Civil Enforcement Officer - Maidstone - Full-Time 40 hours per week - £25,396.80 per annum Do you enjoy working outdoors, helping people and have great communication skills?Do you have excellent customer service skills and enjoy being on the go?Do you have a Full UK Driving licence?If yes, you could be working alongside the Council at our Maidstone base, with permanent guaranteed hours as a Civil Enforcement Officer,.We could offer you a solution to long-term, stable employment with positions for those wanting to make a positive impact on their local area. We can offer you:Hours: 5 out of 7 Mon-Sun between 0700-2200 This would be on a rota, and you should expect this to include regular Saturdays, Sundays, or bank holidays.So, what can you expect as a Civil Enforcement Officer?You will be helping members of the public, patrolling streets and council car parks advising and upholding parking restrictions. Undertaking parking enforcement patrols both on and off street across the Borough/ District (on foot and using a works supplied cycle or vehicle).Issuing of Penalty Charge Notices and maintaining evidential records to the required standard.Basic maintenance of pay and display machines.The role includes a large amount of lone working and although direct supervision is minimal external monitoring is undertaken.Patrolling to make sure that regulations are being followed.Reporting defective Street Furniture, Highway Markings signs and road markings and reporting abandoned vehiclesCollaborating with other professionals like police community support officers or the police to Report incidents like crimes or anti-social behaviour.So, could this role be for you?What will you bring?The ability to work as a team member or on your ownAn assertive but polite approach with patience and tact, using your ability to make decisions and manage outcomes in difficult situationsAn awareness of health and safetyGood numeracy skills the ability to keep accurate records for official use using portable computerised devicesFull Clean UK Driving LicenceCivil Enforcement Officers are the eyes and ears of the local area. Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.We will provide you full training and a mobile allowance for the right candidate along with excellent career progression. Many of our current managers started out as Civil Enforcement Officers themselves, so this could be a great place for you to start your career.We believe that working for APCOA is great. We are always thinking of creative ways to give more to our employees.Here is a sample of some of the current benefits on offer to you:Mobile allowanceUp to 28 days holiday per annum (includes BH)Workplace PensionFree UniformAccess to Learning & DevelopmentEmployee Discount SchemeIf you are the sort of person who enjoys being on the go, the role could be ideal for you. APPLY NOW and a recruitment colleague will be in touch.We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a influencing work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential while aiming for excellence in their work.....Read more...
Development, planning, delivery and management of enforcement projects, to ensure Trading Standards enforcement priorities are met.
Lead on investigations and all enforcement activities, including carrying out PACE interviews, preparing notes, statements and prosecution reports and giving evidence in court to comply with the Trading Standards Investigation Protocol.
Working collaboratively with other enforcement agencies (such as the Police, VOSA, DEFRA) District Councils, Parish Councils and politicians; attending external meetings such as Alcohol Licensing Reviews and Parish Council meetings to represent the council.
Carry out visits to businesses to ensure compliance with legislation, provide advice and decide on the most appropriate remedy for non-compliances at the time of visit.
Responsible for liaising with members of the public and complainants to gather intelligence and provide updates on progress made with enquiries and complaints.
Review and grade intelligence using a threat matrix approach, to ensure best use of resources.
Responsible for consultancy services quotations, customer relationships management and agreed sums of petty cash, to ensure Council financial policies are complied with, all spend is auditable and income opportunities are maximised.
Responsible for undertaking a range of enforcement activities alone and as part of a team (e.g. ‘test purchasing’ operations of age restricted products, licensing inspections) to deliver Trading Standards enforcement priorities.
Responsible for accurately recording work undertaken and prepare accurate and concise guidance letters to business and consumers to ensure the delivery of Trading Standards priorities.
Mentor and assist with training Regulatory Compliance Officer Apprentices (Level 4).
Specific individual and shared targets and objectives are defined annually within the performance management framework.
Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:When qualified you will be considered for a Trading Standards officer post. Employer Description:At Essex County Council, we look after a large, diverse, complex region of the country. But our approach to creating a place where individuals, families and communities can thrive and prosper is simple.Working Hours :Monday to Friday 9am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Duties and Responsibilities
1) To ensure that residents of Cardiff are compliant with waste service provisions.
2) To encourage correct waste presentation and increase recycling performance through education and enforcement.
3) To investigate incorrect presentation and storage waste as per County policy. Actively investigating instances of waste storage, incorrect presentation of waste and deposits of waste on the adopted highway
4) Conduct LEQ patrols for offences of dog control orders, abandoned shopping trollies and littering.
5) Make decisions on enforcement actions based on evidence, such as issuing Issue formal notices, fixed penalty notices and compiling prosecution cases against offenders and present evidence in court when necessary.
Job Specific Principle Duties:
a) Enforcement of Environmental Legislation: The officer is responsible for enforcing laws related to incorrect waste presentation and storage of waste, littering, dog controls, AST and other environmental offenses. This includes issuing formal notices, fixed penalty notices and taking legal action when necessary.
b) Investigation and Reporting: The role involves investigating complaints and incidents related to environmental issues. The officer must gather evidence, accurately record on document management system, prepare reports, and present findings to support enforcement actions.
c) Community Engagement: The officer works closely with the community to raise awareness about environmental issues and promote good practices. This includes organising and participating in community clean-up events and educational campaigns.
d) Collaboration with Other Agencies: The officer collaborates with other local authorities, police, and environmental agencies to address environmental problems and ensure compliance with regulations.
e) Monitoring and Inspection: Regular monitoring and inspection of public areas to identify and address environmental issues are key duties. The officer must ensure that public spaces are clean, safe, and well-maintained.
f) Administrative Duties: The role also includes various administrative tasks such as maintaining records, preparing reports, and managing correspondence related to enforcement activities.
Work Demands:
6) The job is subject to daily interruptions but rarely requires switching to different tasks.
7) Regularly interact with customers, community groups, landowners, businesses, other departments, and external organisations
8) Handle complex and contentious issues, such as explaining responsibilities for fly-tipped waste on private land and conducting interviews under caution Physical Demands / Working Conditions
9) The role involves physical activities such as bending, lifting, and walking during patrols.
10) Work is conducted both outdoors and in the office, with exposure to disagreeable conditions such as hazardous waste and adverse weather.
Work Context:
Monitor adopted highway including domestic and commercial dwellings to ensure compliance with rules, policies, and relevant laws, such as correct waste storage, presentation, and duty of care.
Educate the public and businesses on their responsibility for proper waste disposal, including using waste and recycling services. Enforce compliance when necessary. Use various media to engage with citizens, distribute educational materials, and conduct outreach to promote correct waste and recycling practices. Support campaigns focused on waste reduction and recycling encouragement.
Investigate improper waste storage, abandoned shopping trolleys, litter, and dog control orders. This involves inspecting waste for evidence and addressing duty of care violations, waste presentation, and accumulation on properties.
Issuing on-the-spot fixed penalty notices for Local Environmental Quality ZERO tolerance offences, including waste offences, littering, PSPO dog control order offences, community protection notices, waste transfer notes, and fines for abandoned shopping trollies.
Assess and investigate all service-related complaints and requests. Address customer complaints with diplomacy and tact. Handle confrontations and manage difficult situations and conflicts, particularly during enforcement activities such as issuing penalties and notices.
Perform necessary administrative tasks using available technology to maintain accurate records for audits and prosecutions. Preserve evidence and document notes accurately, ensuring they are uploaded and stored correctly per legal standards. Keep all work activity records current and accurate and ensure up-to-date information on the data management system.
Provide education and engagement with residents and businesses on their responsibilities when disposing of and storing waste. Offer information on waste provisions, collection, and storage, including how to properly segregate waste for recycling. For example, promote the use of food caddies as a method for reducing litter and increasing recycling. Ensure communication is appropriate to the needs of the individual.
Communicate with customers in person, by phone, and in writing to explain waste presentation and storage, addressing issues through education or enforcement. Determine when to use education or penalties.
Ability to understand and apply the enforcement process including the ability to identify when education is appropriate and when it is time to enforce.
Evidence gathering methodical approach using mobile working document management system to produce a robust audit trail as part of investigations.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)....Read more...
**This is a home-based role, so the ability to work effectively from home is essential.**
This role requires excellent communication skills, working towards an understanding of tenancy laws and regulations, and the ability to work collaboratively with teams, tenants and other stakeholders.
Duties will include:
To provide and deliver efficient, effective customer orientated Housing Management services
To deal with enquiries into RPRMO, supporting a right first-time approach, where enquiries fall outside the remit of the Housing team, accurately refer these to the appropriate areas of RPRMO for resolution
Work closely with a range of internal and external partners will be key to delivering a consistent and responsive service
Assist in monitoring rent accounts and service charge payments.
Follow up on outstanding payments and liaise with tenants regarding rent arrears
Work with the Housing Officer to ensure tenants are aware of their payment responsibilities and support them in accessing benefits or financial assistance
Provide administrative support to the Housing Officer in managing tenancies
Assist in identifying tenants who may need extra support and make referrals where appropriate
Help organise and facilitate tenancy support services and events.
Log and raise repair requests from tenants and ensure they are followed up by the appropriate teams
Monitor the progress of repairs to ensure completion in a timely manner
Assist in estate inspections to identify and report any maintenance or safety concerns
Support the Housing Officer in managing ASB cases by logging complaints and maintaining records of actions taken
Provide administrative assistance in investigating and resolving ASB issues, including liaising with external agencies such as the police or mediation services
Ensure ASB cases are dealt with in a timely manner, in line with tenant satisfaction measures
Log all interactions with residents, ensuring detailed and accurate records of communications are maintained
Assist in responding to resident queries, complaints, and feedback via phone, email, or in person
Work with the Housing Officer to engage with residents and foster positive relationships between tenants and the management team
Contribute to maintaining high levels of tenant satisfaction by responding to tenant needs quickly and effectively
Assist in conducting tenant surveys and gathering feedback to identify areas for improvement in service delivery
Help organise community events and activities aimed at enhancing tenant engagement and satisfaction
Assist in identifying and reporting safeguarding concerns in line with RPRMO’s safeguarding policies
Work with the Housing Officer to ensure vulnerable tenants are supported and safe within their homes
Help to track progress towards key performance indicators (KPIs), including rent collection, tenant satisfaction, ASB resolution times, and repairs
Promote equality, diversity, and inclusion in all aspects of the role, ensuring that all tenants are treated fairly and respectfully.
Support the delivery of services that meet the diverse needs of the RPRMO community
Build customer confidence in digital channels and demonstrate your own personal commitment to using new digital tools for delivering excellent customer service
Understanding of GDPR legislation and a commitment to confidentiality
Ensure that all services are delivered fairly, and residents are treated with dignity and respect regardless of their background
To carry out any other duties reasonably requested by the Estate Director
Training:
The successful candidate will obtain a Level 3 Housing and Property Management Apprenticeship standard qualification
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday 10am - 5pm, Tuesday 10am - 4pm, Wednesday 9am - 5pm, Thursday 10am - 5pm, Friday 9am - 4pm with a 1 hour unpaid lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Literacy and Numeracy skills,Reliable,Nice personality,Resilient....Read more...
With five key specialist functions, all working in conjunction with each other, aviation ground operators form the teams above and below wing to ensure the efficient and effective arrival, turnaround and departure of aircraft.
At the heart of the role is safety, security and compliance with aviation regulations focus on each operator’s day-to-day duties. Effective communication and teamwork ensure that passenger services, air traffic control (ATC) and those moving, loading, unloading and servicing a range of aircraft achieve the objectives of their organisation in this diverse field.
The core knowledge, skills and behaviours must be completed by all ground operatives, along with one of the five specialist functions.
Training:Aviation Ground Operative Level 2 Apprenticeship Standard:
Basics Training and then Training for the role.
Step 1- You'll start with your initial military training that teaches you how to be a soldier. This will cover everything from fieldcraft to how to handle a rifle. If you join as a Junior Soldier (under 17 years and 6 months), you’ll do a 23-week basic military training course at Harrogate.
If you join as a Regular Soldier (over 17 years and 6 months), you’ll do the regular 14-week adult basic training.
Step 2 - You then have basic Groundcrew and Communication training. After this, you can decide if you want to be a Groundcrew Specialist or a Communication Specialist. You learn how to prepare helicopters for missions. You also learn how to marshal and load aircraft.
You will get a range of driving licences too (Cat B (car) Driving Licence and Cat C+E (LGV) Driving Licence).
Training Outcome:
If you show the right commitment, skills and academic ability, you could become a Commissioned Officer. Members of the British Army are promoted on merit. Work hard and you can rise through the ranks.
Employer Description:Protecting the nation and its dependent territories will always be the British Army's first role. Highly trained soldiers are ready to deploy anywhere at any time to meet a variety of challenges, ranging from support to the Police following a terrorist attack, to specialist capabilities such as bomb disposal and intelligence experts, 24 hours a day 365 days a year, we are always ready to serve. You belong here.Working Hours :Shifts and working patterns may vary.
Working locations will vary nationally depending on the apprenticeship and working requirements.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Team working,Initiative,Patience,Physical fitness....Read more...
Support our officers and soldiers through administrative support
Support the chain of command with their decision-making
Expect global deployment on exercise or operations, or even to an Embassy
Training:Step 1:
Basic training will teach you how to be a soldier. This covers everything from fieldcraft to how to handle a rifle. If you join as a Junior Soldier (under 17 years and 6 months), you’ll do a 23-week basic military training course at Harrogate
If you join as a Regular Soldier (over 17 years and 6 months), you’ll do the regular 14-week adult basic training
Step 2:
You have 15 weeks’ of specialist training at Worthy Down, Winchester, where you learn about military personnel and financial administration. You’re trained to use our information systems and will also get your Category B Driving licence (car). Later in your career, you can take recognised qualifications in Business Management and Human Resources. These include apprenticeships and degrees
Qualifications you could get after training:
Level 2 Certificate for Military Personnel Administrators
Level 3 Diploma for Military Personnel Administrators
Business Administration Apprenticeship – Level 2 or 3 including Functional Skills in maths, English and IT
Training is accredited by the Defence Awarding Organisation, Institute of Leadership and Management and Chartered Management Institute, ranging from Levels 4 to 7.
Personal development opportunity to undertake a foundation degree in HR Practice.
Opportunity to apply for accountancy training after qualifying period and selection.
Cat B Driving Licence.In the case of the AGC(SPS) , Service personnel will start L3 Business Administrator when they begin Initial Trade Training (ITT) and continue their learning during their first assignment.Training Outcome:
If you show the right commitment, skills and academic ability, you could become a Commissioned Officer
Members of the British Army are promoted on merit. Work hard, study hard, and you can rise through the ranks
Employer Description:Protecting the nation and its dependent territories will always be the British Army's first role. Highly trained soldiers are ready to deploy anywhere at any time to meet a variety of challenges, ranging from support to the Police following a terrorist attack, to specialist capabilities such as bomb disposal and intelligence experts, 24 hours a day 365 days a year, we are always ready to serve. You belong here.Working Hours :Shift and working patterns may vary.
Working locations will vary nationally depending on the apprenticeship and working requirements.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
Our helicopters have a big part to play in battle - and so do our ground crew. Could you get the aircraft ready for takeoff?Ground crew are responsible for getting our helicopters in the air and providing essential protection for them on the ground. You'll be trained to move, refuel and re-arm the aircraft that support ground forces. You'll also drive everything from Land Rovers to heavy-goods vehicles (HGVs).
Wherever the Army is in the world, the Army Air Corps is there ready to provide tactical aviation action and support. Modern operations require big-picture thinking and large-scale cooperation, which is why the Army Air Corps is proud of its forward-thinking personnel and cutting-edge technology.Training:AAC personnel start their Apprenticeships during Initial Trade Training (ITT) at the Army Aviation Centre, Middle Wallop. On completion of ITT, Apprenticeship study continues into the soldiers’ initial roles in the Field Army.
Training for the role
Step 1 - You'll start with your initial military training that teaches you how to be a soldier. This will cover everything from fieldcraft to how to handle a rifle. If you join as a Junior Soldier (under 17 years and 6 months), you’ll do a 23-week basic military training course at Harrogate. If you join as a Regular Soldier (over 17 years and 6 months), you’ll do the regular 14-week adult basic training.
Step 2 - You then have basic Groundcrew and Communication training. After this, you can decide if you want to be a Groundcrew Specialist or a Communication Specialist. You learn how to prepare helicopters for missions. You also learn how to marshal and load aircraft. You will get a range of driving licences too (Cat B (car) Driving Licence and Cat C+E (LGV) Driving Licence).
Qualifications you could get after training:
Advanced Apprenticeship - Aviation Groundcrew Specialist
Higher Apprenticeship - Aviation Operations Manager
Advanced Apprenticeship in Logistics Operations
Degree level 4 and 5 certificates and diplomas in Management and Leadership
Level 3, 4 and 5 Awards, Certificates and Diplomas in Education and Training
Training Outcome:
If you show the right commitment, skills and academic ability, you could become a Commissioned Officer. Members of the British Army are promoted on merit. Work hard, study hard, and you can rise through the ranks.
Employer Description:Protecting the nation and its dependent territories will always be the British Army's first role. Highly trained soldiers are ready to deploy anywhere at any time to meet a variety of challenges, ranging from support to the Police following a terrorist attack, to specialist capabilities such as bomb disposal and intelligence experts, 24 hours a day 365 days a year, we are always ready to serve. You belong here.Working Hours :Total hours per week: 40
Shift and working patterns may vary.
Working locations will vary nationally depending on the apprenticeship and working requirements.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Initiative,Physical fitness....Read more...
