We are looking to continue our growth trajectory through 2025 (and beyond) by expanding our team, including the hiring of ambitious apprentices. We are looking for a Business Administration Apprentice to support our growth ambitions.
You will also be responsible for managing a small pipeline of customers, ensuring support queries are resolved and product engagement and satisfaction remains high – mitigating future churn risk. The urgency with which we book these meetings and respond to enquiries is key as we look to acquire new logos and retain our current portfolio.
The BDR is the first human interaction many leads will have with us as a company. Confidently representing our brand, the way we do business and the values we uphold are fundamental. Crucially, this role sets the tone for the ongoing relationship our customers have with us.
The BDR must be a quick learner, autonomous and self-motivated. They want to work in an agile data-driven sales environment. Flexibility and ingenuity are key requirements.
Research and manage the prospect database
Introduce leads to the value of Edozo
Meet and exceed the number of booked & attended meetings and contributed activations via inbound & outbound activity
Manage the lead pipeline and ensure quality control
Manage a small pipeline of customers to mitigate churn
Provide Customer Support
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the manager which are relevant to your role within the company to meet the overall business needs.Training:As a Business Administrator Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills in maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time (minimum 6 hours weekly) will be dedicated towards training and learning new skills.
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods, including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio.Training Outcome:Excellent prospects for progression to a full-time position for the right candidate.Employer Description:Edozo is a fast growing PropTech business that creates mapping and data technology to improve the efficiency of the commercial property sector. With a proven product and over 500 clients, including a number of the top 10 property consultancies in the UK, it is an exciting time to join us. We are looking to continue our growth trajectory through 2024 (and beyond) by expanding our team, including the hiring of ambitious apprentices. As a company that is growing every year, we will provide a great environment for anyone looking to start and progress their career.Working Hours :Monday to Friday, 9am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Self Motivated,Good attendance,Enthusiasm,Competitive,Extrovert....Read more...
This role is designed to support our Customer Success team in improving efficiency and enhancing customer satisfaction. You will be responsible for triaging technical support queries, helping customers get set up with coaching, managing diaries, and identifying opportunities for upselling and retention. You will also work closely with marketing to develop case studies and testimonials.
Key Responsibilities:
Triage Tech Support: Handle initial support queries, determining the level of assistance required before escalation.
Customer Onboarding & Coaching Calls: Contact existing customers to schedule coaching sessions for CSM and ensure they are set up for success.
Diary Management: Manage calendars and appointments for CSM, ensuring efficient scheduling.
Legacy Calls: Reach out to previous customers to explore re-engagement opportunities.
Increase Contact Points: Identify opportunities for customer engagement through proactive outreach.
Content Support: Free up CSM time for coaching, and for the creation of training videos and other resources, by managing additional tasks.
Customer Health Monitoring: Track customer engagement, usage metrics, and health scores to pre-emptively address concerns.
CRM Management: Maintain up-to-date records of customer interactions in our CRM system.
Marketing Collaboration: Work with marketing to gather testimonials and develop case studies to showcase customer success stories.
Training:
Next Level will work closely with you to complete your Level 3 Customer Service Apprenticeship. We can hire apprentices at any time and hold regular workshops for those on the course.
These workshops are delivered on a one-to-one basis with a dedicated tutor.
During this 15-month apprenticeship, you will work alongside a dedicated team member, mirroring them and assisting where necessary.
You will also undergo on-the-job training to better understand your daily tasks, including research and written projects. All on-the-job training will take place in-house, weekly, within your set working hours.
You will get specific 1-2-1 tutoring and regular reviews between your tutor, manager and yourself to ensure you are meeting deadlines and staying on top of your work.
If required, we can also provide Functional Skills in maths and English throughout your apprenticeship.
Training Outcome:
We would be looking to keep successful apprentices employed within HBXL, with the potential for completing further apprenticeships to increase your skills.
If staying on with HBXL is separate from your career journey, there will be many other options you could explore with your qualification. Your practical skills learnt during this apprenticeship may be transferrable elsewhere.
Employer Description:HBXL is a UK building software and development company that supplies builders, developers, architects and tradespeople with software for smarter working.
Pioneers of award-winning estimating software, EstimatorXpress, HBXL now offer a range of software to help with all aspects of domestic building. CAD plan drawing software, PlansXpress creates architect quality plans that can be used for building regulations and planning permission and ContractsXpert produces comprehensive and legally binding building contracts. Health & Safety Xpert assesses job risks and produces all the relevant paperwork to implement on site and ProjectXpert helps with all aspects of managing the job, from start to finish.
Software support comes as standard and ongoing product development is at the heart of what makes HBXL so good at what they do.Working Hours :Monday - Friday 09:00 - 17:00 (30-minute lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Trustworthiness,Outbound Calls,Sales....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Building Sciences team will participate in different projects with various scopes of work. The Field Engineer is responsible for the organization, research, and documentation of cross-departmental assignments supporting the continued growth and operations of Pure Air Control Services, a Weatherproofing Technologies, Inc. division.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Supports the Building Sciences Project Manager with test and balance research, consultation, operations policy generation, and quality issues. Adjust systems controls to settings recommended by the vendor, conduct measurement tests, and discuss system malfunctions with system users to isolate the problems. Read and interpret blueprints, technical drawings, schematics, and computer-generated reports. Coordinate with multi-disciplined teams, including sales personnel and field team, to develop a scope of work and estimate the cost of a project. Organize material and complete reports according to pre-defined standards regarding order, clarity, conciseness, style, and terminology. Evaluate current processes and develop innovative approaches for improvement. Write and develop in-house training materials supporting the staff and franchise partners. Contacts and communicates directly with all levels of company management, staff members, and clients.
CERTIFICATES, LICENSES, REGISTRATIONS: Industry certificates are preferred but not required. Ability to obtain Engineer Intern certification preferred but not required. Bachelor's Degree in an Engineering field (preferred) 3+ years of experience in the HVAC industry, including Test and Balance or Bachelor's degree in an Engineering field.
OTHER SKILLS AND ABILITIES:
Working knowledge of Heating, Ventilation, and Air Conditioning systems. Familiarity with current building, energy, and mechanical codes and standards. Understanding of Indoor Air Quality and how it affects the building occupants. Understanding of HVAC design principles, including heating load, air change, and ventilation requirements, and applying different HVAC systems (Constant volume, VAV, 100% OA, ERV units, etc.). Understanding of HVAC engineering fundamentals, including load calculations, conceptual systems analysis through construction documentation design, equipment design and layout, and duct and pipe sizing. Customer service oriented. Proficient computer skills and strong technical writing skills. Proficient in Microsoft Office Suite (Word, Excel, and Outlook). Well organized and possess superior time management abilities to support several projects simultaneously. Self-motivated and self-directed while remaining a team player. Ability to travel out of state up to 15% of the time. The salary range for applicants in this position generally ranges between $58,000 and $75,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Building Sciences team will participate in different projects with various scopes of work. The Field Engineer is responsible for the organization, research, and documentation of cross-departmental assignments supporting the continued growth and operations of Pure Air Control Services, a Weatherproofing Technologies, Inc. division.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Supports the Building Sciences Project Manager with test and balance research, consultation, operations policy generation, and quality issues. Adjust systems controls to settings recommended by the vendor, conduct measurement tests, and discuss system malfunctions with system users to isolate the problems. Read and interpret blueprints, technical drawings, schematics, and computer-generated reports. Coordinate with multi-disciplined teams, including sales personnel and field team, to develop a scope of work and estimate the cost of a project. Organize material and complete reports according to pre-defined standards regarding order, clarity, conciseness, style, and terminology. Evaluate current processes and develop innovative approaches for improvement. Write and develop in-house training materials supporting the staff and franchise partners. Contacts and communicates directly with all levels of company management, staff members, and clients.
CERTIFICATES, LICENSES, REGISTRATIONS: Industry certificates are preferred but not required. Ability to obtain Engineer Intern certification preferred but not required. Bachelor's Degree in an Engineering field (preferred) 3+ years of experience in the HVAC industry, including Test and Balance or Bachelor's degree in an Engineering field.
OTHER SKILLS AND ABILITIES:
Working knowledge of Heating, Ventilation, and Air Conditioning systems. Familiarity with current building, energy, and mechanical codes and standards. Understanding of Indoor Air Quality and how it affects the building occupants. Understanding of HVAC design principles, including heating load, air change, and ventilation requirements, and applying different HVAC systems (Constant volume, VAV, 100% OA, ERV units, etc.). Understanding of HVAC engineering fundamentals, including load calculations, conceptual systems analysis through construction documentation design, equipment design and layout, and duct and pipe sizing. Customer service oriented. Proficient computer skills and strong technical writing skills. Proficient in Microsoft Office Suite (Word, Excel, and Outlook). Well organized and possess superior time management abilities to support several projects simultaneously. Self-motivated and self-directed while remaining a team player. Ability to travel out of state up to 15% of the time. The salary range for applicants in this position generally ranges between $58,000 and $75,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Contract Manager - Doncaster – £30-£35k p/a - Exciting Career Opportunity - Apply Today!Ignition Driver Recruitment is currently recruiting for a 360° Contract Manager, to be based at our client site in Doncaster. Do you: Have demonstrable experience working within HGV driver recruitment? Have a passion for sales and business development? Have the ability to think on your feet?Have the capability to learn quickly?Have the drive and determination to push yourself in a challenging environment? Your own full UK driving licence is essential, as travel to client sites will be required. Contract Manager - Role & Responsibilities Responsible for the end-to-end booking process of HGV driversAttend regular meetings with new and existing clients for both servicing and also business growthParticipate and promote all engagement initiatives with teamsWorking for a number of high profile clients, recruiting, booking & managing predominantly HGV DriversAdvertising, Screening and Interviewing potential HGV driversClient and Candidate engagement and hands on people management KPI and SLA ReportingPlease note that whilst this role is mostly managing HGV drivers, there may be some requirement to deal with warehousing flex-employees also. Trainee Contract Manager - Working HoursThe role is Monday to Friday, and we are looking for someone who can meet the requirement for flexibility when it comes to working hours and days. It is a full-time role, therefore 37.5 hours a week standard, but there will be requirements during busier periods for longer working hours and potential weekend working.At present we are looking for someone to work 10:00 - 18:00.You will also be required to undertake an on-call facility, which will be pre-planned on a rotational basis. Contract Manager - Candidate Requirements You will have excellent interpersonal skills, experience of building and maintaining relationships internally and externallyYou must be able to work under your own initiative, as well as part of a larger teamYou should be confident with your own time managementYou will have a pragmatic approach to problem-solvingYou will understand the legal demands of working within the driving sector (such as WTD, HGV License requirements, Infringements etc)You will be able to demonstrate at least 2 years experience working in Recruitment within a transport environment. Contract Manager - The PackageFinancial: Excellent salary prospectsWeekly Pay (Friday)Death In ServiceCompany Contribution Pension SchemeWelfare: Generous holiday entitlement – 28 days rising to 33 after service length increasesAn extra day off during your birthday monthFantastic employee engagement initiatives Annual Summer Garden PartyAnnual Black Tie Christmas EventTeam events throughout the year Independent HR team for training, advice and supportWorking in a vibrant and exciting atmosphere Professional Development: Fantastic career development opportunitiesExcellent employee growth Continuous training opportunitiesEmployee mentoring Regular performance assessments to enhance career progressionIf you think you have what it takes to join this expanding team, and you would like to chat to someone further about the role, the company and your prospects with the business, please click to apply today. Our hiring manager will review your CV, and give you a call for an informal chat before hopefully, progressing you through to the next stage for a formal interview.....Read more...
This role will be based in the compliance team, and the candidate will be assisting with the administrative steps and customer enquiries that our business needs to take in order to stay compliant and transparent with our customers. Whilst this role will largely involve the UK teams, the candidate may occasionally need to assist our teams in Sweden.
Businesses need to comply with a broad spectrum of consumer protection legislation and best practice. Good ethics and fair consumer communication is the key to trust and practicing good transparency.
This occupation can be found in both the public and private sector; and offers a transferable skillset.
The candidate will be reporting to the UK Regulatory Affairs Manager and will be working as part of wider international team and will have an opportunity to learn about regulatory landscapes across Europe.
Initially this apprenticeship will be broken down into 3 phases. Each phase will be fully supported at each stage of the process.
Phase 1 – Learning the Business
Induction to Bel with UK and Group perspective
Induction on the structure of the business
Basic Food Safety & Compliance Training
Bel Mindset
Meeting the team, inductions with immediate team and key stakeholders in the wider business
Learning how to use our computer systems
Phase 2 – Learning the Role
Take on basic administrative duties and support functions within the team utilising the learned skills
Start to liaise between functions teams such as Sales, Marketing, Finance and Supply Chain Team
Start to respond to external business enquiries
Attend internal meetings to gain a wider understanding of how the business works and our key objectives
Introduction to packaging data submission requirements, specification systems and voluntary reporting
Learn about import paperwork audits
Phase 3 – Doing The Job
Independently occasionally attend internal meetings and occasional external meetings
Basic minute taking
Packaging data submission requirements, updating specification systems and voluntary reporting
Ongoing basic administrative duties and support functions within the team utilising the learned skills
Responding to external and internal business enquiries
Assist co-ordinate projects
Assist with Import Audits
Occasional basic topic research
Data cleansing
The opportunity to join in with wider business projects
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which are relevant to your post within the company to meet the overall business objectives.Training:The successful candidate will be enrolled on the Level 3 Business Administrator Standard, which is equivalent to 2 A Levels - delivered online.
As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Progression to a permanent position upon completion of the apprenticeship for the right person.Employer Description:The Bel Group is a major player in the food industry, specialising in dairy, fruit, and plant-based products, and is one of the world leaders in branded cheeses. Its portfolio includes internationally recognized brands such as The Laughing Cow®, Kiri®, Babybel®, Boursin®, Nurishh® and GoGo squeeZ®.
As an international company, our company signature, ‘For All, For Good’, reflects Bel’s commitment to healthier and responsible food for all. This mission mobilizes approx.12,700 employees every day in over 30 countries to build both a profitable & sustainable business model for the future.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Willingness to learn....Read more...
