support to end-users to identify IT issues via phone, email, or in person.Resolve issues in collaboration with other partners and stakeholders.Lead the implementation of new systems and applications.Drive process efficiency by streamlining workflows and optimizing system usage.Generate and interpret performance data to improve operational effectiveness.Maintain KPI reports, management dashboards, and performance metrics to support the Business Support team.Handle customer and internal staff requests with a high standard of customer service.Monitoring system performance and addressing any problems or issuesDocumenting procedures and issues for future referenceVersion 1.1 Testing and evaluating new and/or enhance existing technology for possible/planned implementationOrganisational skills to prioritise and manage multiple tasks and/or projects simultaneouslyAbility to work autonomously and as part of a team SystemsMS Office (Excel, Word) – RequiredTesseract – AdvantageousSQL – AdvantageousCompleat (Sage compatible) – AdvantageousStock Right Now – Advantageous IIS – AdvantageousSAP Crystal Reports – Advantageous Microsoft Applications: Visual Basic, MS Access, CRM Dynamics – AdvantageousProgramming & Integration: PHP, MySQL, JSON, API REST technologies – AdvantageousAI Technologies: Usage and implementation – AdvantageousIoT Platforms: Usage and implementation – AdvantageousQliksense (Business Analytics): Design and implementation – Advantageous....Read more...
