Answering the phone and booking GP appointments
New patient registration packs
Photocopying medical records
Filing (prescriptions and records)
Logging vaccination deliveries
Process incoming and outgoing post
Empty and distribute the contents of courier bag
Healthcare promotional displays in waiting room
Producing the quaterly practice newsletter
Aire and tidy the waiting room and reception
Update/produce appropriate waiting room posters
Process incoming pathology results
Scan correspondence into patient records
Input of information and results onto the computer as requested by doctors
Input of information and temporary resident details
Deducting patients from clinical system
Monitoring NHS.net emails
Communicating with patients on an ad hoc basis
Extract medical records or print computerised records when required for surgery consultation, home visits etc
Arrange urgent transport, nursing or social service
Maintain effective stock levels or stationary and office supplies
Providing appropriate administative support to the reception and practice manager
Training:You will be expected to attend Craven College fortnightly to complete the knowledge sections of your course. The other 4 days (5 one week) are in the work place.Training Outcome:Permanent employment.Employer Description:We are a caring and committed team whose aim is to improve the health of our community by delivering high quality patient care, whilst maintaining a fulfilling working environment for all.
We take pride in offering the highest standard of patient-centred healthcare. We offer many services including clinics for long term conditions, minor surgery, postnatal care, minor surgery, childhood vaccinations and well-person check-ups.Working Hours :Monday to Friday, 9.00am until 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Are you quick on the phone, confident, clear, and tenacious? If you're not afraid of rejection, in fact, you kind of like the challenge of turning it into a "yes", and if you are someone who thrives on activity, knows how to talk to business owners, and is motivated by results, this could be the role for you! SP Workwear are looking for a part-time sales hunter to work remotely (with regular visits to Maidenhead office) to help grow their customer base!What You'll Be Doing
Calling prospects daily and opening up sales conversationsFollowing up on old quotes, dead leads, and lapsed customersBooking appointments for the team or converting smaller orders directlyUpdating the CRM and logging your activity clearlyWorking from home, but dropping into the office regularly to stay connected
This is a part-time role (15-25 hours/week), but one with clear expectations and targets. If you want a cushy admin role, this isn't it. If you love being on the phone and chasing business, you'll fly!You'll Be Great If You...
Have experience in sales, cold calling, or appointment settingCan follow a sales script, but don't sound like a robotLike hitting targets (and hearing "yes" after 9 "no"s)Know how to move a call forward without being pushyAre looking for something flexible, but structured and rewardingWant to be part of a growing team and have a real impact
What You'll Get
Pro rata base salary based on: £28,000 - £32,000 FTE (depending on experience) OTE £36,000 - £43,000Uncapped commissionRegular training, coaching, and input from the directorsSupportive team and great culture, no micromanaging, just resultsA clear commission structure and KPIs, you'll know exactly what good looks likeRoom to grow into a bigger role if you want it
A Bit About UsSP Workwear supplies branded clothing and merchandise to businesses across the UK. They're known for being reliable, easy to work with, and getting the job done properly. They've got in-house embroidery and print, a showroom, and a long list of loyal customers.They're now ready to add someone who can help them reach the next tier of customers, consistently and confidently.Interested?Please attach your up-to-date CV to the link provided and SP Workwear will be in direct contact.Good luck! ....Read more...
Be the first point of contact for patients and visitors, whether this be in person or by telephone.
Book in, amend and cancel patient appointments inline with the practice/hub appointments procedures, ensuring optimum efficiency of the appointment system.
Ensure that patients without appointments but who need "urgent consultations" are booked into appropriate slots and referred to a GP where necessary.
Receive and accurately record requests for home visits, assessing urgency in accordance with the Practices' protocols. Print off home visit summary sheets.
Explain practice arrangements and formal requirements to new patients and temporary residents, ensure procedures are completed.
Register new patients onto the computer system.
Advise patients of relevant charges for private services, accept payment and issue receipts for the same.
Produce repeat prescriptions according to practice procedures and ensure timely distribution of completed prescriptions.
Ensure correspondence, reports, results etc are filed electronically in correct patient records.
Ensure reception and waiting areas are kept neat and tidy.
Re-stocking of information leaflets as appropriate.
Answering incoming telephone calls, ensuring calls are documented and redirected accordingly.
Undertake administration tasks as required (e.g. reports, recalls, audit, etc.).
Action start and end-of-day procedures ensure answering machine service for out-of-hours information is directed appropriately – switched to answer machine at close of business each day.
Ensure up-to-date maintenance of computerised filing systems (patient records).
Check emails on a daily basis.
Regularly check patient tasks to ensure they have been actioned in a timely manner.
Inform other team members if notified of the death of a patient.
Sort and deal with items in a communal work box.
Check specimen fridge daily for lab specimens.
Record fridge temperatures daily.
This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time to time.
Secondary Responsibilities:
Be a representative for the practice in one or more of the following categories known as a champion:
Carers, cancer, domestic violence, military veterans or any other appropriate area require a champion.
Chaperoning-from time to time there may be a need to chaperone appointments. Ensuring that chaperone training has been taken, and the necessary steps are carried out both efficiently and discreetly.
Checking that there is sufficient clinical stock and stationery on a weekly basis, placing orders where necessary.
Check all clinical and admin rooms and ensure that they are clean and tidy and fully stocked daily to ensure clinics run smoothly and efficiently and all equipment is in good working order.
Being a keyholder for the hub and ensuring that the building is opened and locked up correctly and securely.
Managing room bookings for the hub and reporting general maintenance issues to property maintenance.
Employees must work safely at all times in accordance with legislative requirements and practice policy and procedures. Training Outcome:Progression for the right candidate.Employer Description:We offer a very high quality of general practice, and with a history of over 90 years of continuous service to our local community, we have a reputation as a leading and innovative practice.Working Hours :Monday - Friday, between 08:00 - 20:00. Hours of the day vary.Skills: Communication skills,IT skills,Team working,Initiative....Read more...
