Personal Training Jobs Found 920 Jobs, Page 36 of 37 Pages Sort by:
Riviera Travel Career Discovery Apprenticeship
Embark on your travel career with Riviera Travel’s Apprenticeship Programme! This isn’t just an apprenticeship, it’s your ticket to discover the world of travel from the inside out, earn a nationally recognised qualification, and explore where your future could take you. No two days are the same. One day you could be helping a guest book their dream holiday, the next you might be working to ensure they have a seamless 5-star experience or stepping in to solve unexpected issues with confidence and care.Customer Service: Be the calm, helpful voice at the other end of the line. You’ll support guests post-booking, helping with room and flight requests, cancellations, or travel documents, always delivering five-star service with a smile Sales: Get to know our holidays inside-out and match guests with their dream trip You’ll build rapport, answer enquiries, and turn interest into bookings, whether on a call, by email, or via live chat, all while working towards personal and team targets Transport: Behind every great holiday is great planning You’ll liaise with airlines, manage group bookings, seat allocations, and assist with schedule changes This rotation offers a real insight into the detail and pace of coordinating complex travel Operations: Make sure everything runs like clockwork You’ll help prepare tours and cruises, support Tour Managers and Cruise Directors, and jump into action when unexpected issues arise while guests are travelling Why choose Riviera? Award-winning company with a reputation for excellence Supportive culture where everyone matters Real responsibilities from day one - you’re not just making tea! Mentoring and development to help you grow professionally and personally A qualification that sets you up for the future Whether you're leaving education, starting fresh, or looking for a new challenge, this is your chance to build a career you’ll love.Training:What you’ll get: Hands-on experience across four different departments Regular mentoring, feedback, and personalised development A clear path to grow within the business post-apprenticeship The chance to work for an award-winning travel company, surrounded by people who love what they do Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required) Level 2 Functional Skills in maths and English (if required)This apprenticeship is delivered through a combination of Work Based Assessment and day/block release The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested Training Outcome: At the end of the programme, you'll have the opportunity to either continue in a rotational role or step into a permanent position that best matches your strengths and passions Whether you shine in customer care, thrive in fast-paced sales, excel behind the scenes in operations or transport, or discover a unique fit elsewhere in the business, we'll help guide you toward the path that suits you best This isn’t just about learning the ropes, it’s your chance to kick-start an exciting career in the travel industry and find where you truly belong Employer Description:Established for over 41 years, Award-winning escorted tours, cruises and solo holidays based in Burton on Trent.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Number skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management ....Read more...
Dentist Tandarts
Private Dentist Tandarts Jobs in the Netherlands. ZEST Dental Recruitment working in partnership with a selection of high-end state-of-the-art private dental clinics is seeking to recruit EEA qualified dentists for practices throughout the Netherlands. Private Dentist Tandarts Netherlands (multiple locations available) Open to all EEA and Switzerland qualified dentists €75,000 to €200,000 (dependent on experience and once established) Working as an independent dentist State-of-the-art private clinics Working with the Netherlands premier dental clinics Very busy patient lists providing unlimited financial potential Full onboarding programme with full support, both professional and social Private intensive Dutch language course, organised around you Huge amount of unique benefits including paid language course, flights, and arranged accommodation. You will have full support in all aspects to ensure you can start practicing in the Netherlands seamlessly and with ease Ref: DWVEN01 Zest Dental has a selection of superb opportunities for dentists seeking to practice in the Netherlands. Candidates will be fully supported during their career and if required, you will benefit from fully funded private language tuition in addition to professional and social support, including assistance with accommodation. With our Dutch partners, you will have the selection of some truly superb practices and a wide choice of locations throughout the Netherlands. The clinics are fully private and extremely busy and provide state-of-the-art environments, where you can utilise all of your skills and develop professionally in a safe environment with the highest standard of equipment, materials and support from a professional and friendly team. With this in mind, the financials described are purely a guide, you can of course earn in excess of this. For your ease, our partner arranges everything for you, invests in the course, arranges housing, registrations etc. Additionally, they also provide you with mentoring and guidance during your time in the Netherlands. Whether it’s professional, practical or social support; with this in mind, you will be well looked after whilst also enjoying complete clinical freedom. You will benefit from: Intensive Dutch private language course (if required) Practical two-week group dentist course with accommodation and flights paid 4000 EUR as a financial support during the language course. Help with accommodation based on your personal needs and family situation. A secured job at one of the best dental companies in The Netherlands. Boundless training and professional development opportunities within the dental group. A full-service on-boarding program, which includes; a ticket to the Netherlands, arranging your professional registration the Netherlands, organising your insurances, social security number, etc. You will be working as an independent contractor with unlimited earning potential. Depending on your individual skills and experience and hours worked, conservative earnings are from €60,000 / €75,000 in your first year of work. This of course is a conservative guide and will depend on the dentistry you are providing. Established dentists are realistically earning in excess of €200,000. Candidates will hold an EEA or Switzerland Dental Qualification, EU Citizenship, and have a good level of English language in order to undertake the Dutch language course. For further information regarding our dentist positions in the Netherlands and how we can help you, confidential enquiries can be made by submitting your CV to ZEST Dental. All applications and enquiries will be treated in the strictest of confidence. ....Read more...
Commercial Property Solicitor
This long established multi service legal firm with offices throughout Lancashire seek to employ an experienced Commercial Property Solicitor to join their office based in the city centre of Preston. The Role Working as a Property Solicitor or Property Executive within the Specialist and Commercial Property team based at their Preston office, you will manage a varied caseload of: - commercial property transactions including freehold/leasehold sales and purchase, refinance, SIPP transactions; - commercial lease transactions - bridging finance of commercial and residential property; - commercial and residential developments; - land transactions, including purchase of development land, overage agreements, option agreements You must have a minimum of 2 years experience of running your own property caseload from initial instruction to completion. It is essential that you have strong experience of dealing with the sale and purchase of commercial properties and commercial leases. Responsibilities - Handling all aspects of a mixed caseload of commercial property transactions, land transactions and specialist property matters including bridging financial, developments, overage and opinions, as well as assisting the Private Client and Family teams with probate sales. - Approving legal titles - Preparing freehold and leasehold reports for clients and lenders - Raising necessary enquiries and dealing with replies to enquiries - Preparing Land Registry applications and dealing with requisitions - Manage caseload through effective use of case management system - Adhere to and promote compliance with the firms policies, practices and procedures; legislation applicable to the profession and to any relevant quality standards - Through training and other means, to keep fully up to date with relevant legislation and practice People Management - Support the development of team assistants. Encourage and facilitate this development by broadening their experience, knowledge and skills. Monitor team supports delivery of client service with regular feedback. - Work with your Team Leader to identify opportunities to move people where appropriate, with the aim of increasing the flexibility of the department and its ability to respond to a variety of different pressures. Client Management - Ensure client service levels agreements are met - Maintain and build good professional working relationships with clients, external institutions and organisations - Develop and improve client service standards, encouraging a total customer care culture throughout your team Experience & Skills - Minimum of 2 years experience of managing own property caseload from instructions to completion and registration - Proficient in managing varied and technical property transactions, which must include experience of dealing with commercial property and commercial leases - Adept at checking freehold, leasehold titles and commercial leases - Ability to raise, check and respond to additional enquiries within your technical experience - Signing off AML checks and Customer Due Diligence - Working within lenders instructions - Good inter-personal skills, able to deal with all levels within an organisation and relieve potential conflicts. - Able to work accurately and clearly explain technical matters to non technical users in both written and verbal forms. - Good IT skills including experience in using Microsoft office tools Word, Excel, Outlook etc. - Strong experience of using property case management software - A client focused approach to service delivery - Keen attention to detail and ability to manage busy caseload This is a great opportunity to join a fantastic firm who offer back great benefits. If you are interested in this role, please send a copy of your CV to Tracy at t.carlisle@clayton-legal.co.uk or alternatively you can call on 0161 9147 357 At Clayton Legal we passionately believe your talent matters, so we specialise in recruiting the best legal talent and connecting this to the right opportunities. Clayton Legal is recognised as the talent partner of choice with clients ranging from small legal practices to international and global law firms. Whether you're looking for total recruitment outsourcing or a single appointment, or an overview of the recruitment market our award recognised service can confidently meet your talent needs. ....Read more...
Accounting Intern
Graduate Accounting Intern (12 month internship) Salary between £25k - £30k, Graduate opportunity with an ASAP start date. A prominent European mid-market value investment firm with a robust legacy in the DACH and Nordic regions, is currently seeking an Accounting Intern. Operating with offices in all over Europe and in China our client stands out for its sector specialisation and a diverse team of over 350 professionals. People First Success here is propelled by highly diverse, solutions-oriented teams committed to excellence. We seek individuals who are entrepreneurial, independent thinkers, and embrace change. We value moral courage and trust our colleagues to make informed, calculated decisions, regardless of rank. Our client prioritises physical and mental well-being, providing benefits to support a healthy lifestyle for sustained personal and professional success. The Ideal Candidate We are looking for an ambitious and high-energy individual who thrives in collaborative environments. The ideal candidate values continuous improvement, possesses exceptional interpersonal communication skills, and approaches tasks with methodical precision. Integrity, dedication, and a proactive attitude define this candidate, who embraces the qualities of a dedicated team player. What’s In It for You?Acquire expertise in the Private Equity Sector, contributing to advancing operational excellence.Gain first-hand understanding of internal finance operations within a rapidly evolving landscape.Engage in real responsibilities, collaborating with professionals across all organizational tiers.Cultivate confidence in navigating senior leadership expectations effectively.The Role As a Graduate Accounting Intern, you will work in London office for a 12-month period, representing our esteemed client. This dynamic role includes responsibilities such as detailed cost analysis, invoice generation, ledger balance checking, and project support on efficiency. Successful candidates may have opportunities to explore other departments within the firm. Here's what you'll be doing:Perform detailed analysis for control of deal costs and recharge to appropriate third parties.Raise disbursement invoices.Process employee travel and entertainment expenditure reports.Assist with ledger balances and other monthly and yearly accounts.Support Management Reporting function.Contribute to improvement projects.Here are the skills you'll need:Must have Accounting degree or related fields.Demonstrated background in generating fee and disbursement invoices.Proficiency in computer operations, especially Excel and Outlook.Mastery of financial reporting tools and general ledger systems.Strong comprehension of double-entry principles.Outstanding written and verbal communication skills.Benefits In addition to compensation, pension, and healthcare cover, our client offers a wellbeing allowance of £80 per month for exercise membership, equipment, relaxation training, and nutrition consultations. They also provide a holiday allowance of 30 days per calendar year. Work Permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Joining our esteemed client as a Graduate Accounting Intern provides an ideal opportunity to work in a dynamic environment, develop key skills in the finance industry, and explore potential growth within the firm. We are proud to represent such a distinguished company and are committed to building a diverse and inclusive workforce. If you're excited about this role, we encourage you to apply, even if your past experience doesn't perfectly align. We are looking for individuals who will flourish in this environment. ....Read more...
App Store Optimisation Executive
The Opportunity Hub UK is excited to bring you a fantastic career opportunity with our client - a rapidly growing mobile app growth consultancy located in the heart of Central London. This ASO position is open and ready for a motivated and data-centric ASO Executive to join their young team of 30 app experts with over 80+ years of combined mobile marketing expertise. Our award-winning client is dedicated to providing the best-in-class app growth services to their global clients, including NBCUniversal & Gymshark. Here's what you'll be doing as the Marketing Analyst:Conducting keyword research and competitor analysis to identify new ASO opportunities across different types of appsOptimising app titles, descriptions, screenshots, and other metadata to improve search rankings and user conversionAttending client meetings, presenting findings and recommendations, and providing regular updates on project progress and performancePreparing reports with analysis for clients that highlight the impact of ASO efforts on their app's performance, utilising ASO tools to deliver data-driven insightsOrganising and prioritising monthly, weekly, and daily deliverablesContributing to and developing case studies on app marketing best practice and ASO trends Here are the skills you'll need to succeed as the Marketing Analyst.A minimum of 1 years experience in an ASO role. Excellent written and verbal communication skills, experience in writing for various media formats preferred (e.g., blog posts, long-form articles, social media or video scripts)Strong desire to learn, open-minded and able to take feedback and constructive criticism in stride, using it to refine your work and grow as a professionalCollaborative and curious self-starter with a demonstrated ability to keep projects moving and deliver great results on time without the need for too much oversightAbility to thrive in fast-paced environments and adapt quickly to shifting prioritiesCreative and empathetic thinker, with a customer-first approach - experience in client management or customer service is preferredConfident manipulating data sets in Excel and working with PowerPoint. A flare for visual storytelling and data analysis - experience using SQL is a bonus.Experience in a marketing or agency environment is desirableFamiliarity with mobile developments, apps, design, and user experience principles is a plusAnd a real interest in the fast-growing world of mobile/digital Work Permissions: Candidates must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here are the benefits of this job:Fun and relaxed work environment that encourages creativity and collaboration, with a friendly and supportive teamCompany bonus scheme Regular social events such as axe throwing, go-karting, and more...Monthly mobile phone contract bill coverage up to £30Personal development trainingGenuine access to Senior Management so you have a say and a real voice in the direction of the company25-day holiday allowance (increases after 2 years)Company PensionSummer FridaysLife insuranceTea, coffee, fruit, and snacks in the officeStarting salary of £26-35k DOE with good chance for salary progression to £40k+ in 2-3 years. A career in the mobile app industry is exciting and ever-evolving, with endless opportunities for growth and learning. Joining our client's team as a Graduate Marketing Analyst will give you the chance to work with global clients, be a part of a passionate and talented team, and be recognised for your contributions with various industry awards. Don't miss out on this fantastic opportunity! ....Read more...
Accounting Intern
Accounting Intern (12 month internship)A prominent European mid-market value investment firm with a robust legacy in the DACH and Nordic regions, is currently seeking an Accounting Intern. Operating with offices in all over Europe and in China our client stands out for its sector specialisation and a diverse team of over 350 professionals.This is a 12 month internship, Salary between £25k - £30k, Graduate opportunity with an ASAP start date. People FirstSuccess here is propelled by highly diverse, solutions-oriented teams committed to excellence. We seek individuals who are entrepreneurial, independent thinkers, and embrace change. We value moral courage and trust our colleagues to make informed, calculated decisions, regardless of rank. Our client prioritises physical and mental well-being, providing benefits to support a healthy lifestyle for sustained personal and professional success.The Ideal CandidateWe are looking for an ambitious and high-energy individual who thrives in collaborative environments. The ideal candidate values continuous improvement, possesses exceptional interpersonal communication skills, and approaches tasks with methodical precision. Integrity, dedication, and a proactive attitude define this candidate, who embraces the qualities of a dedicated team player.What’s In It for You?Acquire expertise in the Private Equity Sector, contributing to advancing operational excellence.Gain first-hand understanding of internal finance operations within a rapidly evolving landscape.Engage in real responsibilities, collaborating with professionals across all organizational tiers.Cultivate confidence in navigating senior leadership expectations effectively.The RoleAs an Accounting Intern, you will work in our London office for a 12-month period, representing our esteemed client. This dynamic role includes responsibilities such as detailed cost analysis, book keeping, invoice generation, ledger balance checking, and project support on efficiency. Successful candidates may have opportunities to explore other departments within the firm.Here's what you'll be doing:Perform detailed analysis for control of deal costs and recharge to appropriate third parties.Raise disbursement invoices.Process employee travel and entertainment expenditure reports.Assist with ledger balances and other monthly and yearly accounts.Support Management Reporting function.Contribute to improvement projects.Here are the skills you'll need:Demonstrated background in generating fee and disbursement invoices.Proficiency in computer operations, especially Excel and Outlook.Mastery of financial reporting tools and general ledger systems.Strong comprehension of double-entry principles.Outstanding written and verbal communication skills.BenefitsIn addition to compensation, pension, and healthcare cover, our client offers a wellbeing allowance of £80 per month for exercise membership, equipment, relaxation training, and nutrition consultations. They also provide a holiday allowance of 30 days per calendar year.Work PermissionsYou must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Joining our esteemed client as an Accounting Intern provides an ideal opportunity to work in a dynamic environment, develop key skills in the finance industry, and explore potential growth within the firm. We are proud to represent such a distinguished company and are committed to building a diverse and inclusive workforce. If you're excited about this role, we encourage you to apply, even if your past experience doesn't perfectly align. We are looking for individuals who will flourish in this environment. ....Read more...
Graduate Marketing Analyst (ASO Executive)
The Opportunity Hub UK is excited to bring you a fantastic career opportunity with our client - a rapidly growing mobile app growth consultancy located in the heart of Central London. This Graduate Marketing Analyst position is open and ready for a motivated and data-centric ASO Executive to join their young team of 30 app experts with over 80+ years of combined mobile marketing expertise. Your official job title will be ASO Executive (App Store Optimisation).Our award-winning client is dedicated to providing the best-in-class app growth services to their global clients, including NBCUniversal & Gymshark.Here's what you'll be doing as the Marketing Analyst:Conducting keyword research and competitor analysis to identify new ASO opportunities across different types of appsOptimising app titles, descriptions, screenshots, and other metadata to improve search rankings and user conversionAttending client meetings, presenting findings and recommendations, and providing regular updates on project progress and performancePreparing reports with analysis for clients that highlight the impact of ASO efforts on their app's performance, utilising ASO tools to deliver data-driven insightsOrganising and prioritising monthly, weekly, and daily deliverablesContributing to and developing case studies on app marketing best practice and ASO trends Here are the skills you'll need to succeed as the Marketing Analyst.Excellent written and verbal communication skills, experience in writing for various media formats preferred (e.g., blog posts, long-form articles, social media or video scripts)A 2:1 University degreeStrong desire to learn, open-minded and able to take feedback and constructive criticism in stride, using it to refine your work and grow as a professionalCollaborative and curious self-starter with a demonstrated ability to keep projects moving and deliver great results on time without the need for too much oversightAbility to thrive in fast-paced environments and adapt quickly to shifting prioritiesCreative and empathetic thinker, with a customer-first approach - experience in client management or customer service is preferredConfident manipulating data sets in Excel and working with PowerPoint. A flare for visual storytelling and data analysis - experience using SQL is a bonus.Experience in a marketing or agency environment is desirableFamiliarity with mobile developments, apps, design, and user experience principles is a plusAnd a real interest in the fast-growing world of mobile/digitalWork Permissions:Candidates must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here are the benefits of this job:Fun and relaxed work environment that encourages creativity and collaboration, with a friendly and supportive teamCompany bonus scheme – 10% of salary if we hit our targetsRegular social events such as axe throwing, go-karting, and more...Monthly mobile phone contract bill coverage up to £30Personal development trainingGenuine access to Senior Management so you have a say and a real voice in the direction of the company25-day holiday allowance (increases after 2 years)Company PensionSummer FridaysLife insuranceTea, coffee, fruit, and snacks in the officeCompetitive graduate starting salary of £24k-26k with good chance for salary progression to £40k+ in 2-3 years.A career in the mobile app industry is exciting and ever-evolving, with endless opportunities for growth and learning. Joining our client's team as a Graduate Marketing Analyst will give you the chance to work with global clients, be a part of a passionate and talented team, and be recognised for your contributions with various industr ....Read more...
Consultant
ConsultantWorking pattern: 37.5 hours, Full timeLocation: Hybrid, London Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Roles and Responsibilities• To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients, mainly individual restaurants/hotels and small groups. • To complete allegation of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required. Experience• Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage Person Specification• Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change. Experience• IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health, and safety environment, • Knowledge of hotel operations and associated facilities What do you get in return • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party! Hit 'Apply' now to forward your CV. ....Read more...
Food Safety Auditor
Food Safety Auditor Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as BrewDog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Roles and Responsibilities • To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients, mainly individual restaurants/hotels and small groups. • To complete allegations of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required. Experience • Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector, with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage Person Specification • Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change. Experience • IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health and safety environment, • Knowledge of hotel operations and associated facilities What do you get in return: • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party! Hit Apply now to forward your CV. ....Read more...
Home Ownership Apprentice
An excellent opportunity has arisen for an apprentice to work for emh in the Home Ownership Team, based in our Coalville office. This varied and exciting role will enable you to develop a wide range of skills and experience in a crucial area of the business. The work will include delivering front line customer services effectively over all our multi media channels. These include telephone, e-mail, web, text phone and SMS. Principal Duties and Responsibilities: 1- Functional responsibilities Provide services to emh homeowners. Respond to general queries from homeowners in respect of their lease. To support the Homeownership officers by carrying out administrative functions as required. Maintain accurate records including on the housing management system (MRI) workflows and email and correspondence. Liaise with Finance Officers in the preparation of annual service charge budgets, estimated and audited accounts. Systems are kept up to date and queries distributed where necessary. Ensure incoming post/emails/workflows are distributed quickly and responded to in a timely manner. Present information clearly, through a variety of methods. 2 - Customer Service and Team working Deliver excellent customer service. To undertake specific projects, specialist tasks, involvement in working groups as required. Understand customer circumstances, using profiling information so that we can tailor services to best meet individual needs. Ensure you are accessible to customers and that their enquiries are dealt with efficiently and effectively. Resolve customers’ expressions of dissatisfaction or complaints at first point of contact, where this is not possible, assist in complaint resolution. Provide support to team members and other colleagues as necessary. Proactively and flexibly work as a member of the wider team, supporting others and responding positively to customer and business needs. General Responsibilities Work effectively with other team members to meet deadlines and provide excellent customer service. Maintain strong links and working relationships with internal customers. Promote and lead by example on equality, diversity and inclusion. Contribute to improving and implementing new/revised processes. Ensure adherence to data security and protection policies and processes. Special Instructions: To uphold the vision and values of the emh group and emh homes. To take individual responsibility for ensuring that a continuously improving and effective professional customer service is delivered. To ensure a safe working environment in accordance with Health and Safety Regulations. To attend fire drills and staff meetings. To attend training events as required. To maintain an awareness of current instructions circulated by staff meetings, departmental and head office bulletins, circular letters or by verbal or written information given by your Responsible Officer. To respect the confidential nature of personal information. To recognise and promote emh group’s Equality and Diversity Strategy. Full training will be provided in all areas to meet with the apprenticeship programme.Training Outcome:There may be a full time position available for the right candidate however, please note that this is not guaranteed.Employer Description:With 22,000 homes, emh is one of the largest providers of social housing and care services in the East Midlands, working across 50 local authority areas. Diversity and inclusion sit at the heart of emh’s social ethos, driving its mission to ‘Improve Opportunities for People’. We invest in communities by tackling homelessness initiatives, providing financial inclusion support, involving residents in shaping services, as well as building high quality homes for rent and shared ownership to meet the diverse needs of our local communities. We are proud of our 1100 colleagues who make a difference for our residents every single day. We are committed to investing in our colleagues with continuous learning and development opportunities to develop and nurture talent to promote professionalism in service delivery. This includes apprenticeships and postgraduate programmes. A job with us is challenging, stimulating and rewarding. We offer a friendly, open environment and encourage professional development among all our employees.Working Hours :Monday - Friday, 09:00 - 17:00 . 1 hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience ....Read more...
Consultant
ConsultantWorking pattern: 37.5 hours, Full timeLocation: Hybrid, London Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Roles and Responsibilities• To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients, mainly individual restaurants/hotels and small groups. • To complete allegation of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required. Experience• Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage Person Specification• Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change. Experience• IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health, and safety environment, • Knowledge of hotel operations and associated facilities What do you get in return • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party! Hit 'Apply' now to forward your CV. ....Read more...
Food Safety Auditor
Food Safety Auditor Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as BrewDog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Roles and Responsibilities • To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients, mainly individual restaurants/hotels and small groups. • To complete allegations of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required. Experience • Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector, with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage Person Specification • Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change. Experience • IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health and safety environment, • Knowledge of hotel operations and associated facilities What do you get in return: • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party! Hit Apply now to forward your CV. ....Read more...
Apprentice Learning Support Assistant (JWC)
You will be working and based at James Watt College in Great Barr You must be 18 years or older, as the nature of the role involves working with young people, and it is essential for the candidate to meet this age requirement for safety and regulatory reasons. To provide in-class support on an individual or group basis to develop/increase coping strategies and independent learning skills for students with SEND (Special Educational Needs and Disabilities) - Based at James Watt College in Great Barr To be proactive in approaching personal, English and maths tutors to identify and organise support for students To maintain clear communication with teaching staff, students and other college support staff To update students individual learning plans including progression and destination To keep accurate learner records such as assessment information, inclusive support needs, etc. To evaluate the impact of support on helping learners progress To adhere to the quality requirements for inclusive support and those of the college including observation, self-assessment and quality improvement planning To support in the administration of monitoring and production of claims associated with the area of provision Commit to, promote and operate in accordance with BMet’s values and goals including but not limited to: safeguarding; health and safety; diversity and inclusion Commit to and participate in college-wide activities as required including but not limited to: enrolment; open events; development To provide and maintain a high-quality administration system for supporting and tracking supported students from pre-entry to leaving college To work across the college and apprenticeship delivery teams to support teaching, learning and assessments and ensure differentiation in all areas of our provision To ensure students’ records are regularly reviewed, updated and accurate To consistently use shared data and recording systems to inform generation of reports as and when required To monitor students’ progression, attendance and behaviour and report to relevant individuals To liaise with specialist mentors and curriculum staff regarding the support needs of students Support curriculum staff in interviews for students who attend on assessment, visits or information evenings To fully participate in team meetings, professional development and events To provide support to students in or out of class or on external appointments on a needs-led basis – in consultation with the Inclusion Director To maintain accurate records to meet audit and inspection requirements, using appropriate IT systems To raise retention and achievement for students on a continual basis To carry out any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the job Training: The successful candidate will achieve a full Teaching Assistant Level 3 Apprenticeship Standard The off-the-job training will be delivered from Mathew Boulton College in Birmingham on a day release basis. You will attend this college once a week to complete your coursework and portfolio Training Outcome:Birmingham Metropolitan College will be looking to offer full-time opportunities and further training upon completion of the apprenticeship.Employer Description:BMet (Birmingham Metropolitan College) is one of the largest and most respected further education providers in the UK, serving over 15,000 learners across its campuses in Birmingham, including James Watt College, Matthew Boulton College, and Sutton Coldfield College. With a strong commitment to delivering high-quality education and training, BMet offers a wide range of opportunities designed to support the diverse needs of its students. BMet caters to school leavers looking to advance their qualifications and career prospects, offering a variety of academic and vocational courses that equip students with the skills and knowledge needed for future success. The college also provides flexible learning options for adults returning to education, whether they're looking to secure a promotion, change careers, or launch their own business. BMet’s diverse programs include everything from apprenticeships to professional qualifications, ensuring learners are prepared for the ever-changing demands of the workforce. The college has strong links with local industries and employers, providing students with real-world experience and the opportunity to build valuable professional networks. With state-of-the-art facilities, dedicated staff, and a focus on student support, BMet remains a leading choice for those seeking to achieve their educational and career goals in the heart of Birmingham. Whether you are just starting your educational journey or looking to make a career change, BMet provides the tools and resources to help you succeed.Working Hours :Monday to Thursday - 8:50am – 5:00pm Friday 8:50am - 4:10pm. TERM TIME ONLYSkills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working,Patience ....Read more...
Apprentice Teaching Assistant at Eaton Valley Primary School
As a member of the school's learning support team, your main jobs and duties will consist of: Support to pupils: Support all pupils in their learning. 1:1 support to pupils with complex and profound multiple learning difficulties. To facilitate the pupil’s development and skills in the use of resources including IT. To maintain pupils’ interests and motivation. Assisting pupils with dress/changing for activities/ personal hygiene. To support individual/group work across the curriculum to raise levels of achievement. Care and welfare of pupils to include toileting and feeding as required. Escorting pupils around school premises. Support to School Communicate with those with parental responsibility during the working day, as part of the normal consultative and educational process. Work with all school stakeholders to ensure effective communication. To maintain school policies and procedures. Preparation of rooms, equipment and displays. Maintain school routine. To promote high standards of behaviour throughout school in accordance with the Behaviour Policy. Support the ethos of school. Maintenance of safe environment. Support to Teachers: Contact with parents as part of normal consultative and educational process, e.g. progress evenings. To deliver pre-planned programmes of work. Planning and organisation of activities for children and support to teachers in the completion of assessment and other pupil records. Undertaking duties on a rota basis during mid-morning and mid-afternoon breaks. To assist the teacher with supervision of pupils on school trips/visits. Keeping materials and equipment in tidy/safe manner. Liaison with teachers and other staff to obtain, exchange and record information on pupils in accordance with school policy. Support the supervision of individuals/groups of pupils. Support with Curriculum To assist in the teaching of the curriculum. Support to teachers in the assessment and monitoring of pupils, in accordance with school policy. To support individual/ group work across the curriculum to raise levels of achievement and to respond appropriately to pupils. Participation in working groups on curriculum matters. Involvement in planning meetings. Attendance at staff meetings and appropriate training sessions as required. Development and preparation of curriculum materials. It is your responsibility to carry out your duties in line with the School's policy on equality and be sensitive and caring to the needs of the disadvantaged, promoting a positive approach to a harmonious working environment. You should act as an exemplar on these issues and should identify and monitor training for yourself and any employees for whom you are responsible, in line with this policy, the Equality Standard and obligations under the Race Relations (Amendment) Act 2000. The post holder must always carry out his/her responsibilities with due regard to the school's policy, organisation and arrangements for Health and Safety at Work.Training:As well as working towards a Level 3 Teaching Assistant apprenticeship standard, you will learn job-specific skills from experienced colleagues. Sandwell apprentices also participate in our bespoke 'Skills Academy' for apprentices. In addition to a workplace mentor you will receive support throughout your apprenticeship by a dedicated mentor from the Council's Apprenticeships team.Training Outcome:The post is offered on a fixed-term contract to cover the duration of the apprenticeship training. You will receive support and guidance to identify and apply for any further apprenticeships or internal jobs that you are suitably experienced and qualified for. Our 'Next Steps' workshop will help you to identify the skills that you have gained throughout your apprenticeship in order to update your CV and apply for any opportunities.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :33.5 hours per week - Monday to Friday. Exact times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Team working,Creative,Non judgemental,Patience,Motivational,Professional,Mature,Flexible,Willing to learn,Outgoing ....Read more...
Compliance Administrator Apprentice
This role will be based in the compliance team, and the candidate will be assisting with the administrative steps and customer enquiries that our business needs to take in order to stay compliant and transparent with our customers. Whilst this role will largely involve the UK teams, the candidate may occasionally need to assist our teams in Sweden. Businesses need to comply with a broad spectrum of consumer protection legislation and best practice. Good ethics and fair consumer communication is the key to trust and practicing good transparency. This occupation can be found in both the public and private sector; and offers a transferable skillset. The candidate will be reporting to the UK Regulatory Affairs Manager and will be working as part of wider international team and will have an opportunity to learn about regulatory landscapes across Europe. Initially this apprenticeship will be broken down into 3 phases. Each phase will be fully supported at each stage of the process. Phase 1 – Learning the Business Induction to Bel with UK and Group perspective Induction on the structure of the business Basic Food Safety & Compliance Training Bel Mindset Meeting the team, inductions with immediate team and key stakeholders in the wider business Learning how to use our computer systems Phase 2 – Learning the Role Take on basic administrative duties and support functions within the team utilising the learned skills Start to liaise between functions teams such as Sales, Marketing, Finance and Supply Chain Team Start to respond to external business enquiries Attend internal meetings to gain a wider understanding of how the business works and our key objectives Introduction to packaging data submission requirements, specification systems and voluntary reporting Learn about import paperwork audits Phase 3 – Doing The Job Independently occasionally attend internal meetings and occasional external meetings Basic minute taking Packaging data submission requirements, updating specification systems and voluntary reporting Ongoing basic administrative duties and support functions within the team utilising the learned skills Responding to external and internal business enquiries Assist co-ordinate projects Assist with Import Audits Occasional basic topic research Data cleansing The opportunity to join in with wider business projects The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which are relevant to your post within the company to meet the overall business objectives.Training:The successful candidate will be enrolled on the Level 3 Business Administrator Standard, which is equivalent to 2 A Levels - delivered online. As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship: Level 3 Business Administrator Standard Apprenticeship Level 2 Functional Skills maths and English if equivalents are not already achieved You will also develop the skills, knowledge and behaviours required to work within an office environment This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions All evidence will be logged to your electronic portfolio Training Outcome:Progression to a permanent position upon completion of the apprenticeship for the right person.Employer Description:The Bel Group is a major player in the food industry, specialising in dairy, fruit, and plant-based products, and is one of the world leaders in branded cheeses. Its portfolio includes internationally recognized brands such as The Laughing Cow®, Kiri®, Babybel®, Boursin®, Nurishh® and GoGo squeeZ®. As an international company, our company signature, ‘For All, For Good’, reflects Bel’s commitment to healthier and responsible food for all. This mission mobilizes approx.12,700 employees every day in over 30 countries to build both a profitable & sustainable business model for the future.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Willingness to learn ....Read more...
Apprentice Nursery Practitioner
Main activities/tasks: Willingness to attend in-house and external training to gain knowledge and comprehension of the EYFS. This will include on-the-job training from more senior members of staff To support all nursery practitioners in providing stimulating and exciting activities to incorporate the EYFS, and cater to the individual children’s interests Build up a sound understanding of the Early Years Foundation Stage through training and experience Understands the principles of the key person systems When deemed suitable all modern apprentices will be allocated key children When applicable, good knowledge of their key children and their individual needs, which includes planning, observations and implementing of the activities When applicable, baseline assessments such as summative assessments to be completed every 3 months, which includes the tracking system to monitor the children’s progress Devise displays of children’s achievements, taking into account the presentation of the display Ensure systems are followed for all health and safety routines. i.e. - Risk assessments, signing in themselves, visitors and children in and out of the building Assist staff to create a stimulating environment both in and outdoors Share ideas with the team to ensure the children are happy and learning Responsible for ensuring medication is administered to key children at the correct times and all applicable paperwork is completed daily To have knowledge and promote fundamental British values with in the setting Build up a sound knowledge of safeguarding, including the prevent strategy Supporting colleagues in the room by providing assistance in daily routines To provide the highest standard of care for the children in the room ensuring you are a good role model by demonstrating your own Social, Physical and Intellectual skills Working towards a level 2 qualification Attend staff meetings as required Ensure compliance with the Nursery Health and Safety PlanUndertake domestic chores applicable to the setting, i.e. general cleaning of equipment, areas, and ensure good standards of safety and hygiene are maintained throughout the setting Assist in snack preparations and other daily duties Maintain good standards of hygiene and cleanliness at all times Be aware of any allergies that children have in setting Attend supervisions and be honest about your responses Ensure the confidentiality of any information received regarding the children, their families and other staff members To work within the guidelines of all the settings policies and procedures, contract and employee handbook To work within the guidelines set out by learning provider Build up strong relationships with parents/carers, staff and children, ensuring you are approachable at all times to discuss any queries/concerns Liaising with parents and other professionals where applicable Be aware of risks and undertake any risk assessments necessary, with supervision of room leader if needed Ensure risk assessment monitoring sheets are signed daily To carry out any other reasonable additional duties as requested by your supervisor and/or Nursery Manager from time to time To attend staff meetings, professional development training and any other events as requested by your Nursery Manager The role will require involvement in out of working hours activities, e.g. training, staff meetings, open days, Christmas parties, etc. Working in a nursery will involve working shift patterns including early morning starts and early evening finishes. The role may include long periods of time standing Training:Level 2 Early Years Practitioner apprenticeship standard, which includes: Level 2 Technical Certificate Level 1/2 Functional Skills in English, maths, and ICT (if required) Employee Rights and Responsibilities (ERR) Personal Learning and Thinking Skills (PLTS) End-Point Assessment (EPA) Training Outcome:Possibility of securing a permanent position within the nursery on completion of the Level 2 Apprenticeship programme. We are open to recruiting someone who already holds a L2 Early Years qualification, so please also apply. You will then work towards a L3 Early Years Educator.Employer Description:Starjumps opened in 2009, offering both full and part time sessions to children aged 3months-5 years. The team at Starjumps understand choosing a childcare setting is one of the most difficult decisions a parent/carer will make, so we pride ourselves on working closely in partnership with parents/carers from the very beginning to ensure we offer you a safe, caring and happy environment for your child!Working Hours :Hours are to be confirmed at the interview. However, the nursery is open 7.30am - 6.00pm, so early starts and late finishes may be needed. Shifts TBD.Skills: Communication skills,Organisation skills,Problem solving skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Good attendance record,Flexible,Can Do Attitude,Caring ....Read more...
Staff Specialist - Older Person Consultant Psychiatrist
Exciting Staff Specialist – Older Persons Mental Health Consultant Psychiatrist Opportunity Join a Leading Health Service An excellent opportunity for a Staff Specialist Psychiatrist with subspecialty training in Older Persons Mental Health to provide expert assessment and treatment within a dedicated community-based mental health team. Work in a supportive, multidisciplinary environment and play a key role in delivering exceptional psychiatric care to older adults. Exceptional Career Growth Gain valuable experience across community and consultation liaison psychiatry. Engage in teaching, clinical supervision, quality improvement initiatives, and research activities. Accelerate your progression towards Senior Staff Specialist status under a competitive and rewarding framework. Position Overview Provide expert psychiatric assessment, management, and treatment for older persons in a community mental health setting. Participate in consultation-liaison psychiatry for older adults within hospital geriatric units. Contribute to the teaching and supervision of psychiatry trainees and medical staff. Collaborate with a multidisciplinary team to deliver holistic, patient-centred care. Engage in ongoing professional development, quality improvement, and research initiatives. Job Details Permanent part-time position (16 hours per week). Competitive Staff Specialist salary with accelerated Senior Staff Specialist progression under specific conditions. Located within a dynamic mental health service providing both community-based and hospital-consultation care. Access to generous leave provisions, salary packaging, and professional development support. Essential Criteria MBBS or equivalent, with current or eligible registration with AHPRA. Fellowship of the Royal Australian and New Zealand College of Psychiatrists (RANZCP) and/or equivalent specialist recognition. Subspecialty training and experience in Older Persons Psychiatry. Proven ability to deliver high-quality psychiatric care within multidisciplinary teams. Commitment to teaching, supervision, quality improvement, and research. Compliance with vaccination and background check requirements. About Us At Paragon Medics, we are committed to supporting your career aspirations and personal well-being. Explore a rewarding career while enjoying the benefits of a supportive and forward-thinking mental health service. For a confidential discussion, contact Kiran at +61 2 8316 2844 or apply now! ....Read more...
Staff Specialist - Older Persons MH
Exciting Staff Specialist – Older Persons Mental Health Consultant Psychiatrist Opportunity Join a Leading Health Service An excellent opportunity for a Staff Specialist Psychiatrist with subspecialty training in Older Persons Mental Health to provide expert assessment and treatment within a dedicated community-based mental health team. Work in a supportive, multidisciplinary environment and play a key role in delivering exceptional psychiatric care to older adults. Exceptional Career Growth Gain valuable experience across community and consultation liaison psychiatry. Engage in teaching, clinical supervision, quality improvement initiatives, and research activities. Accelerate your progression towards Senior Staff Specialist status under a competitive and rewarding framework. Position Overview Provide expert psychiatric assessment, management, and treatment for older persons in a community mental health setting. Participate in consultation-liaison psychiatry for older adults within hospital geriatric units. Contribute to the teaching and supervision of psychiatry trainees and medical staff. Collaborate with a multidisciplinary team to deliver holistic, patient-centred care. Engage in ongoing professional development, quality improvement, and research initiatives. Job Details Permanent part-time position (16 hours per week). Competitive Staff Specialist salary with accelerated Senior Staff Specialist progression under specific conditions. Located within a dynamic mental health service providing both community-based and hospital-consultation care. Access to generous leave provisions, salary packaging, and professional development support. Essential Criteria MBBS or equivalent, with current or eligible registration with AHPRA. Fellowship of the Royal Australian and New Zealand College of Psychiatrists (RANZCP) and/or equivalent specialist recognition. Subspecialty training and experience in Older Persons Psychiatry. Proven ability to deliver high-quality psychiatric care within multidisciplinary teams. Commitment to teaching, supervision, quality improvement, and research. Compliance with vaccination and background check requirements. About Us At Paragon Medics, we are committed to supporting your career aspirations and personal well-being. Explore a rewarding career while enjoying the benefits of a supportive and forward-thinking mental health service. For a confidential discussion, contact Kiran at +61 2 8316 2844 or apply now! ....Read more...
Apprentice Customer Service Administrator
Your position will involve various tasks, some are detailed below: Key responsibilities: Sales: You will be required to field sales enquiries from telephone and email contact and generate relevant quotes from these enquiries Technical: Although you are not expected to have specific product knowledge in the beginning, the ability to learn over time and to impart this knowledge to consumers and/or retailers is vitalSystems You will be expected to work with the computer-based quote system to answer questions and queries from customers You will be expected to liaise with external couriers to facilitate deliveries to customers and help with any queries There will be an opportunity for the right person to have an impact on the social media set up of the business Ensuring that the Policies of the company are observed and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality Full training will be given in all areas, as required. A willingness to engage in the business and to learn are the most important attributes Apprenticeship Training: As part of your contract of employment you are required to: Attend and be punctual for all lessons with regards to your apprenticeship programme Complete all assignments with regards to your apprenticeship by the required timeline Attend all work-based training/support sessions Organised: The successful candidate will need to demonstrate strong organisational skill Good communicator: The ability to speak to a wide range of consumers and retailers by phone, email and occasionally in person is vital. A professional, friendly, warm and helpful manner is essential Must have a good level of literacy skills: IT literate and have a good understanding of Microsoft Packages Required to work to deadlines for both work and college, with good time management Good numeracy skills Training:Overview of Customer Service Level 2 Apprenticeship Standard: The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation Your core responsibility will be to provide a high-quality service to customers The standard covers the following: Knowledge: Knowing your customers Understanding the organisation Meeting regulations and legislation Systems and resources: Your role and responsibility Customer experience Product and Service knowledge Skills Interpersonal skillsCommunicationInfluencing skillsPersonal organisationDealing with customer conflict and challenge Behaviours/Attitude Developing selfBeing open to feedbackTeam workingEquality – treating all customers as individualsPresentation – dress code, professional language“Right first time” You will complete an End Point Assessment this will involve the following: Showcase/Portfolio Interview Practical Observation Professional Discussion You are given time off, one day per week to study; you are required to attend Kirklees College, Huddersfield Centre, you will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome: We have successfully supported apprentices previously and offered full time opportunities following the right attributes being demonstrated Therefore, there's a strong chance there will be a full time role available, subject to satisfactory employment and completing of the apprenticeship programme Employer Description:DEVOTED TO QUALITY, FOR LASTING LUXURY Since 1861, we have designed and created bathrooms that have longevity at their heart. Each and every product is meticulously made, not only for the exceptional quality and craftsmanship it exudes, but also for the fact that it will give many years of luxurious service. As the antithesis to today’s throwaway society, we at Thomas Crapper strive to do things differently, creating products that are made responsibly, with a low carbon footprint using suppliers close to our home in Yorkshire, England. For over 150 years, we have remained true to the belief that buying well means you buy only once, and it is this unerring devotion to quality that has seen the company awarded with several Royal Warrants. Sometimes, it’s the little touches that can make all the difference. Our meticulous attention to detail leads us to create only the very finest products, which we are delighted to share with you in our new brochure for 2022.Working Hours :Monday - Friday, Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Excellent Timekeeping,Excellent Attendance ....Read more...
Private Client Solicitor
Sacco Mann are keen to speak to a Private Client Solicitor on behalf of a leading specialist firm in the centre of Leeds. This successful firm has a definitive and well-respected reputation in the market as a reliable, enduring niche firm, delivering service with understated quality. As one of the largest and most successful private client teams outside of London, you will work in a busy, friendly, collegiate atmosphere and be part of the probate team specialising in the administration of complex and high value estates. With your depth of experience in Private Client work, you will be someone who can handle a diverse range of matters including Probate, Trusts, and Estate Planning Development. The Candidate: Joining this topflight team, you will be working with lawyers and peers who are renowned for their performance in this sector. If you are looking to build upon your reputation and sponge from the wealth of knowledge of your peers, this truly is the right place for you. It is preferred that the candidate is above 4-5 years PQE owing to the depth of experience you will need alongside the ability to support trainees and junior members of the team. As well as giving support to the team, you will be given training to constantly ensure you are evolving and developing for the next stage of your career. Future leaders of the firm are naturally developed from within the team with annual reviews always looking to your next steps. Open communication is a key component of this close-knit team and is a factor of their success. The productivity and quality of work can also be attributed to their modern working practices. With flexible working hours, and flexible working locations, you will be trusted to complete your work in a way that is beneficial to you and your lifestyle. With their warm and welcoming nature, it is evident that mental health and staff care are at the forefront of this firm. The role: Whilst this role particularly prefers someone with experience in the administration of estates, it is also helpful to consider other areas of experience. For an example of that experience, please find a list below: Dealing with all aspects of estate administration, including complex estates of high value estates. Attending meetings with the personal representatives and third parties, collating information on the assets and liabilities and verifying that information, arranging the valuation of assets, preparing applications for grants of representation, including both online submissions and paper applications, drafting full Inheritance Tax accounts and Returns of estate information, dealing with HMRC enquiries, Drafting full estate accounts. Calculating inheritance tax liabilities on death Advising on post death tax planning. Dealing with high value and technical private client work revolving around capital tax planning, the use of trusts, asset protection and succession issues generally. Advising on the maximisation of capital tax reliefs and opportunities for capital tax mitigation or deferral, particularly in relation to agricultural and/ or business assets. Considering and advising on the creation of new trusts as well as altering existing trusts. Compliance requirements for trusts and other entities, including the Trust Registration Service. Drafting wills and letters of wishes, powers of attorney, trusts, deeds of appointment and advancement etc. The use of life insurance with trusts in estate planning. For more information on this role or for a more general confidential chat, please contact Sophie Linley at Sacco Mann on 0113 236 6711, or ask to speak with another member of the Private Practice team. Fancy £200? If this role is not for you, but you know someone who may be interested then please let them or us know as we offer a reward scheme for all successful referrals. For full terms please see our website. ....Read more...
Domestic / Laundry Assistant
Domestic / Laundry Assistant – Wanstead, LondonLocation: Chestnut Manor Care Home, 63 Cambridge Park, London, E11 2PRHourly rate: £12.21 per hour, plus 50p p/h weekend enhancementHours: 37.5 hours per weekShifts: 8:00am to 4:00pm, shifts across Monday to Sunday, working alternate weekendsJob type: Permanent Come and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgateWe are looking for a pro-active and positive Domestic / Laundry Assistant to join our family at Chestnut Manor Care Home. We are looking for individuals who share our values, have an interest in helping others, a can-do attitude and who will treat the people we support with care, compassion and respect. If you want to make a difference to the lives of our elderly residents, apply today.What’s in it for you?The Butterfly Benefits: Blue Light Card (employee discount scheme)Byond Prepayment Card (employee cashback card)Extras Discounts (employee discount scheme)Cycle to Work SchemeEmployee Assistance ProgrammeRefer a Friend SchemeEmployee of the monthTeam social eventsStaff wellness fundLoyalty and long-service awards Employment Perks: Competitive pay rates with enhanced pay on bank holidaysSupport in achieving additional qualifications, including nationally recognised qualificationsComprehensive induction with a work buddy to help you settle inFree training and development About the role: Clean all public areas, corridors and lounges regularlyClean residents' rooms whilst maintaining their right to privacyEnsure that all public areas and staff facilities meet company standards at all timesKeep equipment maintained and stored properlyCollect dirty linen/clothes from areas of the care home where applicableSort laundry into appropriate wash cycles to avoid items being damagedWash, dry and iron all linens and residents personal clothing with the utmost care and in accordance to manufacturers recommended instructionsOperate the laundry equipment, washing machines, tumble driers, rotary iron, etc.Sort residents laundry to ensure each resident receives back their own items of clothingReturn all clean linen to linen cupboards and clothing to resident’s rooms on a regular and timely basis, ensuring care staff have sufficient clean linen available to carry out their dutiesLabel all company linen with the labels providedMaintain the laundry area by keeping the areas clean and tidyCarry out general household duties that promote the welfare of residentEnsure that residents are helped to retain their dignity and individuality About you: The right to live and work in the UKExcellent communication skills, both verbal and writtenAbility to work in a team, a caring nature and a positive attitude An understanding of Health and Safety, Infection Control and COSHHPrevious experience of working in a similar position is desirable but not essential We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.WGHROB ....Read more...
Income Management Officer
About The RoleAre you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people and creating sustainable communities? Are you a positive, people-oriented team player who thrives on getting the best deal possible for tenants and developing their strengths, talents and the community they live in?If so, Salvation Army Homes has an exciting opportunity for an Income Management Officer to join our Housing Team, on a 12 months fixed term maternity cover basis, covering our North services in England.About the Role of Income Management OfficerAt Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation.this rewarding, stretching role gives you the opportunity to work with and positively influence services for our tenants within our general need stock. You will deliver an effective rent income collection and recovery service in accordance with legislation, Salvation Army Homes policies, performance standards, targets and customer satisfaction requirements.You will also ensure that all residents adhere to their tenancy conditions regarding rent payment, receive advice on financial inclusion and benefit entitlement and that appropriate recovery action is taken where necessary to maximise rental income.About The CandidateWe're looking for someone who is passionate about tenants, thrives in a fast-paced environment, and has an unshakeable positive, can-do attitude with a high level of resilience. You will be:A confident, capable communicator with knowledge of a range of methods to problem solveCustomer focused with great customer service experience and the ability to engage with challenging customersAble to inspire and engage others, and enhance learning through reflection and positive risk taking.A natural people-person and team player.Excited by developing and implementing savvy new ideas.Unfazed by having several competing priorities to manage.Able to use technology in day-to-day work.Benefits of working as an Income Management OfficerIn return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits. This includes,26 days paid annual leave (pro rata) rising to 31 days, plus public holidaysA high street discount scheme (great savings both online and in-store)Pension with life assuranceHealth assistance programmeTraining opportunities to aide your own personal and professional developmentAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible ....Read more...
Facilities Assistant (Law Firm) Apprentice
This is a supportive role within the Administration team and its primary purpose is to provide general administrative assistance to the legal teams in the Huddersfield office whilst working towards a Business Administration Level 3 qualification. The tasks and duties listed below are intended to describe the general nature and responsibilities of this role and it is anticipated that they will evolve over time. These duties are not intended to be an exhaustive list and the post holder is expected to undertake any reasonable request from a Partner, or other appropriate Manager. MAIN RESPONSIBILITIES/DUTIES Communicate regularly and openly with the Office Co-Ordinator to keep her updated on tasks, problems that arise, etc Accurately scan correspondence and documentation where appropriate Carry out photocopying and support secretaries with compiling legal documentation eg trial bundles etc Dealing with the archiving of files and documents and providing advice and support to the other offices on archiving queries and management Monitor printers and fax machines, replenishing with paper in a timely and routine manner Monitor stationery levels and advise the Office Co-Ordinator or their nominated deputy as necessary, when stock levels fall Assist with the opening post, accurately recording receipt of important documents, and ensure correct and timely distribution to the relevant lawyer/team Act as the first point of contact for office/facilities repair issues in Huddersfield, liaising with and seeking guidance from the Office Co-Ordinator to resolve them Ensure DX, Royal Mail post is collected/delivered to the post area and/or distributed to the relevant lawyer or department promptly; Identify unreferenced post Allocate and distribute inbound faxes and emails to the relevant lawyer/team/department Answer telephone calls (internal/external) take appropriate messages; and archive completed files Carry out the weekly fire alarm test for the office and report any issues and incidents promptly to the Office Co-Ordinator Maintain an accurate, up-to-date list of information for the office e.g. First Aiders, Fire Marshalls, etc Make local urgent ‘by hand’ deliveries e.g. to Court Take the banking for the Accounts team Provide cover for the Reception team during lunchtimes, very busy periods, and during times of holiday and sickness. This will include answering telephone calls and passing the caller on to the relevant person (for any office), greeting visitors and clients Support the reception team with meeting room management (organising meeting room spaces, providing refreshments, ensuring stationery supplies are maintained in each room, etc) Continuously look for ways to improve the office support/facilities services to the Huddersfield office and wider firm, suggesting ideas to the Office Co-Ordinator Comply with the requirements of the apprenticeship programme Training:The successful candidate will be enrolled on the Level 3 Business Administrator Standard, which is equivalent to 2 A Levels. As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship: Level 3 Business Administrator Standard Apprenticeship Level 2 Functional Skills maths and English if equivalents are not already achieved You will also develop the skills, knowledge and behaviours required to work within an office environment This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions All evidence will be logged to your electronic portfolio Training Outcome: Great prospects for progression to a full-time position for the right candidate Employer Description:As a leading law firm, we handle a wide variety of interesting work that’s often high value and complex, giving you a prime opportunity to develop your career. We focus on providing exceptional service for clients and have a supportive, collaborative culture to ensure each member of staff plays a crucial part in this. Everyone is valued highly here. With over 150 staff, many of our lawyers are specialists in complex fields or have considerable experience in high-profile and national cases. We have offices in Leeds, Bradford and Huddersfield. We want you to excel so you can achieve your career ambitions and we can provide the very best service possible. Whatever your role, we encourage you to develop your skills and offer suitable training to help you fulfil your potential. Every employee has an important role in our success, and we’re interested to hear what you can contribute and what you’d like to achieve with us.Working Hours :Monday to Friday - office hours to be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...
Level 2 Housing & Property Management Assistant Apprenticeship at Roupell Park RMO Ltd
To provide and deliver efficient, effective, customer-oriented housing maintenance services To deal with enquiries into RPRMO, supporting a right-first-time approach, where enquiries fall outside the remit of the Housing team Working closely with a range of internal and external partners will be key to delivering a consistent and responsive service Act as the first point of contact for tenants reporting repairs and maintenance issues Log repair requests in the housing management system accurately Liaise with the DLO and external contractors to schedule repairs, ensuring prompt response times Monitor outstanding repairs, keeping residents informed of progress and resolution times Ensure that repairs are completed in line with KPIs, especially those related to emergency and urgent repairs Provide reception duties for the main office, greeting tenants and visitors in a professional manner Answer phone calls and respond to email queries from residents, dealing with complaints, repairs, or other enquiries efficiently Log all resident interactions, ensuring accurate record-keeping to inform future actions and responses Support efforts to measure and improve tenant satisfaction, including conducting surveys and gathering feedback on repairs and other housing services Respond to tenant complaints in a timely and professional manner. Assist in monitoring tenant rent and service charge accounts, making contact with tenants who are behind on payments Provide advice and support to tenants facing financial difficulties, working with the Housing Officer to offer payment plans or support in accessing financial assistance Maintain accurate records of rent arrears and contribute to reducing arrears in line with RPRMO targets Provide administrative support in tenancy sustainment activities, including referrals to support services, organising tenancy reviews, and tracking outcomes Assist tenants with any queries related to their tenancy agreements and services available to help them stay in their homes Log and assist in managing ASB complaints, ensuring they are escalated appropriately to the Housing Officer or external agencies Provide updates to tenants on the progress of their ASB complaints, maintaining confidentiality and professionalism Identify and report safeguarding concerns to the Housing Officer or appropriate safeguarding authority, ensuring tenant welfare is prioritised Work with external services to support vulnerable tenants, following safeguarding policies and procedures Promote equality and diversity in all aspects of service delivery and resident interactions, ensuring all tenants are treated fairly and respectfully regardless of their background Support RPRMO in delivering services that are accessible and meet the diverse needs of the community Work towards achieving specific KPIs for repairs completion, tenant satisfaction, rent collection, and ASB case resolution Provide regular updates to the Estate Director on progress towards KPIs and suggest improvements where needed Help organise community events and activities aimed at enhancing tenant engagement and satisfaction Build customer confidence in digital channels and demonstrate your own personal commitment to using new digital tools for delivering excellent customer service Understanding of GDPR legislation and a commitment to confidentiality To carry out any other duties reasonably requested by the Estate Director Training:The successful candidate will obtain a Level 2 Housing & Property Management Assistant Apprenticeship standard qualification. Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday 8:30am - 3:30pm, Tuesday 9am - 4pm, Wednesday to Friday 8:30am - 3:30pm with a 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Nice personality,Resilient,Confident ....Read more...
Customer Service Officer Apprenticeship at Roupell Park RMO Ltd
To provide and deliver efficient, effective, customer-oriented housing maintenance services To deal with enquiries into RPRMO, supporting a right-first-time approach, where enquiries fall outside the remit of the Housing team Working closely with a range of internal and external partners will be key to delivering a consistent and responsive service Act as the first point of contact for tenants reporting repairs and maintenance issues Log repair requests in the housing management system accurately Liaise with the DLO and external contractors to schedule repairs, ensuring prompt response times Monitor outstanding repairs, keeping residents informed of progress and resolution times Ensure that repairs are completed in line with KPIs, especially those related to emergency and urgent repairs Provide reception duties for the main office, greeting tenants and visitors in a professional manner Answer phone calls and respond to email queries from residents, dealing with complaints, repairs, or other enquiries efficiently Log all resident interactions, ensuring accurate record-keeping to inform future actions and responses Support efforts to measure and improve tenant satisfaction, including conducting surveys and gathering feedback on repairs and other housing services Respond to tenant complaints in a timely and professional manner. Assist in monitoring tenant rent and service charge accounts, making contact with tenants who are behind on payments Provide advice and support to tenants facing financial difficulties, working with the Housing Officer to offer payment plans or support in accessing financial assistance Maintain accurate records of rent arrears and contribute to reducing arrears in line with RPRMO targets Provide administrative support in tenancy sustainment activities, including referrals to support services, organising tenancy reviews, and tracking outcomes Assist tenants with any queries related to their tenancy agreements and services available to help them stay in their homes Log and assist in managing ASB complaints, ensuring they are escalated appropriately to the Housing Officer or external agencies Provide updates to tenants on the progress of their ASB complaints, maintaining confidentiality and professionalism Identify and report safeguarding concerns to the Housing Officer or appropriate safeguarding authority, ensuring tenant welfare is prioritised Work with external services to support vulnerable tenants, following safeguarding policies and procedures Promote equality and diversity in all aspects of service delivery and resident interactions, ensuring all tenants are treated fairly and respectfully regardless of their background Support RPRMO in delivering services that are accessible and meet the diverse needs of the community Work towards achieving specific KPIs for repairs completion, tenant satisfaction, rent collection, and ASB case resolution Provide regular updates to the Estate Director on progress towards KPIs and suggest improvements where needed Help organise community events and activities aimed at enhancing tenant engagement and satisfaction Build customer confidence in digital channels and demonstrate your own personal commitment to using new digital tools for delivering excellent customer service Understanding of GDPR legislation and a commitment to confidentiality To carry out any other duties reasonably requested by the Estate Director Training:The successful candidate will obtain a Level 2 Housing & Property Management Assistant Apprenticeship standard qualification. Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday 8:30am - 3:30pm, Tuesday 9am - 4pm, Wednesday to Friday 8:30am - 3:30pm with a 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Nice personality,Resilient,Confident ....Read more...