General Office Administration
Answer and direct phone calls, take messages, and handle correspondence
Maintain office supplies and equipment
Organise and schedule meetings, appointments, and staff calendars
Prepare meeting rooms and manage logistics for internal and client meetings
Open post and file digitally
Document & File Management
Create, update, and maintain client files in both paper and digital formats
Assist with the preparation and formatting of reports, invoices, and financial documents
Handle sensitive and confidential information in accordance with data protection regulations
Preparing Engagement Letters and undertake AML checks
Ensure all Onboarding and Disengagement tasks are complete
Prepare Disengagement Letters
Client Support
Greet and assist clients in person, via phone, and by email
Handle initial client queries and direct them to the appropriate staff member
Support onboarding of new clients by gathering necessary documentation
Financial & Compliance Support
Assist with the preparation and sending of invoices and statements
Help monitor deadlines for tax returns, VAT submissions, and other compliance requirements
Liaise with HMRC and other third parties when needed
Submit Confirmation Statements and other documents to Companies House
Chase debtors and take payments over the phone
Team Support
Support accountants and partners with diary management and ad hoc tasks
Assist with the onboarding and orientation of new team members
Contribute to maintaining a clean, organised, and professional office environment
Training:Business Administrator Level 3.
The apprenticeship will be delivered in the workplace.Training Outcome:On completion of the Business Administration apprenticeship there could be an option to progress onto a finance apprenticeship to include bookkeeping and payroll responsibilities.Employer Description:We are an accounting firm providing tax services to a variation of clients. Our firm is made up of a small team of 9 working across 2 offices, one in Appley bridge and one in Ashton-in-Makerfield.Working Hours :Monday to Friday 9am - 5pm with a 1-hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases. Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types. This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services. Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required. Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software. Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital. The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders. This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products. Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes. Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness. Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation. Project Administrators also facilitate and manage compliance submissions as needed. This role includes dispatching service orders to WTI Technicians, tailored to the specific project type. For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting. Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights. Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations. Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days. This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements. Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services. They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval. The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end. This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting.
OTHER REQUIRED DUTIES:
Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur Hours to Day Conversions Calculating Market Price Weekly backlog meetings Review and resolve customer disputes Manage tech service expenses Assist with travel and hotel arrangements for maintenance and repair routes Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation Coordinate material orders Review and process Readsoft workflow items Monitor daily, weekly and monthly reports Customer/Vendor Billing Portals Bi-weekly Project Review Meetings Payment Reconciliation Report low margin jobs Facilitate effective communication Process Implementation Reviews Assist in the preparation of project presentations, reports, and other project-related materials Problem Solving Conflict Management Escalation of concerns and issues Archive Project files as necessary Participate in special projects when necessary
EDUCATION:
Business Management/Administration or equivalent combination of education and experience.
EXPERIENCE: 4-7 years related experience and/or training Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage
OTHER SKILLS AND ABILITIES:
Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Keeping records, documents, and project files organized and easily accessible. Excellent written and verbal communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Understanding of project budgets, cost tracking, and financial reporting. Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports. Strong time management skills to handle project deadlines and ensure timely task completion. Ability to manage time effectively in a fast-paced environment. Ability to work well with a diverse group of people, from team members to external vendors. Skill in fostering a collaborative, respectful work environment. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress. Ability to resolve conflicts and keep the team working toward common goals. Handling disputes diplomatically and maintaining positive relationships among project team members. Knowledge of State prevailing wage, DB and SCA
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Processing payroll when required
Working through legal documents
Other basic admin duties will be required
Front-of-house reception duties
General team admin support
Telephone point of contact
Processing timesheets
Data entry
Report creation
Compliance duties
Purchase order production
Speak to both client and candidates that ring in
Process all new starter and temp leaver details so that all workers are paid on time
Answer incoming calls giving a professional and cheerful impression
Receive and assist applicants with form filling
Telephone screen and appoint interview times for all applicants
Assist consultants in advertising for vacancies
Assist with temp wage queries
Ensure interview rooms are stocked with required paperwork
File all branch records accurately on a daily basis
Ensure correct levels of stationery are in stock for a two month period
Scanning and Photocopying
Keep the branch in a tidy and orderly state
Send out reference requests on request
Training:
Business Administrator Level 3 Apprenticeship Standard
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
20% off-the-job training
End point assessment
English and maths functional skills if required
Training Outcome:
A full-time position will be offered upon successful completion of the apprenticeship
Employer Description:For over three decades Frontline Recruitment has been supplying recruitment services to commerce and industry, we provide the link between great candidates and great employers. Peace of mind comes as standard because we provide the right people at the right time at the right value – time after time.
Frontline Recruitment has local knowledge and national coverage designed to help candidates and clients alike. We boast the biggest, most highly qualified team in the East Midlands, which works closely with our East Yorkshire and South-West offices to not only constantly meet but exceed careers and staffing expectationsWorking Hours :Monday - Friday, 8.30am - 5.00pm with 30-minute break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience,Confident with calls....Read more...