Bodyshop Parts Advisor / Parts Controller role:
- Salary up to £30,000 per annum
- Great Company Benefits
- Permanent Role
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Parts Advisor / Parts Controller to join their busy site in the Reading area.
Bodyshop Parts Advisor / Parts Controller job role:
- You will be responsible for the management of the Bodyshop Parts department
- Maintaining and operating an efficient and profitable parts operation
- Motivate and develop the Parts Department
- Source additional parts from outside the Bodyshop using the appropriate search methods
Requirements for Bodyshop Parts Advisor / Parts Controller :
- Strong background within the Parts Department having managed a team in a previous role
- The ideal Bodyshop Parts Advisor must have excellent interpersonal and communication skills together with a friendly and approachable manner
- You will be computer literate and have worked with some form of parts software/platform.
If you are interested in finding out more get in contact with Piam Pishgoo 01202 55291 / piam@holtautomotive.co.uk or send us your CV by Clicking Apply Now!
Bodyshop Parts Advisor - up to £30k - Bodyshop - Reading....Read more...
Parts Sales Advisor vacancy:
- Salary: Up to £32,000 per annum
- Potential bonus opportunity
- 44 Hours - Monday to Friday with alternate Saturday mornings
- Employee Assistance Programme
- Pension
- 20 days holiday (increase with service)
- Permanent Role
I have a fantastic opportunity for an experienced Parts Sales Advisor to join a leading Aftermarket Parts team based in the Tamworth area.
Parts Sales Advisor roles and responsibilities:
- Organise current stock and keep stock levels replenished.
- Flexibility to take on ad hoc duties to support the business including work in the warehouse.
- Maintain Customer relationships with customer service excellence to promote future transactions.
- Follow company policies and procedures when processing transactions.
- Ensure all deliveries are achieved in a timely manner.
- Aim to achieve best possible price when purchasing from our suppliers.
- Answer incoming calls with a motivation to secure sales.
- Work with the Branch manager and Team to drive sales and achieve set KPIS/SLAs
- Efficiently process transfers to meet company / client expectations.
- Continue to build customer base to expand sales opportunities.
Skills and experience required as a Parts Sales Advisor:
- Excellent Customer Service skills
- Previous Truck and Trailer parts experience is essential.
- Confident in all forms of communication (Telephone / Written)
- IT Literate.
- Work well in a team, and self-motivated to drive personal performance.
If you want to hear more about the Parts Sales Advisor role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Parts Sales Advisor £32,000 Parts Sales Tamworth
Parts Advisor / Parts Supervisor /Parts Manager / Parts Jobs / parts sales / TPS
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An opportunity has arisen for a Parts Advisor with 2 years of experience to join a well-established automotive parts distributor specialising in wholesale and retail supply of vehicle components and accessories.
As a Parts Advisor, you will be assisting trade customers with parts enquiries, managing orders, and supporting sales growth.
This full-time permanent role offers a starting salary of £30,000 and benefits.
You Will Be Responsible For
? Handling customer enquiries via phone, email, and face-to-face
? Accurately identifying required parts using provided details
? Preparing price estimates and checking product availability
? Processing orders from multiple suppliers
? Building and maintaining strong customer relationships
? Proactively developing new business opportunities
? Completing administrative duties including invoice and payment processing
What We Are Looking For
? Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Parts Consultant, Service Advisor or in a similar role
? Proven experience of 2 years in parts advisory.
? Confidence in using Electronic Parts Catalogues (EPCs)
? Strong organisational abilities with attention to detail
? Professional communication skills, both written and verbal
? Ability to prioritise and manage multiple tasks efficiently
What's on Offer
? Competitive salary
? Performance-related bonus scheme
? No evening or weekend working required
? Generous holiday allowance plus bank holidays
? Employee discounts on products and services
? Free on-site parking
? Regular company events promoting a positive team environment
This is a fantastic opportunity for a Parts Sales Advisor to join a respected organisation and play a key role in their ongoing success.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest a....Read more...
Parts Advisor
Location of the Parts Advisor role: Brighouse
Salary: up to £30k (DOE)
Hours: Monday to Friday plus Saturday rota
A Brighouse based company is seeking a proactive and customer-focused Parts Advisor to join our busy team. You’ll play a key role in supporting the workshop and retail customers by supplying the right parts, maintaining stock levels, and ensuring excellent service.
Key Responsibilities
Identify, source, and supply vehicle parts to retail customers, workshop, and trade accounts
Provide accurate advice on parts availability, pricing, and compatibility
Process orders efficiently using the dealer management system
Receive, check, and store incoming stock deliveries
Monitor and maintain stock levels to ensure availability
Handle customer enquiries at the counter, over the phone, and via email
Build strong relationships with customers and colleagues
Assist with stock control, returns, and warranty parts processes
About You
Previous experience as a Parts Advisor or in a similar automotive parts role (preferred)
Knowledge of commercial vehicle parts advantageous, but not essential (training provided)
Strong IT and administration skills
Excellent communication and customer service skills
Ability to work well in a fast-paced team environment
Reliable, organised, and detail-oriented
Benefits of the Parts Advisor role :
Competitive salary package
Working for a well-established, reputable company
Training and career development opportunities
Supportive team environment within a well-established company
If you’re a motivated individual with a passion for the motor trade and first-class customer service, apply for the Parts Advisor position today or contact Maisie at E3 Recruitment.....Read more...
An opportunity has arisen for a Parts Advisor with 2 years of experience to join a well-established automotive parts distributor specialising in wholesale and retail supply of vehicle components and accessories.
As a Parts Advisor, you will be assisting trade customers with parts enquiries, managing orders, and supporting sales growth.
This full-time permanent role offers a starting salary of £30,000 and benefits.
You Will Be Responsible For
* Handling customer enquiries via phone, email, and face-to-face
* Accurately identifying required parts using provided details
* Preparing price estimates and checking product availability
* Processing orders from multiple suppliers
* Building and maintaining strong customer relationships
* Proactively developing new business opportunities
* Completing administrative duties including invoice and payment processing
What We Are Looking For
* Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Parts Consultant, Service Advisor or in a similar role
* Proven experience of 2 years in parts advisory.
* Confidence in using Electronic Parts Catalogues (EPCs)
* Strong organisational abilities with attention to detail
* Professional communication skills, both written and verbal
* Ability to prioritise and manage multiple tasks efficiently
What's on Offer
* Competitive salary
* Performance-related bonus scheme
* No evening or weekend working required
* Generous holiday allowance plus bank holidays
* Employee discounts on products and services
* Free on-site parking
* Regular company events promoting a positive team environment
This is a fantastic opportunity for a Parts Sales Advisor to join a respected organisation and play a key role in their ongoing success.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Parts Advisor Paying £28-32k depending on experience. Shifts patterns. 31 holidays including BH. Permanet position. Join a leading, award-winning Automotive company known for its commitment to quality and customer satisfaction. This is an exciting opportunity to be part of a dedicated team, helping to deliver exceptional service and solutions to meet our clients’ needs.Key duties of the Parts Advisor:
First point of contact for customers via phone, email, and in person, delivering a professional and friendly service
Identify, locate, and source required parts efficiently
Process customer payments accurately and in line with company procedures
Liaise with internal departments, such as the shop floor, to coordinate parts availability and service delivery
Maintain and update the in-house system with accurate and timely information
Ensure all relevant documentation and records are completed and updated in compliance with company policies
The Parts Advisor role is based in the Uxbridge area. You would be best suited to the Parts Advisor role, if you have worked a technical or office based Automotive role. If you are committed to achieving goals and developing your career, this role is for you! What's in it for you as the Parts Advisor :
Overtime Opportunities
23 Days holiday + BH + a day off for your birthday
Branded uniform allowance
Auto-enrolment pension
Reward and recognition programme
Annual company award ceremony
Permanent position
Career growth and development
If you have any questions or are interested in the Parts Advisor role please contact Maisie at E3 recruitment.....Read more...
Parts Advisor Paying £28-32k depending on experience. Shifts patterns. 31 holidays including BH. Permanet position. Join a leading, award-winning Automotive company known for its commitment to quality and customer satisfaction. This is an exciting opportunity to be part of a dedicated team, helping to deliver exceptional service and solutions to meet our clients’ needs.Key duties of the Parts Advisor:
First point of contact for customers via phone, email, and in person, delivering a professional and friendly service
Identify, locate, and source required parts efficiently
Process customer payments accurately and in line with company procedures
Liaise with internal departments, such as the shop floor, to coordinate parts availability and service delivery
Maintain and update the in-house system with accurate and timely information
Ensure all relevant documentation and records are completed and updated in compliance with company policies
The Parts Advisor role is based in the Uxbridge area. You would be best suited to the Parts Advisor role, if you have worked a technical or office based Automotive role. If you are committed to achieving goals and developing your career, this role is for you! What's in it for you as the Parts Advisor :
Overtime Opportunities
23 Days holiday + BH + a day off for your birthday
Branded uniform allowance
Auto-enrolment pension
Reward and recognition programme
Annual company award ceremony
Permanent position
Career growth and development
If you have any questions or are interested in the Parts Advisor role please contact Maisie at E3 recruitment.....Read more...
Parts Advisor Buckingham£30,000 - £38,000 + Progression + Become a technical specialist + Training + Package + Immediate startAre you looking for a growing manufacturing company and is in need of a Parts Advisor to help with the technical side of the business. Work for a company with commitment to consistent training and development that empowers you to advance your career. Ideal for ambitious individuals seeking progression opportunities, including building a team under you.As a Parts Advisor you'll deal with anyone from customers to engineers. Engage with customers to understand their technical needs and provide tailored technical solutions that align with their requirements. If you're ready to take the next step in your career and make a difference to the company's growth plans, apply now.Your Role As A Parts Advisor Will Include:* First point of contact for customers - providing quotes and technical support * Stock levels - in house and for engineers * Involved with scheduling for engineers too * A lot of technical advice and knowledgeAs A Parts Advisor You Will Have:* Knowledge of Parts is ideal * Customer service experience is needed * Self starter personality and motivated * Live commutable to Buckinghan area If interested, please apply and call Georgia on 07458163040 for immediate consideration.Keywords: parts specialist, parts advisor, technical parts, technical sales, buckingham, brackley, milton keynes, oxford
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Please visit our website at futureengineer.co.uk to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.....Read more...
Parts Advisor
Salary: £32,500 per annum + benefits
Location: Avonmouth
Job Type: Full-time, Permanent
Hours: Monday to Friday - 8.30am to 5.30pm - No Weekends
About the Role We are looking for an experienced Parts Advisor to join a leading commercial vehicle dealership based in Avonmouth. Working within a busy parts department, youll support technicians and workshop staff by ensuring the right parts are available at the right time.
Key Responsibilities
- Provide efficient parts support to the service and workshop teams.
- Maintain accurate stock levels and manage inventory.
- Order and source specialist parts when required.
- Carry out regular stock checks and ensure parts are correctly delivered.
- Deliver excellent customer service both internally and externally.
Requirements
- Previous experience in an automotive / commercial vehicle parts role.
- Strong IT and administration skills.
- Excellent communication and customer service skills.
- Full UK driving licence (essential).
Benefits
- Competitive salary of £32,500 per annum.
- Opportunity to work with a reputable multi-site dealership.
- Ongoing training and career development.
How to Apply If you are interested in this Parts Advisor position in Avonmouth, please contact John Barnes on 07955 081 481, email john@holtrecruitment.com, or click Apply Now to submit your CV.....Read more...
Handling, receiving stock, payments, procedures, identifying, sourcing and ordering parts
Monitoring and solving customer problems/enquiries and processing customers’ orders
The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme - ECAT
A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service
Training:Customer Service Specialist Level 3.
Visited within the workplace every 28 days by a skills coach.
Train at the state-of-the-art MAN Training Academy in Manchester, every 6-8 weeks.Training Outcome:Full-time Service Advisor.
Mentor. Employer Description:Trucks, buses or vans: MAN Truck & Bus is one of Europe’s leading commercial vehicle manufacturers. As a result, MAN addresses three coinciding challenges in the areas of e-mobility, digitalisation and automation. Our aim: By the end of the decade, we will have developed a fully autonomous, zero-emission truck.Working Hours :Monday to Friday, working hours TBC, (maybe occasional weekend shifts).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Creative,Patience....Read more...
Parts and Service Coordinator Harwich
£35,000 - £40,000 basic + Supportive Employer + Stability + Good Working Environment + Package + Immediate Start
Are you a parts and service coordinator looking to work for a family run business? If so, this is a great opportunity to join a truely great culture!
Work for a company who can offer you job security and provide their employees with training aimed at improving and furthering their skillset. A great opportunity for a parts and service coordinator looking for a job for life.
This leading firm manufactures industrial machinery and have been established for a long time - they have great relationships with clients and a reputation that speaks for itself. As a parts and service coordinator you will benefit from unparalleled job security whilst being able to be part of a great, friendly team.
Your Role As A Parts and Service Coordinator will include:
* Parts Advisor - Workshop / Office based role * Be the first point of contact for customers and engineers * Sell and up-sell on parts orders and enquiry * Scheduling for the Engineers * Provide expert technical advice to customers * Provide quotes upon enquiries The Successful Parts and Service Coordinator Will Have:
* A background from a parts / service coordinator role * Some technical knwoledge * Self starter attitude and organisation skills * Live commutable to Harwich
Please apply or contact Georgia Daly for immediate consideration
Keywords: parts advisor, customer service advisor, engineering, technical, service coordinator, spare parts, harwich, essex, felixstowe, chelmsford, colchester
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.....Read more...
The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive training, while in full-time employment.
What will I be doing? A dedicated pathway containing specialist training for Parts Advisor will run alongside the standard to ensure apprentices gain full knowledge of their specialist area at the appropriate level.
As a Parts Advisor you will have direct contact with customers, initially taking calls for parts required from both trade and retail customers and supporting the efficient effective supply of parts to the workshop.
A qualified apprentice will be able to:
Be a confident first and last point of contact with customers
Take customer and workshop orders
Communicate effectively with both customers and the vehicle technicians
Manage customer complaints
Offer advice and guidance for vehicle care, warranty retention and warranty claims
Sales/advice for accessories and modifications
Collate information for CSI
As a Parts Advisor an apprentice will be responsible for ordering, selling and managing stock control on vehicle parts.
Once the apprenticeship is complete, they will be able to:
Take orders from customers both face-to-face and over the phone
Maintain an ordered stock room and find parts from stock
Raise invoices
Liaise with other members of staff
Training:Customer Service Practitioner level 2
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
Upon successful completion of the apprenticeship, the role holder will progress to full-time employment with the company
Employer Description:With over 30 years of accident repair experience, with sites across the UK and a commitment to delivering exceptional customer service time and time again, Steer is one of the industry's leading automotive repair groups.Working Hours :Monday- Friday, 9.00am- 5.00pm (Breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Creative,Initiative....Read more...
An exciting opportunity has arisen for a Service Advisor to join an independent vehicle service and repair garage specialising in maintenance and diagnostics for premium cars while also servicing a range of other vehicles.
As a Service Advisor, you will be supporting the service department to ensure smooth daily operations and excellent customer experience.
This full-time role offers a salary range of £28,000 - £34,000 and benefits.
You will be responsible for
? Managing customer bookings via phone and online and updating the service diary.
? Liaising with workshop managers and technicians to coordinate jobs efficiently.
? Sourcing parts, calculating labour costs, and preparing accurate job pricing.
? Building and upselling customer work, including preparing vehicle reports.
? Supporting front-of-house operations to maintain seamless customer experience.
What we are looking for
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Parts Advisor or in a similar role.
? Ideally have 3 years of experience within a volume specialist or prestige automotive brand.
? Strong understanding of motor vehicles and the automotive trade.
? Skilled in customer engagement and handling enquiries professionally.
Shift:
? Monday - Friday: 8am to 5.30pm
? 1 in every 3 Saturdays: 8.00am to 1.00pm.
? 1 hour lunch break
What's on offer
? Competitive salary.
? 22 days Paid holidays and bank holidays.
? Company pension scheme.
? Employee discounts
? Free on-site parking.
This is a fantastic opportunity to progress your career in a supportive and fast-paced automotive environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy ....Read more...
An exciting opportunity has arisen for a Service Advisor to join an independent vehicle service and repair garage specialising in maintenance and diagnostics for premium cars while also servicing a range of other vehicles.
As a Service Advisor, you will be supporting the service department to ensure smooth daily operations and excellent customer experience.
This full-time role offers a salary range of £28,000 - £34,000 and benefits.
You will be responsible for
* Managing customer bookings via phone and online and updating the service diary.
* Liaising with workshop managers and technicians to coordinate jobs efficiently.
* Sourcing parts, calculating labour costs, and preparing accurate job pricing.
* Building and upselling customer work, including preparing vehicle reports.
* Supporting front-of-house operations to maintain seamless customer experience.
What we are looking for
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Parts Advisor or in a similar role.
* Ideally have 3 years of experience within a volume specialist or prestige automotive brand.
* Strong understanding of motor vehicles and the automotive trade.
* Skilled in customer engagement and handling enquiries professionally.
Shift:
* Monday - Friday: 8am to 5.30pm
* 1 in every 3 Saturdays: 8.00am to 1.00pm.
* 1 hour lunch break
What's on offer
* Competitive salary.
* 22 days Paid holidays and bank holidays.
* Company pension scheme.
* Employee discounts
* Free on-site parking.
This is a fantastic opportunity to progress your career in a supportive and fast-paced automotive environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/management
Processing warranty claims and payment
Identifying parts
Business development/planning
Marketing and visual merchandising
Forecasting and budgeting
Managing logistics, including organising and arranging deliveries
Training:You will learn the key principles, practices and skills that underpin the role. You will achieve a Level 2 Retailer qualification to further develop and apply your skills in more complex situations.
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:
Parts Process Specialist
Parts Supervisor
Parts Manager
After Sales Manager
May lead to Sales Executive
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
An exciting opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will act as the key liaison between customers and the workshop, ensuring smooth service operations and maintaining high customer satisfaction. This full-time role offers basic salary range of £29,000 - £32,000, OTE £35,000 and benefits.
You will be responsible for
? Act as primary contact for customers, managing bookings and providing workshop updates.
? Maximise workshop efficiency by scheduling jobs and upselling additional services.
? Process repair authorisations, warranty claims and accurate invoicing.
? Maintain vehicle service records and ensure parts are ordered promptly.
? Conduct pre- and post-service customer communications to ensure satisfaction.
? Keep reception area presentable and comply with all health & safety standards.
? Stay updated on manufacturer requirements and maintain professional standards.
What we are looking for:
? Previously worked as a Service Advisor or in a similar role.
? Ideally have experience working with HGV or light commercial vehicles.
? Basic technical knowledge of commercial vehicles.
? Strong customer service and communication skills.
? Ability to multitask in a fast-paced environment.
Shifts:
? Monday - Friday:5:30am - 2:30pm, 8:00am - 5:00pm, 10:00am - 7:00pm
? 1 in 3 Saturday mornings: 7:00am - midday
What's on offer:
? Competitive salary
? 30 days holiday including bank holidays
? Employer Statutory Pension Scheme
? Free Class IV MOT per year
? Mental Health First Aiders
? Referral bonus if you introduce your technician friends (£1500!)
? Paternity pay - Full 2 weeks pay
? Personal Accident Scheme
? Corporate uniform provided
? Cycle to work scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important In....Read more...
The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Duties will include:
Working with customers to meet their requirements and giving advice on additional parts and services
Matching orders against stock items and sourcing parts, while offering competitive prices
Working as a team and independently to reach set goals and KPIs
Delivering fantastic customer service while remaining efficient and focused on your tasks
Incoming and outgoing call handling, face-to-face transactions, and IT-based communications
Managing goods in and out
Working with suppliers, placing orders or returns and processing paperwork accurately
Working to a high level of customer service at all times and remain courteous and police to customers
Training:Candidates will work towards achieving Level 2 Customer Service Practitioner Apprenticeship Standard.
They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications
Standard Training will include:
Nationally recognised qualifications
IMI level 2 Certificate in Customer Service for the Automotive Industry
ATA Accreditation Customer Service Advisor
Bespoke Hyundai certified training
Regular in dealer review and assessment visits
Functional skills if needed
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1Training Outcome:
Possible permanent position on the completion of the apprenticeship
On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k
Employer Description:At Hyundai Birmingham West, our mission is to provide exceptional service that exceeds customer expectations, ensuring growth and security for all.
We are a family-owned dealership with a proud history of serving motorists across Shropshire, Herefordshire and the West Midlands for over 70 years. Established in 1953 by Mr. Derrick Grieveson under the name Worcester Carsales, our business has grown significantly while staying true to its customer-first values.Working Hours :Monday - Friday, 8.00am - 5.00pm with a 30-minute lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/management
Processing warranty claims and payment
Identifying parts
Business development/planning
Marketing and visual merchandising
Forecasting and budgeting
Managing logistics including organising and arranging deliveries
Training:
You will learn the key principles, practices and skills that underpin the role
You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz.
Examples of some career paths our graduates have taken are:
Parts process specialist
Parts supervisor
Parts manager
After sales manager
May lead to sales executive
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :To be confirmed by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Duties will include:
Working with customers to meet their requirements and giving advice on additional parts and services
Matching orders against stock items and sourcing parts, while offering competitive prices
Working as a team and independently to reach set goals and KPIs
Delivering fantastic customer service while remaining efficient and focused on your tasks
Incoming and outgoing call handling, face-to-face transactions, and IT-based communications
Managing goods in and out
Working with suppliers, placing orders or returns and processing paperwork accurately
Working to a high level of customer service at all times and remain courteous and police to customers
Training:Candidates will work towards achieving Level 2 Customer Service Practitioner apprenticeship stanard. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications.
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1 Level 2 Customer Service Practitioner apprenticeship standard, Standard Training will include:
Nationally recognised qualifications
IMI level 2 Certificate in Customer Service for the Automotive Industry
ATA Accreditation Customer Service Advisor
Bespoke Hyundai certified training
Regular in dealer review and assessment visits
Functional skills if needed
Training Outcome:
Possible permanent position for the right candidate on the completion of the apprenticeship
On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k
Employer Description:Drive operates 29 franchise outlets for Vauxhall, MG, Leapmotor, Hyundai, Citroën and Peugeot in the North East, South West, East Midlands, Yorkshire and the Humber, Hampshire and Suffolk areas, giving both a national presence to the group whilst supporting a local community spirit..Working Hours :Monday - Friday, 8.00am - 5.00pm with a 30 min lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
You will be ordering parts for many different makes and models of accident damaged vehicles from a variety of sources
You will progress chase parts orders, checking parts in, recording parts, booking parts onto jobs, storing and issuing parts, panels and consumables
You will be dealing with both colleagues and suppliers in person, by telephone and by e-mail
You will be working alongside on-site service technicians to ensure they have the parts needed to complete their daily work
You will use a number of different software systems
Learn customer service and business administration skills
Training:
Our training partner will deliver a high-quality Business Administration Level 3 programme here in our bodyshop
No college attendance required as training will take place onsite
You will work alongside a highly skilled mentor who will support you in becoming a qualified Parts Advisor
Once the apprenticeship is complete you will achieve a Level 3 in Business Administration
Level 2 maths and English Functional Skills (if not already achieved)
Training Outcome:Following completion of your apprenticeship, you can expect employment as well as the opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry.Employer Description:We are conveniently located on Portway West Business Park, which lies on the western outskirts of Andover next to A303 dual carriageway – a vital connection between The South West, London and the South East. Serving the South of England and beyond from our state of the art facility in Andover, Hampshire. We can affect recovery of unroadworthy and undrivable vehicles in good time, utilising our network of trusted contacts. We work on every make and model of car and light commercial vehicle, covering all repairs, from the smallest scratch to badly damaged bodywork. We use the latest technology and SMART repairs to achieve the least invasive and best quality finish possible. Our team of experienced and qualified repair professionals are BS10125 approved and passionate about achieving the highest standards. We pride ourselves on delivering exceptional service alongside high quality repairs.Working Hours :Typically, Monday - Friday, 8.00am - 5.00pm (30-minute break each day). No weekend work.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Physical fitness....Read more...
Health and Safety Advisor required to assist and support a multi-disciplinary science and engineering teams in the creation and maintenance of tailored safety systems.
Professional membership and HSE qualification training will be provided.
Key skills:
Commercial experience in Scientific or Engineering environment with at least some responsibility for Health and Safety policy or strategy essential.
An active interest in Health and Safety.
The idea candidate will also have:
??? NEEBOSH Diploma parts 1 and 2 or equivalent
??? Professional body affiliation: Tech or GradIOSH or CMIOSH.
??? Preferably study to degree level in a science, technology or engineering subject
??? Experience of work in a compliance driven sector: oil & gas, aviation, chemical manufacturing etc. would be advantageous
??? Knowledge and experience of research environments beneficial
??? Able to recognise when decisions have implications beyond the scope of this role and escalate appropriately for clarification, advice and support.....Read more...
An exciting opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will act as the key liaison between customers and the workshop, ensuring smooth service operations and maintaining high customer satisfaction. This full-time role offers basic salary range of £29,000 - £32,000, OTE £35,000 and benefits.
You will be responsible for
* Act as primary contact for customers, managing bookings and providing workshop updates.
* Maximise workshop efficiency by scheduling jobs and upselling additional services.
* Process repair authorisations, warranty claims and accurate invoicing.
* Maintain vehicle service records and ensure parts are ordered promptly.
* Conduct pre- and post-service customer communications to ensure satisfaction.
* Keep reception area presentable and comply with all health & safety standards.
* Stay updated on manufacturer requirements and maintain professional standards.
What we are looking for:
* Previously worked as a Service Advisor or in a similar role.
* Ideally have experience working with HGV or light commercial vehicles.
* Basic technical knowledge of commercial vehicles.
* Strong customer service and communication skills.
* Ability to multitask in a fast-paced environment.
Shifts:
* Monday - Friday:5:30am - 2:30pm, 8:00am - 5:00pm, 10:00am - 7:00pm
* 1 in 3 Saturday mornings: 7:00am - midday
What's on offer:
* Competitive salary
* 30 days holiday including bank holidays
* Employer Statutory Pension Scheme
* Free Class IV MOT per year
* Mental Health First Aiders
* Referral bonus if you introduce your technician friends (£1500!)
* Paternity pay - Full 2 weeks pay
* Personal Accident Scheme
* Corporate uniform provided
* Cycle to work scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
As an Apprentice Parts Sales advisor you'll learn how to work in a fast-paced parts department and develop key skills in:
Safely storing and organising parts
Receiving, checking, and handling stock deliveries
Processing customer orders and payments
Using computer systems to manage parts and orders
Identifying, sourcing, and ordering parts for vehicles
Assisting with customer enquiries and offering product advice when needed
Monitoring and solving customer problems/enquiries
Following key company procedures and working as part of a team
Training:
As an apprentice, you will learn on the job while also receiving structured training to support your development
80% of your time will be spent working alongside experienced colleagues at the dealership, gaining hands-on experience and support from a dedicated mentor
20% of your working hours will be used for off-the-job training or study time
This off-the-job training is delivered by a qualified tutor through a mix of:
Six in-person training blocks at the brand-new DAF Apprentice Academy in Nottingham
Six to ten online sessions in small groups or 1:1 format across the apprenticeship
Additional support and extra sessions are also available if needed, to help you succeed at every stage of your training.Training Outcome:After this apprenticeship
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday - Friday, between 8.00am - 4.30pm (weekends could be possibility).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.
Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stockroom and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:Upon completion, apprentices will be eligible to apply for supervisor roles as and when they become available.Employer Description:Sutton park Motor Company
Over the last 30 years, Sutton Park Group has grown into one of the Midlands best privately owned car dealership groups, selling in excess of 5,000 vehicles per year, with 7 locations across the Midlands, representing 3 manufacturers, Renault, Dacia and Kia.
Sutton Park Group has always strived to exceed expectations by providing the highest quality and standard of service to all of our customers. The Company's Philosophy is one of continual improvement of service and all of our highly trained staff are encouraged to contribute.Working Hours :Monday - Friday, full-time (40-hrs per week).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:Upon completion apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership. Employer Description:Sutton park Motor Company
Over the last 30 years, Sutton Park Group has grown into one of the Midlands best privately owned car dealership groups, selling in excess of 5,000 vehicles per year, with 7 locations across the Midlands, representing 3 manufacturers, Renault, Dacia and Kia.
Sutton Park Group has always strived to exceed expectations by providing the highest quality and standard of service to all of our customers. The Company's Philosophy is one of continual improvement of service and all of our highly trained staff are encouraged to contribute.Working Hours :Monday - Friday, full-time (40-hrs per week) and may require the occasional weekend work where required. Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
